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奧蘭卡巴拉瑪國際迎賓飯店 - ITC 飯店集團的評分

5 out of 5
奧蘭卡巴拉瑪國際迎賓飯店 - ITC 飯店集團
R-3, Chikalthana, Aurangabad, Maharashtra

評論

8.6

有夠讚

10 分,有夠讚;122 則評論中有 58 則" "
8 分,不錯哦;122 則評論中有 44 則" "
6 分,一般般;122 則評論中有 13 則" "
4 分,不太好;122 則評論中有 6 則" "
2 分,很糟糕;122 則評論中有 1 則" "

8.8/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Pinfan

喜歡:整潔度、員工素質和客房舒適度
值得再度入住的飯店
房間空間、隔音、餐飲水準都很好 這次唯獨房間空調有問題,暖氣整晚都沒升溫,持續維持在22~23度,只好穿著外套睡覺
於 2018 年 11 月住了 2 晚

10/10 有夠讚

Ashish

喜歡:整潔度、員工素質和住宿環境和硬體
Awesome staff
於 2024 年 4 月住了 2 晚
Srideep Chatterjee 於 2024年4月29日回覆
Dear Valued Guest,Thank you for staying with us. We appreciate you for sparing time to share your experience on Expedia!

8/10 不錯哦

E

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The hotel was very busy during my stay with a large wedding, but the staff worked hard to keep up with everything. The room was clean, but I did not like a key card needed to be left in a slot inside the room to keep power on. When you leave the room that stops devices from charging. The food at the dinner buffet was decent, but the seated restaurant onsite was fantastic and there is also a bar that has a relaxing environment and attentive service.
於 2024 年 3 月住了 2 晚
SRIDEEP CHATTERJEE 於 2024年3月31日回覆
Dear Guest,Thank you for your feedback, and for choosing to stay with Welcomhotel Rama International. We appreciate your input regarding power slot in the room.We strive provide luxury maintaining guest safety. Your comments are noted, and we will review with our guests' expectations.We value your patronage and hope you will consider staying with us again in the future.Warm RegardsSrideep ChatterjeeFront Office Manager

10/10 有夠讚

Pankaj K,Katy

家庭旅遊
喜歡:設施服務
Friendly staff and very helpful Good food in breakfast and dining Hotel ambience
於 2023 年 12 月住了 2 晚
Vir JI sAFAYA 於 2024年1月14日回覆
Dear Guest,Greetings from Welcomhotel Rama International!Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always.Thank you for recognizing our hospitality and efforts. I am sure our entire team at Welcomhotel Rama Internationalwill be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at Welcomhotel Rama International.Welook forward to welcome you back soon.Responsibly yours,Vir Ji SafayaGeneral ManagerWelcomhotel Rama International.

10/10 有夠讚

Sharmila

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice property and but food served at the inhouse restaurant is quite expensive....better to eat out....
於 2023 年 12 月住了 2 晚
Vir Ji Safaya 於 2024年1月14日回覆
Dear Guest,Greetings from Welcomhotel Rama International!Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always.Thank you for recognizing our hospitality and efforts. I am sure our entire team at Welcomhotel Rama Internationalwill be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at Welcomhotel Rama International.Welook forward to welcome you back soon.Responsibly yours,Vir Ji SafayaGeneral ManagerWelcomhotel Rama International.

4/10 不太好

Smeeta

家庭旅遊
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
Server staff ignored us to take care of other guests that they deemed more important
於 2023 年 12 月住了 2 晚
Srideep Chatterjee 於 2024年1月3日回覆
Dear Ms Sharon,We sincerely apologize for the experience you had with our service staff. This behavior is not reflective of our standards and we deeply regret any inconvenience caused.Your feedback is invaluable, and we will address this issue promptly to ensure it does not happen again. We appreciate your understanding and hope to have the opportunity to make it right during your next visit.Please feel free to contact us directly if there is anything else we can do to improve your experience.Regards

