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盧克廣場飯店的評分

盧克廣場飯店

Magsaysay Avenue, Bacolod, Negros Occidental

7.8

不錯哦

8.0/10

整潔度

8.6/10

員工素質

7.4/10

設施服務

7.2/10

住宿環境和硬體

7.8/10

環保程度

10/10 有夠讚

Erwin

2023年5月15日

於 2023 年 5 月住了 4 晚

8/10 不錯哦

Sheila

家庭旅遊

2023年4月26日

喜歡：整潔度、設施服務和住宿環境和硬體

Breakfast dining was minimal,not much choices

於 2023 年 4 月住了 2 晚

Josette 於 2023年5月17日回覆

Thanks for staying with us. We appreciate your feedback! We are currently working on our breakfast menu choices to provide our guests with more options. Hopefully this will be ready on your next visit.

4/10 不太好

Jyza

家庭旅遊

2023年3月30日

不喜歡：整潔度、設施服務和住宿環境和硬體

Old

於 2023 年 3 月住了 1 晚

8/10 不錯哦

Jones

情侶出遊

2023年3月18日

喜歡：整潔度

Housekeeping didn’t put coffee, shampoo/conditioner in the room most days we were staying there. The room supplies were much less sufficient than they should have been.

於 2023 年 3 月住了 6 晚

Josette 於 2023年4月11日回覆

Thank you for the information, Mr. Risner. For our guests convenience, our shampoo/conditioner dispenser is placed next to shower knob. Replenishing amenities which includes sachet of coffee and tea are also part of daily housekeeping. We always make sure supply is enough for the occupant/s and are not missed.

6/10 一般般

Mary

2023年2月22日

喜歡：整潔度、員工素質和住宿環境和硬體

不喜歡：客房舒適度

Clean and Fairly Decent

This place is located near the outskirts of Bacolod city proper. It's very clean and the place seems to be well-maintained although one can see that the decor needs some updating. My only source of discomfort during my stay here is that somebody keeps running up and down the staircase in the early hours of the morning. Whether this is a staff member or not, is it possible to remind people to use the lift instead so as to minimize disturbing other guests, please?

於 2023 年 2 月住了 2 晚

Josette 於 2023年2月24日回覆

Thank you for the positive feedback. We are sorry for the discomfort you experienced during your stay because of the noise from the staircase. We have a group with children billeted, although they were informed that running along the hallway (or staircase) is discouraged, some still did it anyway. We assure you that we shall take measures to ensure that it does not happen again. We hope you would consider staying with us again in your future visits to Bacolod City.

8/10 不錯哦

charles

情侶出遊

2023年1月28日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

had swimming pool and nicely maintained gounds...staff was courteous Did not let us extend our stay at the original (internet) rate

於 2023 年 1 月住了 15 晚

10/10 有夠讚

HanTae

家庭旅遊

2023年1月14日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2023 年 1 月住了 3 晚

Josette 於 2023年1月16日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Susanne

2022年11月11日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Alles war ok, Restaurant im Haus, gute Lage.

Josette 於 2022年11月28日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

May Jiel

商務旅客

2022年8月10日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2022 年 8 月住了 3 晚

Josette 於 2022年9月2日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

paul

商務旅客

2022年7月27日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

No surprises

Perfect from the time we checked in until the time we checked out. The staff was very accommodating and all the particulars of our stay went very smoothly. Congrats to the staff for making our stay memorible.

於 2022 年 7 月住了 1 晚

Josette 於 2022年9月2日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Kevin

2022年7月11日

於 2022 年 7 月住了 1 晚

Josette 於 2022年9月2日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Aurora

2020年3月3日

喜歡：整潔度

於 2020 年 2 月住了 2 晚

Luxur PLace Team 於 2020年3月3日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Mark

2020年2月26日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Nice hotel pretty close to the heart of Bacolod.

it was a nice comfortable hotel with nice grounds and close to the heart of the city.

於 2020 年 2 月住了 1 晚

Luxur Place Team 於 2020年2月28日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Emie

家庭旅遊

2020年2月26日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Miami

It is amazing.

