Patharawadee P. (Assistant Front Office Manager) 於 2024年3月10日回覆
Dear Wai Kit,Thank you for taking the time to share your feedback! We're delighted to hear that you found our hotel's location convenient. We strive to provide our guests with easy access to nearby attractions and amenities to enhance their stay. We hope to welcome you back again soon for another enjoyable experience.Warm regards,
10/10 有夠讚
Fan Ying
2024年1月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fan Ying
於 2024 年 1 月住了 2 晚
Patharawadee P. (Assistant Front Office Manager) 於 2024年1月12日回覆
Dear Fan Ying,Thank you so much for taking the time to leave us such a glowing review! We are delighted to hear that you enjoyed your stay with us and that we were able to meet your expectations.Warm regards,
Patharawadee P. Assistant Front Office Manager 於 2024年1月12日回覆
Dear Sin Hang,Thank you for your fantastic review! We're delighted to hear you enjoyed our convenient location, well-maintained facilities, and the added perks of Sky Benefits. It was a pleasure hosting you, and we look forward to welcoming you back on your next visit.Warm regards,
6/10 一般般
LOK MAN
家庭旅遊
2023年12月29日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
離地鐵站近 但酒店比較舊和污糟
LOK MAN
於 2023 年 12 月住了 4 晚
Patharawadee P. (Assistant Front Office Manager) 於 2024年1月2日回覆
Dear LOK MAN, Thank you for bringing this to our attention, and we apologize for any inconvenience caused by the soundproofing issues during your stay. Your feedback is valuable, and we will address this concern to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Warm regards,
2/10 很糟糕
leung
商務旅客
2023年12月9日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
No air conditioning
leung
於 2023 年 12 月住了 3 晚
Patharawadee P. Assistant Front Office Manager 於 2023年12月17日回覆
Dear Leung,We apologize for the inconvenience during your recent stay and are reviewing your feedback with the rooms department. We do hope to be of service to you in the future
Patharawadee P. Assistant Front Office Manager 於 2023年10月31日回覆
Dear Alice,We apologize for the inconvenience during your recent stay and are reviewing your feedback with the rooms department. We do hope to be of service to you in the future. Warm regards,
8/10 不錯哦
Wing Na Winner
2023年9月25日
Wing Na Winner
於 2023 年 9 月住了 4 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年9月29日回覆
Dear Wing Na Winner,Thank you for a score, feel free to send me your feedback to us. We feel encouraged and look forward to welcoming you back soonWarm regards,
6/10 一般般
真實旅客
團體旅遊
2023年9月24日
喜歡:整潔度和客房舒適度
不喜歡:員工素質和住宿環境和硬體
前台安排房間混亂,酒店內兩架電梯較舊運作不正常。位置方便。
真實旅客
於 2023 年 9 月住了 1 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年9月26日回覆
Dear Valued guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the room arrangement and the elevators. Your comments are noted, and we will work to address these issues.
10/10 有夠讚
真實旅客
2023年9月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Crazy view with bathtub
Very close to bts and mtr station
Close to cowboy street
真實旅客
於 2023 年 8 月住了 7 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年9月22日回覆
Dear Sir or Madame,Thank you for highlighting our central location a doorstep away from MRT/ BTS Asoke and various attractions. Stay safe and looking forward to welcome you back very soon.
6/10 一般般
Kwok keung
2023年9月16日
喜歡:員工素質
Kwok keung
於 2023 年 9 月住了 4 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年9月22日回覆
Dear Kwok keung,Thank you for a score, feel free to send me your feedback to us. We feel encouraged and look forward to welcoming you back soon
Patharawadee P. Assistant Front Office Manager 於 2023年8月16日回覆
Dear Po Yee,We are truly sorry to hear that your experience did not meet your expectations. Regarding the condition of the rooms and the hardware facilities, we sincerely apologize for falling short of your expectations. We understand the importance of maintaining clean, well-maintained accommodations, and we will be taking immediate steps to rectify the issues you highlighted, including addressing room cleanliness, hardware facilities, and overall hygiene.Warm regards,
10/10 有夠讚
真實旅客
團體旅遊
2023年8月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent experience
Excellent experience, the location is good at citytown
真實旅客
於 2023 年 8 月住了 3 晚
Patharawadee P. Assistant Front Office Manager 於 2023年8月16日回覆
Dear Valued guest,Thank you for the wonderful note from your recent stay the team & I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit. Warm regards,
8/10 不錯哦
Tsz ying
2023年7月25日
Tsz ying
於 2023 年 7 月住了 2 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年8月20日回覆
Dear Tsz Ying,Thank you for taking the time to rate us at The Continent Hotel Bangkok.