10/10 有夠讚

Vinod

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location. Clean friendly facility. Close to the airport. Amazing food
於 2023 年 11 月住了 3 晚
Srideep Chatterjee 於 2024年1月3日回覆
Dear Mr Kothapa,Thank you for taking the time to share your positive feedback with us! We are glad to know that you enjoyed our hotel's Location, clean and friendly facility, proximity to the Airport, and the amazing Food.It was our pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay soon.Best regards,

8/10 不錯哦

Muralidhar

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel in a great location. If you seek transportation at the front desk, please ensure that you haggle to get the best deal.
於 2023 年 11 月住了 3 晚
Srideep Chatterjee 於 2024年1月3日回覆
Dear Mr Shenoy,Thank you for sharing your positive feedback about your recent stay with us. We are delighted to hear that you found our hotel great and enjoyed our prime location.Regarding your note about transportation, we appreciate your suggestion to negotiate for the best deal. We will certainly share this with our team to ensure our guests have the best experience possible.We look forward to welcoming you back in the future!Best regards

10/10 有夠讚

RAJESH

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
SRIDEEP CHATTERJEE 於 2024年1月21日回覆
Dear Mr. Tejwani,Thank you for sharing your positive rating about your recent stay with us. We are delighted to hear that you found our hotel great and enjoyed our prime location.Regarding your note about transportation, we appreciate your suggestion to negotiate for the best deal. We will certainly share this with our team to ensure our guests have the best experience possible.We look forward to welcoming you back in the future!Warm RegardsSrideep ChatterjeeFront Office Manager

8/10 不錯哦

Masatoshi

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
SRIDEEP CHATTERJEE 於 2024年1月21日回覆
Dear Mr. Fujino,Thank you for sharing your positive rating about your recent stay with us. We are delighted to hear that you found our hotel great and enjoyed our prime location.We will certainly share this with our team to ensure our guests have the best experience possible.We look forward to welcoming you back in the future!Warm RegardsSrideep ChatterjeeFront Office Manager

6/10 一般般

Joseph

喜歡:員工素質
於 2023 年 9 月住了 5 晚

6/10 一般般

Nita

親子旅遊
喜歡:住宿環境和硬體
Food was too expensive.
於 2023 年 9 月住了 1 晚
Srideep Chatterjee 於 2023年9月15日回覆
Dear Ms Khetre,Thank you for your feedback, and for choosing to stay with Welcomhotel Rama International. We appreciate your input regarding our food pricing.We strive to maintain a balance between offering high-quality culinary experiences and competitive pricing. Your comments are noted, and we will review our pricing to ensure it aligns with our guests' expectations.We value your patronage and hope you will consider staying with us again in the future.Regards

10/10 有夠讚

Manasa

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very helpful.
於 2023 年 8 月住了 3 晚
Srideep Chatterjee 於 2023年8月18日回覆
Dear Ms Varanasi,Thank you for taking the time to share your feedback with us. We're delighted to hear that our staff's helpfulness made a positive impact on your stay. Providing excellent service is our top priority, and we're glad that you experienced that during your stay with Welcomhotel Rama International.Your kind words motivate us to continue delivering exceptional service to all our guests. We look forward to welcoming you back to Welcomhotel Rama International in the future for another wonderful stay.

10/10 有夠讚

Vijaya

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved everything about my stay at Welcomhotel by ITC hotels, Rama International, Aurangabad! The staff were uniformly welcoming, courteous, helpful, respectful and friendly. The variety of food in the main dining area was delicious, beautifully presented, and sumptuous. Thank you, everyone.
於 2023 年 7 月住了 3 晚
Srideep Chatterjee 於 2023年7月31日回覆
Dear Ms Vijaya Sundaram,Thank you for taking the time to share your wonderful experience at Welcomhotel Rama International, Aurangabad! We are thrilled to read your kind words and are delighted that you loved everything about your stay with us.Our team takes great pride in providing exceptional service, and it brings us immense joy to know that you found our staff uniformly welcoming, courteous, helpful, respectful, and friendly. Your appreciation will be shared with the entire team, as it serves as a great motivation to continue delivering outstanding hospitality.We are also glad to know that you enjoyed the variety of delicious and beautifully presented food at our Madhuban restaurant. Our culinary team works hard to offer sumptuous dining experiences, and we are elated that it resonated with you.Once again, thank you for choosing to stay with us and for your heartwarming words of appreciation. It was an absolute pleasure hosting you, and we eagerly look forward to welcoming you back for another memorable stay in the future.Regards

