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穆利亞飯店的評分

3.5 out of 5
穆利亞飯店
Lot 31954 Simpang 9 Kg, Anggerek Desa Jalan Berakas, Bandar Seri Begawan

評論

7.6

不錯哦

10 分，有夠讚；55 則評論中有 13 則" "
8 分，不錯哦；55 則評論中有 24 則" "
6 分，一般般；55 則評論中有 12 則" "
4 分，不太好；55 則評論中有 4 則" "
2 分，很糟糕；55 則評論中有 2 則" "

7.2/10

整潔度

8.2/10

員工素質

8.8/10

設施服務

6.4/10

住宿環境和硬體

10/10

環保程度

評論

4/10 不太好

yin kit，hong kong

喜歡：員工素質
不喜歡：客房舒適度
Orchid Garden Hotel room is big but not modern
Orchid Garden Hotel room is big but not modern

4/10 不太好

ELPL

不喜歡：整潔度和客房舒適度
Old style with class
Quite an old style hotel. Buffet dinner look like good but with small flies. Good shuttle service.

10/10 有夠讚

pg faridah

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Room are very clean. Friendly staff.
於 2023 年 12 月住了 1 晚
Sally 於 2024年2月7日回覆
Thank you for the positive feedback :)

10/10 有夠讚

John，Singapore

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and nice staff. Near airport. The room is big
於 2019 年 11 月住了 3 晚
Sally 於 2019年11月20日回覆
Dear Mr John, Thanks for your feedback and we are more than happy to serve you on your next trip and stay with us. Have a good day :) Kind regards,

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to the airport, shopping Times Square. I like the area it very quiet.
於 2019 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

於 2019 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

於 2019 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
お値段相応
ベッドの寝心地は快適。建物はやや古いが特に問題は無し。Wifiが部屋によっては弱い。 中心部からやや離れており、移動手段の確保が必須。 朝食がいまいち。
於 2019 年 7 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：員工素質和設施服務
於 2019 年 2 月住了 1 晚
Sally 於 2019年4月11日回覆
Thank you for staying with us and will do our best to upgrade our services, rooms and facilities. Have a good day :)

8/10 不錯哦

Lilian

Very comfortable and clean staff very helpful and pleasant location good transfers a great advantage restaurant very good a few details to be addressed to bathroom facilities shower tap needs to be changed to a hand shower
於 2018 年 9 月住了 2 晚
Sally 於 2018年9月15日回覆
Greetings from Mulia Hotel. Thank you for staying with us and will forward to our Management on your feedback regards the bathroom facilities. Have a good weekend :) Best regards, Sally - SMM

2/10 很糟糕

Beverley

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Frequent traveller Australia
30/12/2017 Best advice is DON"T STAY THERE , the room (319) was far worse than any backpackers we have ever stayed in. White towels were thread bear and GREY. Bottom of bath/shower was dirty and handbasin plug didn"t work. TV was old, bulky 1970"s and difficult to view. Pool surroundings old and DIRTY, couldnt bring myself to have a swim NO GUEST"S COMPUTER IN LOBBY & WI FI WAS POOR Difficult to do on line boarding passes It's an Airport hotel, we arrived at 12.30 am tired and a little hungry. We couldn't get any milk or ice, no room service and only ONE drinking glass in entire room for two people. Time Square, shopping centre is a short distance away, however shuttle delivers you there only every 2 hours and picks you up every 2 hours Round trip 4 hours; too long if you have only a stop over $5.00 p/p each way any other time, yet they go past it on way to and from the Airport. WE question why you have it advertised on Hotels.com !!! Staff were very friendly and obviously embarassed by their management; we felt sorry for them
於 2017 年 12 月住了 1 晚

6/10 一般般

Antero

喜歡：員工素質
不喜歡：住宿環境和硬體
Huono sisäilma. Erittäin huono sisäilma
Erittäin huono sisäilma, erityisesti ensimmäisessä kerroksessa. Lieneekö toisen kerroksen uima-allas vuotanut ja aiheuttanut kosteusvaurion. Henkilökunta ystävällisen kohteliaita, joskin pidättyväisiä.
於 2017 年 12 月住了 2 晚

8/10 不錯哦

mahmoud

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 4 晚

8/10 不錯哦

Ian

喜歡：員工素質
Not bad...for an oldie
Overall it was a rather pleasant stay. The Hotel itself is old, about 20 years or so with the interior design to compliment that. Staff were pleasant and were always helpful for any queries that was asked. The room interior was also just as old and pleasant however, the bed was old and creaky (which meant every movement while on the bed was complimented by a creak). The tv itself was old even though on the paper printing, the TV was LCD but what we got was the old school CRT tv that has hardly any channels to go through. Internet so far was quite good, at least until a large group of users (clients) stayed as well. That's where the internet crashed and was not usable for the whole night. Food wise, can be improved in terms of choice for the buffet breakfast and most importantly, kept warm. Coffee was nice and thick. Tables were cleaned up as soon as possible and food replenished fast. Still a pleasant hotel to stay in with needs met at every possible corner.
於 2017 年 8 月住了 6 晚

