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曼谷沙吞雅詩閣飯店的評分

5 out of 5
曼谷沙吞雅詩閣飯店
No. 7 South Sathorn Road, Yannawa, Sathorn, Bangkok, Bangkok

評論

9.0

太棒了

10 分，有夠讚；983 則評論中有 532 則" "
8 分，不錯哦；983 則評論中有 363 則" "
6 分，一般般；983 則評論中有 63 則" "
4 分，不太好；983 則評論中有 12 則" "
2 分，很糟糕；983 則評論中有 13 則" "

9.0/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Kit Shan

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Highly recommend to stay this hotel.
於 2024 年 1 月住了 3 晚
Phamon 於 2024年3月28日回覆
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again in the near future.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
對住宿要求不高的話，地理位置是非常好的，有洗衣機和乾衣機，非常方便清潔衣服。
於 2024 年 1 月住了 4 晚
Phamon 於 2024年1月11日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again in the near future.

10/10 有夠讚

Shing chiu

於 2023 年 10 月住了 7 晚
Phamon 於 2023年11月22日回覆
Thank you for your kind rating our hotel. We hope to welcome you again the near future.

10/10 有夠讚

Shiu Hang

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
設施完備，餐具、洗衣機、咖啡機等都俱全！非常方便！會再次入住
於 2023 年 3 月住了 2 晚
Phamon 於 2023年4月5日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again in the near future.

10/10 有夠讚

Hsiang Kun

家庭旅遊
喜歡：整潔度和客房舒適度
棒
太棒了，訂了二臥豪華房被升等三臥豪華房，客廳超級大旅遊多年都沒住過這麼大的餐廳客廳冰箱大廚房用品應有盡有鍋碗盤比我家還多洗衣烘衣，咖啡機，烤箱大，太豪華，太滿意了，住了四晚又加了二晚。
客廳
廚房
客廳
於 2023 年 1 月住了 4 晚
Phamon 於 2023年2月6日回覆
Thank you very much for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again in the near future.

10/10 有夠讚

KUOHUA

於 2022 年 12 月住了 4 晚
Phamon 於 2023年1月12日回覆
Thank you very much for your kind rating our hotel. We hope to welcome you again in the near future.

8/10 不錯哦

chengchang

於 2022 年 12 月住了 3 晚
Phamon 於 2023年1月9日回覆
Thank you for your kind rating our hotel. We hope to welcome you again in the near future.

10/10 有夠讚

Manyee

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 4 晚
Phamon 於 2020年2月11日回覆
Thank you for your rating our place. We hope to welcome you again in the near future.

8/10 不錯哦

Suk Yi

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 4 晚
Phamon 於 2020年2月3日回覆
Thank you for your rating our hotel. We hope to welcome you again in the near future.

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 3 晚
Phamon 於 2020年1月27日回覆
Thank you for your rating our place. We hope to welcome you again in the near future.

10/10 有夠讚

真實旅客

於 2020 年 1 月住了 5 晚
Phamon 於 2020年1月16日回覆
Thank you for your rating our hotel. We hope to welcome you again.

10/10 有夠讚

hsiao tsung

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
Phamon 於 2020年1月27日回覆
Thank you for your rating our place. We hope to welcome you again in the near future.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 7 晚
Phamon 於 2019年11月26日回覆
Thank you for your wonderful rating our hotel. We hope to welcome you again.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel at convenient location
Good location just 3-5 minutes walk from Chong Nonsi BTS station, and also close to the Skywalk. A supermarket with food court is on the way back to the hotel. The flat is big with ensuite bathroom also a kitchen and laundry which is great for a small family or couples.
於 2019 年 11 月住了 4 晚
pimpisapas 於 2019年11月17日回覆
Thank you for choosing us as your accommodation during your holiday in Bangkok. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
真的是非常貼心，退房之後離去機場的時間還很久，結束行程回飯店後很想洗個澡，詢問之下飯店人員竟然讓我們去房間梳洗，本來只是問問不抱期待，這舉動真的讓我和朋友們太感動了，在心中完全是100分，住了非常多次，日後一定還會選擇貴飯店！！！！！
於 2019 年 10 月住了 2 晚
Pim 於 2019年11月6日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
房務清潔忘了補備品…
於 2019 年 10 月住了 2 晚
Phamon 於 2019年10月21日回覆
It was a great pleasure having you stay with us. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We hope to welcome you again in the near future.