於 2020 年 2 月住了 1 晚

Luxur Place Team 於 2020年2月28日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

DP，California, USA

商務旅客

2020年1月1日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Superb Hotel Excellent Location Great Amenities.. Nice Park Nice Swimming Pool Great Service. In house Dining Great WIFI And Very REASONABLE Rate Loved thos Hotel Will Releat ot in My NEXT Stay

於 2019 年 4 月住了 3 晚

Team Luxur 於 2020年1月16日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

真實旅客

2019年12月13日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

於 2019 年 12 月住了 4 晚

Luxur PLace Team 於 2019年12月18日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Germaine

商務旅客

2019年12月5日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

;ace to rest after the busy days of business trips

The place was well situated within the city of Mandaue. The staff are friendly and accommodating. The food is great.

於 2019 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

2019年11月21日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2019 年 11 月住了 1 晚

Luxur Team 於 2019年11月27日回覆

Thanks for staying with us. We appreciate your feedback!

6/10 一般般

真實旅客

家庭旅遊

2019年11月18日

overpriced for the room and hotel category

The hotel really need some renovations and upgrade's and more info to the guest. The two room categories should inform that some rooms face the busy and noisy street and the other one the pool side. The faucets in the bathroom "just do their job". The mattress of the double bed keep you like a "?" overnight. The aircon doesn't fit the large room. Wifi problems very common in the Philippines. Garden and pool well maintained. Tip for the restaurant: less cooking oil please. Verdict: it's overpriced for the room.

於 2019 年 11 月住了 1 晚

Luxur Team 於 2019年11月27日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Joylita

家庭旅遊

2019年11月11日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Very pleasant and comfortablle

於 2019 年 11 月住了 1 晚

Luxur Place Team 於 2019年11月12日回覆

Thanks for staying with us. We appreciate your feedback!

4/10 不太好

Charito

家庭旅遊

2019年10月28日

喜歡：員工素質

不喜歡：住宿環境和硬體和客房舒適度

A very sad experience

This hotel is old. Everything inside is old. The furniture is very old and all scratched. The walls may have been repainted but a very very poor job. We were in a room with the most disgusting looking fridge - in my opinion, the room would have been better off without the fridge. The shower could not warm up at all. I could not fault the staff. They were all very nice and helpful. I booked for 6 nights but I had to leave and find another hotel the next day.

於 2019 年 10 月住了 6 晚

The Luxur Team 於 2019年10月31日回覆

We are very sorry for the unsatisfactory experience you had at Luxur Place. We understand that you had found your original room with city view to be a bit noisy, so the Front Office staff did their best to find you another room facing the pool. Unfortunately, in the process they assigned you a room that was not ready for release that day as it was scheduled for some repair works. Clearly, there was a breakdown in communication with Housekeeping and we have discussed this with both departments so that such an incident would not happen again. The hotel is indeed not a new property but renovation works were started two years ago and will be ongoing for the next year. We have already accomplished over 70% of the renovation of our guestrooms and a new gym next to our swimming pool will open in the coming weeks. While we do our best to manage the renovation so that it does not affect the quality of our guests’ stay, unfortunately, we are sometimes not fully successful in this and we sincerely apologize for the distress it caused you. We hope to have another chance to serve you on your next visit to Bacolod City.

10/10 有夠讚

Muriel

2019年8月8日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Hospitable and hotel staff

Short stay but very comfortable. Commending the very polite staff.

於 2019 年 7 月住了 1 晚

Josette 於 2019年8月9日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

真實旅客

2019年7月15日

於 2019 年 7 月住了 1 晚

Josette 於 2019年7月16日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

真實旅客

商務旅客

2019年7月13日

喜歡：員工素質

不喜歡：設施服務

Staff friendliness, food was ok. Charged me 100 per day for early checkin, quite disappointing policy really for a traveler who uses off hours travel times.

於 2019 年 7 月住了 1 晚

Josette 於 2019年7月15日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Jonathan

2019年7月8日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Friendly staff, comfortable room and good value.