8/10 不錯哦
Shan Shan
2023年7月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Shan Shan
於 2023 年 7 月住了 5 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年8月20日回覆
Dear Shan Shan,Thank you for taking the time to rate us at The Continent Hotel Bangkok.
8/10 不錯哦
CHI KEUNG
2023年6月28日
CHI KEUNG
於 2023 年 6 月住了 4 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年8月20日回覆
Dear Chi Keung,Thank you for taking the time to rate us at The Continent Hotel Bangkok.
10/10 有夠讚
HSIANGWEI
團體旅遊
2023年5月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務熱忱
鄰近地鐵站,飯店服務熱忱
HSIANGWEI
於 2023 年 4 月住了 7 晚
Patharawadee P. Assistant Front Office Manager 於 2023年5月30日回覆
Dear HSIANGWEI,We appreciate learning that you enjoy your recent stay and love our product and services. We look forward to welcoming you back again in the near future.Warm regards,
10/10 有夠讚
Yau Hing
2023年5月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
Yau Hing
於 2023 年 5 月住了 3 晚
Patharawadee P. Assistant Front Office Manager 於 2023年5月17日回覆
Dear Yau Hing,Thank you very much. We are encouraged and look forward to welcoming you back soon.Warm regards,
6/10 一般般
Chiheng
團體旅遊
2023年4月4日
喜歡:整潔度和員工素質
電梯太熱太少
Chiheng
於 2023 年 3 月住了 3 晚
Patharawadee P. Assistant Front Office Manager 於 2023年4月27日回覆
Dear Chiheng,We apologize for the inconvenience during your recent stay and are reviewing your feedback with the management team. We do hope to be of service to you in the future. Warm regards,
2/10 很糟糕
Hoi Yan
商務旅客
2023年3月11日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
房間殘舊,設備簡陋,梳化有污跡。浴巾有污跡。酒店只能提供一部電梯10分緩慢。
Hoi Yan
於 2023 年 3 月住了 1 晚
Doonyathat T. (Cluster Front Office Manager) 於 2023年3月27日回覆
Dear Hoi Yan,We are sorry that you had a poor experience whilst staying at our hotel - The feedback really matters to us, and we will review your comments with the team to ensure we continuously improve.Warm regards,
Doonyathat T. (Cluster Front Office Manager) 於 2023年2月28日回覆
Dear Lee ,We appreciate the feedback about your room and are working to fix these, we look forward to welcoming you back on your next Thailand trip.Warm Regards,
10/10 有夠讚
Tony Y C
2023年2月25日
Tony Y C
於 2023 年 2 月住了 1 晚
Doonyathat T. (Cluster Front Office Manager) 於 2023年3月27日回覆
Dear Tony Y C,Thanks for the review, and we appreciate the great score for the hotel in your recent stay experience. We look forward to welcoming you back on your next Thailand trip.Warm regards,
4/10 不太好
Sally
家庭旅遊
2022年12月13日
不喜歡:整潔度
Sally
於 2022 年 12 月住了 5 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年10月6日回覆
Dear Sally, We greatly appreciate your review! We look forward to having the pleasure of hosting you once more on your future visits. Until then, travel safely!Warm regards,
8/10 不錯哦
Jeannette Lai Yan
團體旅遊
2022年12月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The location is good. 3 service lifts but 2 are out of service,wait for a long time to go up for dining or down to lobby.
Jeannette Lai Yan
於 2022 年 11 月住了 4 晚
Doonyathat T. (Cluster Front Office Manager) 於 2023年1月27日回覆
Dear Jeannette Lai Yan,We are sorry that you had a poor experience whilst staying at our hotel - The feedback really matters to us, and we will review your comments with the team to ensure we continuously improve.Warm Regards,
2/10 很糟糕
Chun Chuen
2022年11月12日
Chun Chuen
於 2022 年 11 月住了 4 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年10月7日回覆
Dear Kirill, We greatly appreciate your review! We look forward to having the pleasure of hosting you once more on your future visits. Until then, travel safely!Warm regards,
8/10 不錯哦
Ching Yan
2022年11月11日
Ching Yan
於 2022 年 11 月住了 3 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年10月6日回覆
Dear Ching Yan, We greatly appreciate your review! We look forward to having the pleasure of hosting you once more on your future visits. Until then, travel safely!Warm regards,
10/10 有夠讚
YungSheng
商務旅客
2022年9月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
YungSheng
於 2022 年 9 月住了 4 晚
Doonyathat T Cluster Front Office Manager 於 2023年3月28日回覆
Dear YungSheng,Thanks for the review, and we appreciate the great score for the hotel in your recent stay experience.We look forward to seeing you on your next visit.Warm regards,
10/10 有夠讚
YU-TSENG
2022年6月26日
YU-TSENG
於 2022 年 6 月住了 1 晚
Patharawadee P. (Assistant Front Office Manager) 於 2023年10月13日回覆
Dear YU-TSENG,Thank you for your feedback. We look forward to the opportunity to welcome you again in the future.Warm regards,
8/10 不錯哦
kam yee
團體旅遊
2020年3月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Location, Nice View, 10mins walk to Terminal 21
kam yee
於 2020 年 2 月住了 1 晚
Your Sincerely, Ms. Fairy Front Office Manager 於 2020年3月9日回覆
Dear Ms. Kam Yee ,
Thank you very much for sharing the feedback.