8/10 不錯哦

Nas，Singapore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable Hotel near the National Stadium.
Came back here for a return stay. Comfortable and spacious room for a twin share. As a Muslim, I was very grateful for the provision of the prayer mat and Quran. Facilities are basic, but its the friendly staff that made the stay better. Pool was nice, Spa was nice, with a variety of treatment available. Shuttle service to Times Hotel are available at fixed frequency, and u can approach the friendly receptionist for taxi booking to take u elsewhere in Brunei. Only complaint is that some of the towels for the guests, are quite "dark"in colour. I think new towels are to be purchased sooner rather than later. Overall, a good stay in Orchid Garden.
於 2017 年 7 月住了 2 晚

10/10 有夠讚

Siti

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Mr

喜歡：整潔度、員工素質和客房舒適度
Great hotel but wrong location.
The hotel does not get five stars from me because everywhere is at least five miles away with taxis not too cheap. The hotel,offers a shuttle to a not very exciting Mall, otherwise pick the hotel up and move it to where the action (?) is and it would rate four stars in my book. The information in the book in our room was not accurate...many things had been cancelled like the In hotel travel agent and the times and places of the shuttle which failed to go there. I did book a shuttle to meet me at the airport but although the shuttle turned up it was not to meet me and my friend. The reception staff were very helpful and friendly but one of them didn't know what was going on and always had to refer to someone else before I got any answers. Breakfast fine and pool okay.
Thank you so much for your review. We will definitely look into your suggestions and are sorry to hear of your bad experience. We do hope to see you again soon!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to the airport and free shuttle.
The staffs are very friendly and helpful. The room is not very new. But not bad at all. Good price and they have free airport shuttle also free shopping center shuttle as well. Not disappointed.

6/10 一般般

jaegon

위치및 시설은 좋은데,설비가 낡았음

8/10 不錯哦

이병주，서울

喜歡：客房舒適度
객실 이용객이 너무적어
시설의 수준은 괜챦은 편인데 관리나 서비스 수준은 좀 떨어지는 편입니다.

8/10 不錯哦

이병주，서울

喜歡：客房舒適度
객실 이용자가 너무적어
객실 이용자가 너무적어 썰렁한 분위기였습니다. 시설의 수준에 비해서 좀낡고 서비스수준도 낮습니다.

8/10 不錯哦

Toru，Osaka

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cozy hotel near the airport
The most pleasant hotel to stay in Brunei

2/10 很糟糕

malaika，manila

喜歡：員工素質
不喜歡：整潔度和客房舒適度
no security
too many youth were there 250 noise no respect no security walk around

4/10 不太好

Travel lover，Tokyo

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel rather close to the airport
It is hard to make a comparison with other hotels in Brunei but for me it was not the one I can recommend strongly. The location was near to the airport and that is a good advantage for this hotel. However, I see that the sanitation of the hotel did not seem to be very good. For example, when I wanted to fill the hot water in my bath tub the water color looked to be brownish and I felt very bad. Also when I had a breakfast in the restaurant on the ground floor, I saw many fries on the fresh salad and could not touch them.

4/10 不太好

Pack Sheong

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Bon hôtel pour moi/Good hotel for me.
Bon hôtel pour le besoin que j'avais. Je le recommande.

8/10 不錯哦

Galen，Oregon, USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Acceptable
The room was fine. The food at the restaurant was very limited to Brunei taste... no Western options were available - very disappointing!

8/10 不錯哦

Lydia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Flemming，Malaysia

不喜歡：整潔度和住宿環境和硬體
Where time has been standing still...
Build in 1999 and not a thing has been touched in any way ever since. So today old style and worn out. But originally a nice hotel. Wifi was better than expected.

8/10 不錯哦

aksornsawan

喜歡：員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Orchid garden hotel
Will not stay in this hotel.again. it was very poor condition. No transport and taxi service is quite expensive. Nothing to do in this area

6/10 一般般

Seung Kyun，코타 키나발루

不喜歡：員工素質
무난한 호텔
전에도 이 호텔을 이용했었는데 전체적으로 무난하지만, 이번에 호텔에 요청했던 두 가지 사항(모닝콜/신문)이 모두 제대로 지켜지지 않았다. 특히 모닝콜은 별 것 아닌것 같지만, 자칫 잘못하면 투숙객의 일정을 망칠 수 있기에 주의를 요망한다. 물론 투숙객이 스스로 유의해야겠지만.... 전체적으로 무난한 호텔

6/10 一般般

真實旅客

不喜歡：整潔度和客房舒適度
competitive room price

10/10 有夠讚

Toru，大阪

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Unexpectedly warm hospitality
I stumbled in the bathroom and brooded a lot and asked for the help of hotel staffs. It was amazing that I experienced so deep care and hospitality of virtually all hotel staffs and could safely and comfortably go back to Japan. I owe this hotel heartily