10/10 有夠讚

Sumit D

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
enjoyed our stay. Food quality and quantity is just amazing. Special thanks to our butler Mr. Kailash who was polite, hard working, efficient. Would definitely like to stay at this property in near future.
於 2023 年 7 月住了 1 晚
Srideep Chatterjee 於 2023年7月18日回覆
Dear Mr Rajani,Thank you for taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed your stay at Welcomhotel Rama International and that the food quality and quantity exceeded your expectations. Your kind words are truly appreciated.We would also like to extend our gratitude for acknowledging the exceptional service provided by our dedicated butler Kailash. He is indeed an asset to our team, and we are delighted to know that his professionalism, politeness, and hard work made your stay even more memorable. We will make sure to pass on your compliments to him and recognize his efforts.We would be honored to welcome you back to our property and provide you with another exceptional experience.If you have any specific preferences or requirements for your next visit, please feel free to let us know in advance, and we will do our best to ensure your stay is nothing short of amazing.Thank you once again for choosing Welcomhotel Rama International and we look forward to the pleasure of serving you again soon.

8/10 不錯哦

Mamatha

於 2023 年 6 月住了 2 晚
Srideep Chatterjee 於 2023年7月13日回覆
Dear Ms Mamatha,Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments.On behalf of everyone at Welcomhotel Rama International, I would like to once again thank you for choosing us and we will sincerely look forward to welcome you back soon!Warm Regards,Srijeet ChatterjeeFront Office ManagerWelcomhotel Rama International

8/10 不錯哦

Amrit Bhakta

於 2023 年 6 月住了 2 晚
Srijeet Chatterjee 於 2023年7月13日回覆
Dear Mr Bhakta,Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments.On behalf of everyone at Welcomhotel Rama International, I would like to once again thank you for choosing us and we will sincerely look forward to welcome you back soon!Warm Regards,Srijeet ChatterjeeFront Office ManagerWelcomhotel Rama International

10/10 有夠讚

Yoshiyuki

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Best cuisine hotel!
於 2023 年 5 月住了 2 晚
Srideep Chatterjee 於 2023年5月11日回覆
Dear Yoshiyuki ImaiThank You for the wonderful and valuable feedback !It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us.We at Welcomhotel Rama International, always strive to provide our guests a comfortable & warm experience.On behalf of everyone at Welcomhotel Rama International , I would like to once again thank you for choosing us and we will sincerely look forward to welcome you back soon!Warm Regards,

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Aurangabad 2023
Best Hotel in Aurangabad. Good ambience and good service. Had good service every night with Dinner, in particular server Haridas.
於 2023 年 5 月住了 3 晚
Srideep Chatterjee 於 2023年5月11日回覆
Dear Guest, Pleasure to read your review. It is feedback such as yours that inspires the Welcomhotel Rama International team to continue to deliver hospitality. Furthermore, glad to know that your experience was upto your expectations.We have also shared your special compliments with our team who are grateful for the same.Hope to welcome you back soon, Yours Sincerely,

6/10 一般般

Joe

於 2023 年 4 月住了 1 晚
Amjad Khan 於 2023年5月11日回覆
Dear GuestThanks for staying with us. We appreciate you for sparing time to share your experience on Expedia!