10/10 有夠讚

真實旅客

於 2019 年 7 月住了 6 晚
Phamon 於 2019年8月9日回覆
Thank you for your rating our place. We hope to welcome again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
有設備完善的健身會所
最近幾年，去曼谷都會住這家酒店，房間不但大，還有佈局分明的廳跟房，如果與友人同行，不同租大一點，大家便可有客廳聯誼，累了又可以返房休息，各有空間。當然，不得不提就是健身會所，她不是只有幾台機械那種，而是一所設備完善的會所。
於 2019 年 6 月住了 3 晚
Phamon 於 2019年8月9日回覆
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

8/10 不錯哦

chu hua

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 3 晚
Phamon 於 2019年7月22日回覆
Thank you for your rating our place. We hope to welcome you again.

10/10 有夠讚

JoeLee，Hong Kong

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We lived in that which was my wife Birthday. Though there was no birthday cake, they arranged to send a birthday card with congratulation sentence from on-duty staff and a hotel doll as a gift. We appreciated with the service.
於 2019 年 6 月住了 3 晚
Phamon 於 2019年6月28日回覆
We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again.

10/10 有夠讚

Siu Fung Salina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Spacious Room
The room is clean, spacious and tidy. The room amenities are good.
於 2019 年 6 月住了 3 晚
Phamon 於 2019年6月27日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice location! It’s good to understand the route to avoid traffic jam!
於 2019 年 6 月住了 4 晚
Phamon 於 2019年6月14日回覆
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

10/10 有夠讚

PIK KA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
做gym一流
房間好大，設施各方面都好好，特別係gym room，超正
於 2019 年 5 月住了 6 晚
Phamon 於 2019年6月11日回覆
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 2 晚
Phamon 於 2019年5月27日回覆
Thank you for your rating our place. We hope to welcome you again.

4/10 不太好

CL，HKG

團體旅遊
不喜歡：員工素質
When check in the staff seems cannot answer any of my questions regarding the residence. I understood she is a trainee, but she is unable to perform her duty and we went in and out of the lift due to the room cards are not function properly when I request to see another room type for my upgrade consideration. Besides, she seems have NO smile at all when seeing her at front desk
於 2019 年 5 月住了 3 晚
Phamon 於 2019年5月27日回覆
I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that she receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. We hope to have chance to welcome you again.

6/10 一般般

Rainbow

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
The room is clean, nice, spacious. Dinning are, kitchen and laundry room are well organized. All towels in restroom are clean. Lovely. However, I very disappointed with the check-in arrangement. I requested two single beds instead of double bed in advance by email and replied with standard answer "My name is Sukunya. Please allow me to assist you with your enquiry. We will gladly take note of all you requested. It is subject to availability, but we will make sure to prioritize this." Base on this reply, I believe that the hotel has this option for me. When I arrived check-in counter, staff rudely said "No". She was inpatient, unhelpful and long face to me. She said that could not provide 2 single beds. I was so surprised, as I know no such choice in this hotel, I would make a different decision in picking hotel. We are family with 8 members in this trip booked 2 suites (4 rooms), but not 4 pair couples. That cause some family members slept in the sofa, since single bed not available. Although hotel can provide pay-extra single bed, family members felt such extra-payment was not reasonable, Since we were paid 2 suites for 8 persons.
於 2019 年 4 月住了 4 晚
Phamon 於 2019年5月27日回覆
Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication. Once again, please accept our apologies. We hope to have chance to welcome you again.

10/10 有夠讚

真實旅客

於 2019 年 4 月住了 4 晚
Phamon 於 2019年4月30日回覆
Thank you for your rating our place. We hope to welcome you again in the near future.

6/10 一般般

Hung，HK

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
The room is spacious, nice, kitchen with all utensils, area improvement - the door button of dryer machine is not broken, as it still able to open and close, I do not report.. I had bad experience in check-in. The staff - Madra at was very impatient, gave me a long face.
於 2019 年 4 月住了 1 晚
Phamon 於 2019年5月3日回覆
Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that she receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication. We hope to have chance to welcome you again.

10/10 有夠讚

Bee B

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 3 晚
Phamon 於 2019年4月11日回覆
Thank you for your rating our place. We hope to welcome you again in the future.

