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楠榜喜來登飯店的評分

4 out of 5
楠榜喜來登飯店
Jalan Wolter Monginsidi No 175, Bandar Lampung, Lampung

評論

7.8

不錯哦

10 分，有夠讚；52 則評論中有 16 則" "
8 分，不錯哦；52 則評論中有 22 則" "
6 分，一般般；52 則評論中有 9 則" "
4 分，不太好；52 則評論中有 2 則" "
2 分，很糟糕；52 則評論中有 3 則" "

8.2/10

整潔度

8.0/10

員工素質

8.0/10

設施服務

7.8/10

住宿環境和硬體

8.6/10

環保程度

評論

6/10 一般般

真實旅客

不喜歡：整潔度
Local deluxe
Friendly staff

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good!

10/10 有夠讚

Roger

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My first stayed at Sheraton Hotel Bandar Lampung
Over all we are satisfied
於 2023 年 10 月住了 1 晚
Benedictus Jodie 於 2023年11月27日回覆
Dear Elizabeth,Warmest greetings from Sheraton Lampung Hotel.We thank you for the time you have taken to provide us with valuable feedback. We are happy to hear that you are satisfied staying with us at Sheraton Lampung Hotel. Thank you again, we look forward to seeing you on a future visit.Best regards,

10/10 有夠讚

ARJUN SUNDARSINGH

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and a great Property.
Benedictus Jodie 於 2023年2月6日回覆
Dear Arjun Sundarningsih,Warmest Greeting from Sheraton Lampung Hotel.We are delighted to know you got pleasant experience, impressed by our staff service and facilities during your stay with us. We appreciate your positive feedback during your stay and hopefully we remain you and your family's destination for vacation in the future.We are looking forward to welcome you back for another pleasant experience anytime soon.Best Regards,Benedictus JodieGeneral Manager

10/10 有夠讚

Hironobu

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
リラックス
夕食ビュッフェが無いのが残念だったがそれ以外は非常に良かった。
於 2022 年 11 月住了 1 晚
Rendi 於 2022年11月14日回覆
Dear Hironobu,Warmest greeting from Sheraton Lampung HotelOn behalf of the entire hotel team, I want to thank you for your perfect rating and positive feedback regarding your visit at Sheraton Lampung Hotel.We are glad to know you feel satisfied with our friendly staffs. At the same time, we would like to inform you that our dinner buffet is not available every day, but we have special promotion "Chill & Dine "All You Can Eat Dinner on every Friday at Pandan Wangi Restaurant Terrace starting at 18.00 till 22.00.Should you require further assistance and information, please don't hesitate to communicate to us.We hope to welcome you again soon.Best Regards,RendiMarketing Communication ExecutiveSheraton Lampung Hotel

8/10 不錯哦

真實旅客

商務旅客
喜歡：員工素質和客房舒適度
Super vriendelijk personeel
於 2021 年 10 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Old property and the room is smelly. I have asked to change the room twice which was the renovated one but even the renovated one was still bad
於 2021 年 3 月住了 2 晚
Jodie 於 2021年3月29日回覆
Dear Valued Guest, Greetings from Sheraton Lampung Hotel, We thank you for the time you have taken to provide us with valuable comments. Hopefully we remain your and your family's main destination for a vacation in the future. I deeply sorry for the unexpected happened during your stay with us. We will assure when you coming back again to us and prepared your room accordingly. Should you have anything to assist, please do not hesitate to contact us. Regards, Benedictus Jodie General Manager

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和設施服務
於 2019 年 11 月住了 3 晚

8/10 不錯哦

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great on swimming pool, shower splash thru the lower gap on the glass door makes puddles is n the bathroom.
於 2019 年 7 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
i was upgrade from the garden view to the pool view regarding my requested that i was take my mom whose senior age cant to walk long away. even though the property is old but seem well manage. the part i dislike is : some not good smell in the toilet because the the exhaust fans look doesn't exist
於 2019 年 2 月住了 1 晚

8/10 不錯哦

bakhit

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 2 晚

6/10 一般般

Gary

不喜歡：員工素質和客房舒適度
Not Sheraton standards
The price you will pay will be very cheap. However in all but name this is not a Sheraton. Do not expect high standards. The bathroom is old and dated and the bed has seen better days. Aircon is all but broken. However, the building overall is quite well maintained. Service is very hit and miss especially in the restaurant. The place is not terrible - lower your expectations to a 2 star level and you will probably be quite happy.
於 2018 年 11 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 1 晚