We glad that you enjoyed the stay.
Hope to see you again in the next visit.
10/10 有夠讚
真實旅客
2020年2月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通非常方便的核心位置酒店
從酒店出發至曼谷任何地點皆很方便,週邊很熱鬧,附近也有很的飲食選擇,購物中心皆可走路直達。
真實旅客
於 2019 年 11 月住了 4 晚
Ms.Fairy Front Office Manager 於 2020年2月11日回覆
Dear Guest
Thank you for sharing the feedback.
Wish you have a pleasant stay and enjoy the trip in Bangkok.
Your Sincerely,
6/10 一般般
真實旅客
2020年1月8日
喜歡:員工素質和設施服務
不喜歡:整潔度
真實旅客
於 2019 年 12 月住了 3 晚
IanP 於 2020年1月9日回覆
Dear Guest,
Thank you for the review and thank you for staying at The Continent. We would love to gain further insights about your stay if you could contact me directly at the hotel.
Ian Pirodon, Cluster General Manager
6/10 一般般
Jessica
2019年12月23日
喜歡:員工素質
麻麻地的方便酒店,優點方便超近Asok 。其他就......sky bar 超細重要有玻璃隔住、泳池見倒都唔想游,不如返房沖涼浸浴缸,係呢!對面啲樓咁鬼近,手機close-up ,有冇眼福見人見至,酒廊煙味重,房間就正露丸,雖然比咗成層樓最大間房我,但係......都係不太理想 ,贏在方便喳
Jessica
於 2019 年 12 月住了 1 晚
IanP 於 2020年1月24日回覆
Thanks Khun Jessica for the review and feedback about your stay.
We look forward to being of service to you again soon. Happy Lunar New Year!
The Continent Team
Dear Khun K,
Sincere apologies once again for the experience you encountered on your recent stay. Thank you for allowing us the opportunity to change rooms for you. We do hope we can have an opportunity to welcome you back and experience the hotel in the right light. Please do not hesitate to contact me directly. Ian Pirodon, Cluster General Manager
8/10 不錯哦
yiu chung
2019年12月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
yiu chung
於 2019 年 11 月住了 3 晚
IanP 於 2019年12月11日回覆
Thanks for the review Khun Yiu Chung. Delighted you had a great stay.
8/10 不錯哦
George
商務旅客
2019年12月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel to stay
The swimming pool is extremely small. It is for picture photoing only. The hotel is a bit old but still clean. City view and hotel location is perfect. It is close to Asok BTS station and station. However, the hotel rate is too high.
George
於 2019 年 11 月住了 3 晚
IanP 於 2019年12月11日回覆
Dear Khun George,
Thanks for posting a review - great to read you loved your stay and the hotel facilities and views. Location of the hotel is perfect to get around this vibrant city.
See you again on your next visit.
8/10 不錯哦
CHIH WEI
家庭旅遊
2019年12月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHIH WEI
於 2019 年 11 月住了 3 晚
IanP 於 2019年12月6日回覆
Dear Khun Chi Wei,
Thanks for the great review and delighted you enjoyed your stay. See you again soon
8/10 不錯哦
真實旅客
2019年11月26日
真實旅客
於 2019 年 11 月住了 3 晚
IanP 於 2019年11月27日回覆
dear guest, thank you for taking the time to post a review and delighted you enjoyed your stay. We look forward to seeing you again on your next Bangkok getaway.