8/10 不錯哦

真實旅客

於 2019 年 3 月住了 1 晚
Phamon 於 2019年4月11日回覆
Thank you for your rating our place. We hope to welcome you again in the future.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
CP 值高的酒店
根據我多次入住的經驗，無論選任何房型，可用的空間都超出你所需，所以房間的面積一定不會失望，而且廚房的廚具都足夠，是真的可以讓你煮一頓飯。最值得推介是酒店設有會所式的健身中心。當地朋友告訴我，酒店內的健身中心是屬於上價，怪不得設備很好，器械之間的空間也很寬敞。酒店距離BTS約5分鐘步距，距離市中心SIAM 商場，只是幾個站而已，很方便。
於 2019 年 3 月住了 2 晚
Phamon 於 2019年3月29日回覆
Thank you for taking the time to share your stay experience. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. At the same time, we will work out more about the restaurant. We are looking forward to welcoming you again in the near future.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 4 晚
Phamon 於 2019年3月29日回覆
Thank you for rating our place. We hope to welcome you again.

8/10 不錯哦

tat kui

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
舒服，不錯的選擇
於 2019 年 3 月住了 7 晚
Phamon 於 2019年3月29日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
可接受，但酒店較舊，位置隹，方使出入，職員有禮，尤其是bell boy. 房間够寬敞，但三個房間，套房衹有一個，如價錢合適，下次會再來。
於 2019 年 3 月住了 3 晚
Phamon 於 2019年3月29日回覆
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：員工素質和住宿環境和硬體
很喜歡行政公寓這層樓！ View很好！
於 2019 年 2 月住了 4 晚
Phamon 於 2019年4月11日回覆
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 3 晚
Phamon 於 2019年4月11日回覆
Thank you for your rating our place. We hope to welcome you again in the future.

10/10 有夠讚

Abow

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 3 晚
Phamon 於 2019年2月20日回覆
Thank you for your rating our place. We hope to welcome you again in the near future.

10/10 有夠讚

Samuel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 4 晚
Phamon 於 2019年2月4日回覆
Thank you for rating our place. We hope to welcome you again in the near future.

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
員工態度友善，酒店近Chong Nonsi BTS站，十分方便。另外，family suite十分寬敞，雖然佈置較舊，但整體來說十分舒適。
於 2018 年 12 月住了 4 晚
Phamon 於 2019年2月4日回覆
Thank you for choosing us as your accommodation during your holiday. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和住宿環境和硬體
冷氣只有開関，太冷了！備品給太少了！但房間超大很舒適！只是附近沒有便利商店，到BTS站有點遠！
於 2018 年 12 月住了 4 晚
Phamon 於 2018年12月31日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 有夠讚

Ya ping

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 3 晚
Phamon 於 2018年12月31日回覆
Thank you for your rating our place. We hope to welcome you again.

10/10 有夠讚

Yik Ming Edmond

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 2 晚
Phamon 於 2018年12月31日回覆
Thank you for your rating our place. We hope to welcome you again in the near future.

8/10 不錯哦

真實旅客

喜歡：整潔度和住宿環境和硬體
櫃檯人員態溝通能力笑容有待加強⋯⋯但大致設備應有盡有
於 2018 年 12 月住了 4 晚
Phamon 於 2018年12月31日回覆
It was a great pleasure having you stay with us. Thank you for sharing your feedback about your stay experience with us. I have noted your observations and recommendations for improvements to our service from Guest Service. Please be assured that I will coordinate the plans for these enhancements with the respective team members. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2018 年 11 月住了 4 晚
Phamon 於 2018年12月31日回覆
Thank you for your rating our place. We hope to welcome you to our place.

8/10 不錯哦

FU SHING

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 3 晚
Phamon 於 2018年12月3日回覆
Thank you for your rating our place. We hope to welcome you again.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2018 年 11 月住了 6 晚
Phamon 於 2018年11月29日回覆
Thank you for your rating our place. We hope to welcome you again.

10/10 有夠讚

真實旅客

於 2018 年 11 月住了 4 晚
Phamon 於 2018年11月29日回覆
Thank you for your rating our place. We hope to welcome you again in the near future.

10/10 有夠讚

Hungchih

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It is good location. and good service
於 2018 年 11 月住了 1 晚
Phamon 於 2018年11月29日回覆
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

10/10 有夠讚

szuyuan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
最棒的飯店健身房!
一切都很棒!
於 2018 年 10 月住了 5 晚
Phamon 於 2018年11月8日回覆
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
一進房間的感覺是相當驚訝，沒想到這樣的價格可以住到這麼大間的房型，住得相當舒適；備品採用歐舒丹；員工相當親切有禮貌；離BTS站約走5分鐘可到
於 2018 年 10 月住了 5 晚
Phamon 於 2018年10月30日回覆
Thank you very much for your positive review. We are really happy that you have enjoy our service and facilities. We hope to welcome you again.