6/10 一般般

Agustinus edi

3.5/5
於 2018 年 10 月住了 2 晚

10/10 有夠讚

C，Australia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel was a great night stop over for our trip home. Staff were very friendly and helpful, room was as advertised, hot shower and soft beds were wonderful. Pool pavilion area at night looked spectacular.
於 2018 年 9 月住了 1 晚

10/10 有夠讚

JaWon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay
A comfortable and pleasant hotel. Rooms are away from the road and quiet. Spacious and clean rooms. Service is prompt and good. In house restaurant food is mediocre only.
於 2018 年 8 月住了 3 晚

2/10 很糟糕

ash，australia

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
There was a very large blood stain on the bed skirt when we arrived. Whe has to ask the staff to change it. We also ordered room service and asked for no capsicum on one of the pizza. When it arrived with capsicum on the pizza the staff tried to argue it was paprika (it definitely was not) and the prices are exuberant for what you are given. The food was average at best. Will not be staying here again and has certainly given us terrible expectations of Sheraton as a company.
於 2018 年 8 月住了 1 晚

4/10 不太好

August

喜歡：整潔度
於 2018 年 6 月住了 2 晚

6/10 一般般

真實旅客

喜歡：員工素質
於 2018 年 5 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

M ILHAM

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

喜歡：客房舒適度
不喜歡：住宿環境和硬體
Nice hotel older and currently being renovated
Renovations make access difficult and uncomfortable lobby not air conditioned No lifts to floor 3 Hotel charges are all 5 star prices but service and facilities 2-3 star. I would recommend guests choose other hotels until sheraton returns to its original quality and service standards Rooms that are open are still good but general hotel facilities lacking

8/10 不錯哦

RUDY，Jakarta

喜歡：整潔度、員工素質和客房舒適度
Ok
Puas, tidurnya nya nyenyak tanpa kebisingan

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Friendly Staff... Hospitable Hotel...
The staff was very friendly... It make the stay a very pleasant one... Will definitely stay there again next time...

6/10 一般般

MUHAMAD NOOR，putrajaya

喜歡：整潔度
不喜歡：員工素質
fair
ok.. but hotel didnt provide transport to go there... no breakfast provide through this booking..

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Favorite place to stay in Lampung!
Staff members are always kind and warm. They even know your name. Great pool area. Gym and some rooms have had a bit of water damage over the years but nothing too major. I always enjoy staying at this property when in Lampung. The place has a cozy feel to it.

8/10 不錯哦

Vigo，Jakarta

喜歡：整潔度、住宿環境和硬體和客房舒適度
Liburan yang menyenangkan
Liburan kami terasa menyenangkan. Fasilitas kolam renang sangat menyenangkan untuk anak2. Kondisi kamar cukup bersih dan nyaman. Wifi juga tersedia di dalam kamar.

6/10 一般般

Anjas，Jakarta

喜歡：整潔度、住宿環境和硬體和客房舒適度
Kamar bersih,staf ramah,fasilitas kolam renang bgs
Check in nya agak lama. Lampu dikamar mandi (ruang shower) mati.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good. Will come again
Good Staff. Will come again. Big space. Good for kids

8/10 不錯哦

真實旅客

喜歡：員工素質和住宿環境和硬體
nice hotel and the staff are very friendly and helpful. rooms are tidy but old and in need of a tickle up. not sure if garlic goes with peanuts at the bar though but thats a personal opinion

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great staff!
Nice stay and great friendly service. Located a bit away from the main town area so a fair walk to restuarants. Nice pool and breakfast. Very helpful staff.

8/10 不錯哦

Andrew，Tasmania

喜歡：員工素質、住宿環境和硬體和客房舒適度
Exceptional staff.
Great staff who are very friendly and helpful. Nice pool and grounds. Food is ok but not great. Classic older Indo style hotel with character showing a bit of age.

8/10 不錯哦

Tommy，Singapore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Value for money
The staffs service was excellent. Price is good.Will stay there when I am in Lampung.