10/10 有夠讚

Sunil,Fremont

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Food quality and service staff was very good. Gym is a bit small but useful. Overall white happy with our stay
於 2023 年 2 月住了 4 晚
Sushant Rana 於 2023年2月20日回覆
Dear Mr Tomar,Thank You for the wonderful and valuable feedback !It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us.We at Welcomhotel Rama International, always strive to provide our guests a comfortable & warm experience.On behalf of everyone at Welcomhotel Rama International, I would like to once again thank you for choosing us and we will sincerely look forward to welcome you back soon!Warm Regards,

10/10 有夠讚

Pabitra

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property has a walking trail. The location is great. There is also a desk to rent cars.
Sushant Rana 於 2023年1月31日回覆
Dear Mr Mazumder, Thank you for sharing your delightful feedback about the warm and memorable experience that we strive to offer at Welcomhotel Rama International. It is a delight to know that you had an excellent stay with us. We all look forward to the pleasure of welcoming you back soon. Yours sincerely

8/10 不錯哦

Remela

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overnight Stay
This hotel is clean and very helpful management. Thank you to Subash for his help in organising our 1 day we had in the area. Hotel was clean. Small bathroom but in good condition
於 2023 年 1 月住了 1 晚
Sushant Rana 於 2023年1月31日回覆
Dear Ms Patel, Pleasure to read your review. It is feedback such as yours that inspires the Welcomhotel Rama International team to continue to deliver hospitality. Furthermore, glad to know that your experience was upto your expectations.We have also shared your special compliments with our Subhash who is grateful for the same.Hope to welcome you back soon, Yours Sincerely,

10/10 有夠讚

Avinash

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was excellent!!
Sushant Rana 於 2023年1月10日回覆
Thank you for staying with us. We appreciate you for sparing time to share your experience on Expedia!

2/10 很糟糕

Angie

於 2022 年 12 月住了 2 晚
Sushant Rana 於 2023年1月7日回覆
Dear Ms Mirtipati,At the outset our profuse apology for the shortfall in experience. We have taken a note with regards to the damp & musty smell in rooms and breakfast offerings. we have also delved deep into our processes and taken corrective measures. I would like to reassure you that we at Welcomhotel Rama take great pride in our service & have always strived to delight our guests.While quite unfortunately, we have fallen short of living up to your expectation this time, we would sincerely hope that you would give us another opportunity to showcase our usual services and create memorable experiences for you in the near future. It is disheartening for me that I cannot now make any corrections to the incident that has already happened. However, it will be a great pleasure to welcome you back and look after you very well during your next visit in order to showcase the true ITC Hospitality once again.I hope you will treat this as an aberration and not the usual situation hence, kindly don’t let this experience mar your love for Welcomhotel Rama. I look forward to your kind understanding.

4/10 不太好

Angie

家庭旅遊
不喜歡:員工素質和住宿環境和硬體
Would not have stayed there if I had a choice.
Smelled damp and mildewy (though many hotels in India are), had no free breakfast tho it stated we could, front desk did not resolve a single issue we had. We only stayed there due to lack of choice. Not worth the $$.
於 2022 年 12 月住了 2 晚
Sushant Rana 於 2023年1月7日回覆
Dear Ms Mirtipati,At the outset our profuse apology for the shortfall in experience. We have taken a note with regards to the damp & musty smell in rooms and breakfast offerings. we have also delved deep into our processes and taken corrective measures. I would like to reassure you that we at Welcomhotel Rama take great pride in our service & have always strived to delight our guests.While quite unfortunately, we have fallen short of living up to your expectation this time, we would sincerely hope that you would give us another opportunity to showcase our usual services and create memorable experiences for you in the near future. It is disheartening for me that I cannot now make any corrections to the incident that has already happened. However, it will be a great pleasure to welcome you back and look after you very well during your next visit in order to showcase the true ITC Hospitality once again.I hope you will treat this as an aberration and not the usual situation hence, kindly don’t let this experience mar your love for Welcomhotel Rama. I look forward to your kind understanding.Regards

10/10 有夠讚

Sobha

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 2 晚
Sushant Rana 於 2023年1月2日回覆
Dear Ms Ramesh,Thanks for staying with us. We appreciate you for sparing time to share your experience on Expedia!