於 2019 年 7 月住了 2 晚

Josette 於 2019年7月10日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

真實旅客

2019年7月5日

於 2019 年 6 月住了 7 晚

Josette 於 2019年7月10日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Avelina

2019年7月5日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Ve satisfying. About the room clean and quite. Maybe towdl need some update. We love the seafoods restaurant next door. Over all happy to stay back there again

於 2019 年 6 月住了 3 晚

Josette 於 2019年7月6日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Andreas

2019年6月23日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2019 年 6 月住了 14 晚

Josette 於 2019年6月26日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

John

2019年6月20日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

It was amazing

於 2019 年 6 月住了 11 晚

Josette 於 2019年6月26日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Christopher，San Antonio, TX

2019年5月23日

喜歡：員工素質和住宿環境和硬體

Never like when people list the good and end with the bad. So I'll do the opposite by listing the bad first. The problem I had with this place was the bugs. Make sure you don't leave any food or drinks out otherwise the bugs will come out. The towels and sheets were dated and could get renewed. The good things I liked was the pool was large and clean, the food here was good, and the service and staff was pleasant and helpful. Overall would stay again.

於 2019 年 4 月住了 8 晚

Josette 於 2019年5月29日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

真實旅客

家庭旅遊

2019年4月23日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Check in staff very professional and on the ball , hotel is clean and tidy , rooms very clean , nice thing about this hotel as swimming pool

於 2019 年 4 月住了 2 晚

Josette 於 2019年5月29日回覆

Thanks for staying with us. We appreciate your feedback!

2/10 很糟糕

真實旅客

2019年4月13日

於 2019 年 4 月住了 6 晚

Josette 於 2019年5月1日回覆

We are sorry you were unhappy with your stay. May we know the reason so we can address the issue? Thank you. Have a good day!

8/10 不錯哦

Joe

2019年3月24日

喜歡：整潔度和員工素質

Safe location, friendly staff, nice bed, quiet. Water pressure in shower and sinks not as powerful as I’d like.

於 2019 年 3 月住了 6 晚

Josette 於 2019年3月27日回覆

Thanks for staying with us. We appreciate your feedback! Have a good day!

8/10 不錯哦

paul

2019年2月25日

喜歡：整潔度、員工素質和客房舒適度

Comfortable and clean hotel.

The front desk staff were totally amazing. Checking in and checking out was effortless. The restaurant menu was pretty basic but the service was good. The deluxe room was spacious and clean, although there was no hot water the entire stay. It's located within walking distance to many shops and stores with the police station directly across the street from the hotel.

於 2019 年 2 月住了 1 晚

Josette 於 2019年3月27日回覆

Thanks for staying with us. We appreciate your feedback! Have a good day!

8/10 不錯哦

Dave

2019年1月8日

喜歡：員工素質

於 2018 年 12 月住了 9 晚

Josette 於 2019年1月16日回覆

Thanks for staying with us. We appreciate your feedback! Have a good day!

10/10 有夠讚

Carlie

2018年10月23日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Its friendly, atmosphere is superb, people are kind and approachable.

於 2018 年 10 月住了 5 晚

Josette 於 2018年10月24日回覆

We appreciate your feedback. Thank you for staying with us. Have a good day!

10/10 有夠讚

真實旅客

2018年10月22日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2018 年 10 月住了 5 晚

Josette 於 2018年10月24日回覆

Thank you for staying with us. We appreciate your feedback. Have a good day!

8/10 不錯哦

真實旅客

2018年8月27日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2018 年 8 月住了 5 晚

Josette 於 2018年8月29日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

George

2018年8月10日

喜歡：整潔度、員工素質和客房舒適度

Nice older place

This older hotel saw its prime in the Marcos era, and one can see the former grandeur in the extensive use of marble. I particularly liked the nightlight built into the headboard of the bed. All primary courtesy met: hot water, connected internet, clean bedding and towels, bedside tables, clean aircon filter, absorbant towels. Responsive staff, easy taxi service.

於 2018 年 8 月住了 3 晚

Josette 於 2018年8月15日回覆

Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Lars

2018年5月9日

喜歡：整潔度、員工素質和客房舒適度

Great hotel with excellent staff...

Great hotel for the money spent. Large room, good bed and a large pool. Service at the hotel is fantastic . All the employees were friendly and service minded. Will definitely stay at this hotel when I will be visiting Bacolod next time.

