Staff was attentive and courteous. Grounds were well kept and hotel was clean.
Hannah
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Micah
家庭旅遊
2024年6月10日
喜歡:員工素質和設施服務
Nice and clean up to date.
Micah
於 2024 年 6 月住了 1 晚
4/10 不太好
April
商務旅客
2024年6月9日
不喜歡:員工素質和住宿環境和硬體
Upon arrival I let the front desk know I needed a room close to an entrance because I was moving across country and needed to use a luggage to bring many items inside (very hot inBakersfield). They put me on the 4th floor where the elevator button was broken and you couldnt use it to go down. I was so tired by the long trip and by the time I went up a d discovered what they had done, i didnt fight it. Room smelled weird like someone had brought a pet in. Next morning i couldnt find a luggage rack anywhere. Went to the front desk several times and they were not helpful. So I started moving all my stuff to my car by hand with NO elevator. After a few trips I again contacted the front desk, again NO help. I made a couple more trips to car. By this time I was getting very frustrated (Im also diabetic so heat really bothers me) almost crying I again went to the front desk to ask for help. She finally says she can ask an employee to help me. This is todays Hilton, not at all what I expected. Very pathetic
April
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Mark
商務旅客
2024年6月8日
不喜歡:員工素質和住宿環境和硬體
My TV did not work. The picture would cut out every few seconds or if i was lucky minutes. I made the staff aware of the issue the same hour I checked in and contacted the hotel staff 4 more times and still was not moved rooms when I was assured there was a work order. Why not just move me rooms? I have video of what the TV was doing and the silverware that was left on the floor of my room. I travel for work so I spend most of my time in the room so a working TV would've been nice.
Mark
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Guadalupe
2024年6月8日
喜歡:住宿環境和硬體
Guadalupe
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Tonya
情侶出遊
2024年6月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was lovely, AC worked very well. The beds were a bit firm but not bad. It was at a great location for what we needed. Lots of parking and the hotel dining was pretty good.