8/10 不錯哦

Truedee，Jkt

喜歡：整潔度、住宿環境和硬體和客房舒適度
Hotel Bagus dengan fasilitas kolam renang yg bagus
Menginap di hotel ini bersama keluarga dan anak kecil yang kedua kali selalu menyenangkan, karena fasilitas yang bagus terutama kolam renang yang besar serta koneksi internet yang bagus. secara umum memuaskan, hanya saja karena waktu itu kami datang di peak season, maka kami harus menunggu lebih dari satu jam mulai jam 14.00 sampai jam 15.30 untuk mendapatkan kunci kamar

10/10 有夠讚

adi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

mama jobey，lampung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Akhir Pekan Menyenangkan
Suasana Hotel nyaman, Kolam Renang yang sangan bersih juga staf hotel yang ramah membuat akhir pekan kami sekeluarga menyenangkan. Anak-anak saya juga bisa bermain games di internet hotel yang disediakan di lobby dan dibantu oleh staff yang ada.

8/10 不錯哦

Ｈｉｇｅｊｕｎ，横浜

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
くつろげるホテル
プールのある中庭は眺めが良く外に海はないが、プールに居ても部屋に居てものんびりできる感じが良い。 フィットネスルームでは30分ぐらいのレッスンが毎日あるようでそういうのも事前に分かっていれば使えたかもしれない。レストランのローカルフードの食事は結構質が高く楽しめた。 ショッピング街には遠いので車がないと身動きが取れない。レンタカーを使うのは地元の人の運転マナーが悪いので心配。タクシーを使わなくてはいけない。タクシー代は一日借り切りで（ホテル手配で）8000円程度。空港からホテルまでは1200～1500円程度。この程度のインフォーメーションは事前に欲しかったが、なかったのが残念。

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Ann，Australia - WA - Regional WA

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Outstanding; Value: Fantastic; Service: Outstanding; Cleanliness: Spotless; Easy run to airport

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Experience
Kamar/hotel bersih, layanan baik, fasilitas hotel cukup lengkap, lokasi hotel tenang, harga promo cukup baik.

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
화장실 개선이 필요
화장실이 별로 였지만 직원들은 친절

2/10 很糟糕

Michael，Jakarta

不喜歡：整潔度、員工素質和客房舒適度
I will NOT stay there again!
I decided to stay at this Hotel for a 3 day trip to get out of Jakarta. My stay at this Hotel was not a good experience. Here are the small things: The restaurant was out of natural mineral water so I had to purchase the expensive sparkling water. My food order took 45 minutes to come out every time. The smell of burning trash filled my hotel room in the mornings. The water temperature in the shower varied often and it flooded the bathroom floor. But those issues didn't really bother me, as I am an easy going guy. What bothered me was using their car service. The driver dropped me off late and told me to give him the payment. The next morning the front desk asked me for the same payment. Well the driver lied and said I never paid him. Instead of the front desk taking my side, they made me debate with him in the lobby. This is after using the same car service for 3 days and me paying them generously. Next time I will try Novotel, which I should of done in the first place. Lesson learned!

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度

10/10 有夠讚

Rahma Utari，Sumatera Selatan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Berwisata ke Lampung Sheraton hotel nya
Kami datang sudah malam karna naik kereta dari Palembang bersama 2 orang anak kecil. Di Sheraton langsung disambut dgn sangat ramah dan diantar kekamar. Pagi-pagi Saya,suami dan anak-anak berenang di kolam renang hotel yg sangat bersih dgn pemandangan sekeliling kolam yg sangat indah. Ketika breakfast pun sangat menyenangkan dgn makanan beragam dan pelayanan yg sangat ramah dan gesit. Ketika kami jalan-jalan keliling Lampung pun kami memakai fasilitas hotel berupa mobil dgn pelayanan yg sangat baik. Kami sekeluarga sangat puas menginap di Sheraton dan akan datang lagi utk liburan atau pun urusan pekerjaan. Ke Lampung?menginap nya di Sheraton tentu nya.

10/10 有夠讚

Christian，Jakarta

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very comfortable hotel
It's a very nice stay at the hotel. Very confortable room and good service. And it's centrally located in Lampung

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The best place for a family stay in Lampaung
We had a room that opened on to the pool and had a wonderful stay.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Old but charming hotel
Rooms at Sheraton does look old and need a bit of an update but you can't beat the comfiness and the homey feeling of it. Gardens and swimming pool is beautiful! Service is excellent!