10/10 有夠讚

ashok

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice and well maintained property the staf was just great room was nice bathroom was clean and functional,
Sushant Rana 於 2023年1月2日回覆
Dear Mr Rao,Thank You for the wonderful and valuable feedback !It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us.We at Welcomhotel Rama International , always strive to provide our guests a comfortable & warm experience.On behalf of everyone at Welcomhotel Rama International , I would like to once again thank you for choosing us and we will sincerely look forward to welcome you back soon!Warm Regards,

10/10 有夠讚

Toshiaki

Srideep Chatterjee 於 2023年4月29日回覆
Dear Mr Rao,Thank You for the wonderful and valuable feedback !It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us.We at Welcomhotel Rama International , always strive to provide our guests a comfortable & warm experience.On behalf of everyone at Welcomhotel Rama International , I would like to once again thank you for choosing us and we will sincerely look forward to welcome you back soon!Warm Regards,Srideep Chatterjee

8/10 不錯哦

Toshiaki

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 10 月住了 2 晚
Srideep Chatterjee 於 2023年4月29日回覆
Dear Mr Toshiaki,Thank You for the wonderful and valuable feedback !It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us.We at Welcomhotel Rama International , always strive to provide our guests a comfortable & warm experience.On behalf of everyone at Welcomhotel Rama International , I would like to once again thank you for choosing us and we will sincerely look forward to welcome you back soon!Warm Regards,Srideep Chatterjee

8/10 不錯哦

Uday

喜歡:整潔度、員工素質和設施服務
Excellent rooms, restaurant and staff. Good amenities
於 2022 年 8 月住了 2 晚
Sushant Rana 於 2022年8月15日回覆
Dear Mr Kumthekar, Thank You for the wonderful and valuable feedback ! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at Welcomhotel Rama International , always strive to provide our guests a comfortable & warm experience. On behalf of everyone at Welcomhotel Rama International , I would like to once again thank you for choosing us and we will sincerely look forward to welcome you back soon! Warm Regards,

10/10 有夠讚

Brijesh

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel room service was excellent and they went above and beyond to take care of our needs. Thank you.
於 2022 年 7 月住了 3 晚
Sushant Rana 於 2022年7月13日回覆
Dear Mr Rao, Pleasure to read your review. It is feedback such as yours that inspires the Welcomhotel Rama International team to continue to deliver hospitality. Furthermore, glad to know that your experience was upto your expectations. We have also shared your special compliments with our Room Service team who are grateful for the same. Hope to welcome you back soon, Yours Sincerely,

10/10 有夠讚

Vaibhav

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was great stay.
於 2022 年 6 月住了 2 晚
Sushant Rana 於 2022年6月22日回覆
Dear Mr Goswami, Thank you for sharing your delightful feedback about the warm and memorable experience that we strive to offer at Welcomhotel Rama International. It is a delight to know that you had an excellent stay with us. We all look forward to the pleasure of welcoming you back soon. Yours sincerely

8/10 不錯哦

Ravindra

喜歡:整潔度
於 2022 年 5 月住了 1 晚

10/10 有夠讚

Masaharu

於 2022 年 3 月住了 2 晚
Sushant Rana 於 2022年3月23日回覆
Dear Guest, Thank you for staying with us. We appreciate you for sparing time to share your experience on Expedia!

6/10 一般般

Prasad

家庭旅遊
喜歡:整潔度
不喜歡:員工素質
於 2021 年 12 月住了 2 晚
Sushant Rana 於 2022年1月22日回覆
Dear Mr Prasad, Greetings from Welcomhotel Rama International ! I take this opportunity to thank you for your time in evaluating our product and services. We have noted your feedback regarding the service lapses you have experienced. Please be rest assured that we will be taking the appropriate measures to meet up to your expectations during your subsequent stay with us. I deeply regret the inconvenience caused and assure you of our best always. I look forward to welcoming you back during your next visit and assure you the best in services and hospitality. Yours sincerely

8/10 不錯哦

Ritesh

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚
Shrikant Jogdand 於 2021年9月22日回覆
Thank you for staying with us. We appreciate you for sparing time to share your experience on Expedia!