8/10 不錯哦

真實旅客

喜歡：員工素質
value for money
Had amazing stay at the hotel but the hotel looks tired now and needs refurbishment

8/10 不錯哦

Toru，大阪

喜歡：整潔度和員工素質
長期滞在用ホテル
いつもの定宿です。お湯が出なかったり、交換したタオルが足りなかったりはしょっちゅうですがスタッフはすべてフレンドリーで居心地はいいです。長期滞在としてはブルネイで最もいいかもです。

6/10 一般般

Toru，Osaka

喜歡：員工素質和客房舒適度
Cosy hotel
Cosy and pleasant but Wifi is a bit week

6/10 一般般

Wayne，Perth, Australia

喜歡：員工素質
不喜歡：住宿環境和硬體
IN NEED OF REFURBISHMENT
Carpet in the room has a noticeable (200mm) wearing tear, furnishing and bathroom are worn and dated. Towels are off white. Equipments such as TV, DVD player, Hair Dryer are not plugged in and requiring adaptor which the room doesnt have. Security safe in the room were locked and requested a couple times for it to be opened, but was never done. Staffs are pleasant and courteous but not 4 star service, needs training. There are only 40 taxis in Brunei as everyone has a car, need to know taxi driver number or make use of the Hotel Shuttle which is cheaper by half. Airport to this hotel by taxi was BND$20, $5 by hotel shuttle to airport...obviously robbed by taxi as new comer. Hotel to ICC by taxi was $10, by hotel shuttle $5. Hotel to Central Shopping Centre by hotel shuttle was $10. Hotel has free shuttle at nominated time, hourly.

6/10 一般般

真實旅客

喜歡：整潔度和客房舒適度

6/10 一般般

mia，australia

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
it was a shame the hotel was run down, it would have been a beautiful place in it's time. The shuttle services they offered was great and very helpful considering Brunie is not really tourist frendly which offers no transport. The food was very good and staff very polite

6/10 一般般

Peter，Melbourne VIC, Australia

喜歡：員工素質和客房舒適度
Ok for transit
Clean , close and comfortable. Good for a transit stop with close access to airport and city if required. Food adequate but a bit dull. Staff curtious .

6/10 一般般

dorako

8/10 不錯哦

Chong

喜歡：整潔度
The breakfast has a variety food.
The breakfast has a variety food. Sumptuous food.

8/10 不錯哦

Barbara

喜歡：員工素質
Friendly staff, Good hotel for
Friendly staff, Good hotel for a transit stop. The shuttle service was very good to get into city and shops. Nice food in the restaurant and room service

8/10 不錯哦

Sharney

喜歡：整潔度和員工素質
Facilities were unusable as we
Facilities were unusable as we are women and every day except 2 days per week are men only days. You can't use the facilities if you are a woman and unfortunate enough to arrive on a mens only day. Alternatively if you are a man and arrive on womans day you can't use the facilities. Also there is a free bus to town that was inflexible when we asked to be picked up 10 mins later despite us being the only ones using the bus.

10/10 有夠讚

Anonymous

喜歡：整潔度和員工素質
The room we had was very spacious,
The room we had was very spacious, although the fixtures were somewhat outdated. Overall, I think our stay at the Orchid Garden was great. Will definitely come back!

8/10 不錯哦

Anonymous

喜歡：整潔度
A nice hotel close to the airport
A nice hotel close to the airport for a one night stay. I had booked for another three nights on my return from China: the shuttle bus from the airport to the hotel didn't have my name even though it was booked. The early morning call came 15mns late. Was very unhappy when the shuttle bus booked to pick me up at the mall did not turn up, had the security officer from the mall to ring the hotel, and finally had to fetch a cab & paid the fare. Bad service in that regard!!! breakfast fair, mainly asian food, also continental.

10/10 有夠讚

Anne

喜歡：整潔度和員工素質
Incredibly nice hotel. Highly
Incredibly nice hotel. Highly recommended. I will definetivt stay there again.

10/10 有夠讚

vijendra

喜歡：整潔度和員工素質
stayed in june in standard roo
stayed in june in standard room.absolutely no complains.they checked us in at 6.30am no extra charge ,close to airport but you get free shuttle to and from the airport and the citycentre so distance is no issue.extremely friendly staff from driver to manager,execellent service and buffet breakfast is great but buffet dinner is cheap and not to be missed.we travel a lot and i havent eaten so yummy food and made to order dishes anywhere so far.this is the only hotel I will ever stay in brunei.

10/10 有夠讚

Catie

喜歡：員工素質
This hotel is easily accessible
This hotel is easily accessible from the airport and the staff were excellent. Rooms well appointed and good quality linen. Bathrooms looking a little shabby and could benefit from maintenance and repair in places. Good value for money however.