Josette 於 2018年6月28日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

真實旅客

2018年4月30日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Josette 於 2018年6月28日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Kenny，日本

2018年3月28日

喜歡：整潔度、員工素質和客房舒適度

プールが最高。

プールがいつも、貸切り状態で自由に使えるので良い。部屋のエアコンの運転音がうるさい。部屋は、最近改装したのか、きれいである。部屋のWIFIは、以前より改善されていると思うが、定期的に切れる。ホテルの従業員は、皆フレンドリーで好感が持てる。ホテル内の中華レストランは、味が良くリーズナブルなのでおすすめ。

於 2018 年 3 月住了 18 晚

10/10 有夠讚

真實旅客

2018年2月27日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

What can I say? It was excellent! Beds were confy and the staff was awesome

於 2018 年 2 月住了 2 晚

Josette 於 2018年3月9日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Mikael

2018年1月22日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

3 night stay at Luxur in Bacolod

We stayed at Luxur for 3 nights during our stay in Bacolod. The location is a bit south of the city centre, close to the Goldenfield complex as well as the SM mall. The staff was friendly and helpful, the room was clean and overall I would say it's a good value hotel for the money.

於 2018 年 1 月住了 3 晚

Josette 於 2018年3月9日回覆

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

PAUL

2017年12月27日

喜歡：員工素質和客房舒適度

不喜歡：住宿環境和硬體

An old hotel on the outskirts of Bacolod.

This old hotel has seen better days. Part of the hotel is now leased as a call-centre, language school, and hostel for the students of the various language schools. The guest rooms are currently being redecorated, which is a good thing to do. The staff were few, but pleasant enough. This hotel was close to the old airport of Bacolod, now it is almost an hour away! Very far from the city centre of Bacolod too, and the port.

於 2017 年 12 月住了 4 晚

Thanks for staying with us. We appreciate your feedback!

6/10 一般般

janice

2017年12月4日

於 2017 年 11 月住了 1 晚

10/10 有夠讚

Steve

2017年10月6日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2017 年 10 月住了 1 晚

Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Przemyslaw

2017年9月27日

喜歡：整潔度、員工素質和客房舒適度

Great staff at the hotel

I couldn't say a bad word about the hotel's service. Always helpful... Hotel a bit dated, needs an upgrade, but I will definitely go back there if I'm in the area.

於 2017 年 9 月住了 7 晚

Thanks for staying with us. We appreciate your feedback!

6/10 一般般

真實旅客

2017年6月7日

喜歡：員工素質

Nice hotel

The hotel staff were friendly and accomodating. They're willing to help you. The hotel seemed like it once had it's glory. In terms of cleanliness, i'd say it is just okay.

於 2017 年 5 月住了 1 晚

Josette 於 2017年6月21日回覆

Thanks for staying with us. We appreciate your feedback. Have a good day!

8/10 不錯哦

真實旅客

2017年5月19日

喜歡：整潔度、員工素質和客房舒適度

Good restaurant and staff

Great restaurant and the staff was effective, efficient and responsive the guests.

Josette 於 2017年6月21日回覆

Thanks for staying with us. We appreciate your feedback. Have a good day!

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盧克廣場飯店的評分

評論

不錯哦

8.0/10

8.6/10

7.4/10

7.2/10

7.8/10

評論

10/10 有夠讚

Erwin

Erwin

8/10 不錯哦

Sheila

Sheila

4/10 不太好

Jyza

Jyza

8/10 不錯哦

Jones

Jones

6/10 一般般

Mary

Clean and Fairly Decent

Mary

8/10 不錯哦

charles

charles

10/10 有夠讚

HanTae

HanTae

8/10 不錯哦

Susanne

Susanne

8/10 不錯哦

May Jiel

May Jiel

10/10 有夠讚

paul

No surprises

paul

10/10 有夠讚

Kevin

Kevin

10/10 有夠讚

Aurora

Aurora

10/10 有夠讚

Mark

Nice hotel pretty close to the heart of Bacolod.

Mark

8/10 不錯哦

Emie

Miami

Emie

10/10 有夠讚

DP，California, USA

DP

10/10 有夠讚

真實旅客

真實旅客

8/10 不錯哦

Germaine

;ace to rest after the busy days of business trips

Germaine

8/10 不錯哦

真實旅客

真實旅客

6/10 一般般

真實旅客

overpriced for the room and hotel category

真實旅客

10/10 有夠讚

Joylita

Joylita

4/10 不太好

Charito

A very sad experience

Charito