6/10 一般般
Chun Sing Stanley
家庭旅遊
2019年11月18日
喜歡:員工素質
不喜歡:整潔度
Chun Sing Stanley
於 2019 年 11 月住了 2 晚
IanP 於 2019年11月23日回覆
Dear Khun Chun Sing,
Would love to receive more detailed feedback from you if you could contact me directly. We would love to make your stay perfect on the next visit
Ian Pirodon, Cluster General Manager
10/10 有夠讚
真實旅客
團體旅遊
2019年11月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice position and staff provided very good service.
真實旅客
於 2019 年 11 月住了 2 晚
IanP 於 2019年11月15日回覆
Thank you for the excellent review score and we are thrilled you loved the hotel location and the service from the team - It means the world to us that your time in Bangkok was a memorable one.
Ian Pirodon, Cluster General Manager
8/10 不錯哦
PAK LIM
2019年11月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
PAK LIM
於 2019 年 11 月住了 3 晚
IanP 於 2019年11月23日回覆
Dear Khun Pak
Thank you for posting a review score. Delighted you enjoyed your stay. See you again soon
8/10 不錯哦
WEN KUANG
2019年10月28日
喜歡:整潔度、員工素質和客房舒適度
overall is good
The location is good however a bit noisy.
WEN KUANG
於 2019 年 10 月住了 1 晚
IanP 於 2019年10月29日回覆
Dear Khun Wen, thanks for the review about your recent stay and delighted the location of the hotel was perfect for you. We are at the heart of the city with easy access to both the Sky Train and The underground at Sukhmvit/Asoke. We look forward to seeing you again.
8/10 不錯哦
真實旅客
2019年10月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 10 月住了 2 晚
IanP 於 2019年10月29日回覆
Thanks for the review of your recent stay - We hope to welcome you back again soon. Would be delighted to receive further feedback if you could email the hotel directly. Many thanks, Ian Pirodon, Cluster General Manager
10/10 有夠讚
Wing Kin
2019年10月25日
喜歡:員工素質、住宿環境和硬體和客房舒適度
不錯的選
交通方便,員工專業,早餐多選擇,good good
Wing Kin
於 2019 年 10 月住了 3 晚
IanP 於 2019年10月29日回覆
Dear Khun Wing Kin, Thanks for the lovely review and your feedback about your stay - Delighted you loved the stay and we look forward to seeing you on your next Bangkok getaway.
8/10 不錯哦
真實旅客
2019年10月1日
喜歡:整潔度、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 9 月住了 2 晚
IanP 於 2019年10月2日回覆
Thank you for the great score from your recent stay - Hope the rest of your Thailand journey was brilliant. See you again soon.
6/10 一般般
真實旅客
2019年9月29日
真實旅客
於 2019 年 9 月住了 4 晚
Ian P 於 2019年9月30日回覆
Thanks for posting a review - please do contact me on gm@thecontinenthotel.com as we would like to get more feedback about your recent stay.
Ian Pirodon
Cluster General Manager
Thank you for the great review and highlighting the brilliant location of the hotel.
See you again very soon
Ian Pirodon
Cluster General Manager
8/10 不錯哦
真實旅客
團體旅遊
2019年9月25日
喜歡:整潔度、設施服務和住宿環境和硬體
地理位置不錯,但check in 當天已跟同事講左late check out.....前台同事都ok左(正常checkout時間係晏就12點),到check out當日到12點就有電話打黎房間,話我地要走,之前我都有同佢講反我係2點先check out ,佢當時態度超差講咁比反你lo,就cut左我線,同事間冇溝通,仲要態度不好
真實旅客
於 2019 年 9 月住了 2 晚
IanP 於 2019年9月27日回覆
Dear guest, thank you for the great score from your recent stay. I wanted to confirm our room timings as we have a 2pm Check in and 12 noon check out. The team do make calls to check with guests that have not checked out by this time, this allows our guests options to extend should they need to pending availability of rooms and timing requests.
We look forward to seeing you on your next Bangkok visit
Ian Pirodon
Cluster General Manager
8/10 不錯哦
Wai Ying
2019年9月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wai Ying
於 2019 年 9 月住了 4 晚
Ian Pirodon 於 2019年9月13日回覆
Dear Khun Wai Ying
Appreciate your time to post a score review.
See you again very soon
6/10 一般般
真實旅客
2019年9月4日
喜歡:員工素質
不喜歡:住宿環境和硬體
真實旅客
於 2019 年 8 月住了 4 晚
IanP 於 2019年10月7日回覆
Thanks for the review, we would love to understand more about your stay so we can spoil you on your next visit with us.
8/10 不錯哦
Wai Lung
2019年8月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Wai Lung
於 2019 年 8 月住了 4 晚
Jay Jhingran 於 2019年8月26日回覆
Thank you for the good score. We will aim to do even better next time