10/10 有夠讚

真實旅客

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff. helpful and courteous.
於 2021 年 7 月住了 1 晚

10/10 有夠讚

Manju Shrikant

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable
於 2021 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

於 2021 年 5 月住了 4 晚
Shrikant Jogdand 於 2021年6月3日回覆
Thanks for staying with us. We appreciate you for sparing time to share your experience on Expedia!

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 1 晚
Sushant Rana 於 2020年12月22日回覆
Thanks for staying with us. We appreciate you for sparing time to share your experience on Expedia!

8/10 不錯哦

Prashant

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hospitality
Nice hospitality
於 2020 年 11 月住了 2 晚
Sushant Rana 於 2020年12月9日回覆
Dear Guest, Thank you for sharing your delightful feedback about the warm and memorable experience that we strive to offer at Welcomhotel Rama International. It is a delight to know that you had an excellent stay with us. We all look forward to the pleasure of welcoming you back soon. Yours sincerely

6/10 一般般

Abhijeet,Pune

商務旅客
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
The AC temperature cannot be reduced if required and stays at 27.5 degrees all day. gets quite hot in the day. the staff at the hotel cited covid regulations for this however i had stayed here early this year much before the covid struck India and the same AC problem was there. the technicians give excuses or misguide you in believing that it will get cooler after some time but it never does and stays at 27.5 no matter what setpoint you set it at. though later i was provided with a portable fan it didn't help much. The problem needs to be addressed and covid cannot be cited as a reason. the stay was uncomfortable as a result. There are many more hotel options available for a similar price in Aurangabad, i believe i will not stay here again because of the air conditioning problem
於 2020 年 10 月住了 2 晚
Vir Ji Safaya 於 2020年10月17日回覆
Dear Mr Garde, At the outset our profuse apology for the shortfall in experience. We have taken a serious view of all your comments and have delved deep into our processes and taken corrective measures. I would like to reassure you that we at Welcomhotel Rama take great pride in our service & have always strived to delight our guests. While quite unfortunately, we have fallen short of living up to your expectation this time, we would sincerely hope that you would give us another opportunity to showcase our usual services and create memorable experiences for you in the near future. It is disheartening for me that I cannot now make any corrections to the incident that has already happened. However, it will be a great pleasure to welcome you back and look after you very well during your next visit in order to showcase the true ITC Hospitality once again. I hope you will treat this as an aberration and not the usual situation hence, kindly don’t let this experience mar your love for Welcomhotel Rama. I look forward to your kind understanding. Vir Ji Safaya General Manager WelcomHotel Rama International

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
AC TEMPERATURE COULD NOT BE LOWERED BELOW 23. ROOM GOT VERY HOT DURING DAYTIME.
於 2020 年 3 月住了 1 晚
Shrikant Jogdand 於 2020年3月12日回覆
Dear Sir/ Madam Can I please request your Good name & mobile number, would like to connect with you. Warm Regards

10/10 有夠讚

Vijay

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hospitality. Excellent local cuisine
於 2020 年 2 月住了 3 晚
Sushant Rana 於 2020年3月7日回覆
Dear Mr Vijay, Greetings from WelcomHotel Rama International ! At the outset, thank you for sparing your valuable time and sharing your feedback with us regarding your recent stay at WelcomHotel Rama International. I am pleased to know that you had a lovely stay with us. We thank you for your kind patronage and look forward to welcoming you back. Warm regards

10/10 有夠讚

真實旅客

於 2020 年 2 月住了 3 晚
Amjad Khan 於 2020年2月25日回覆
Thanks for staying with us. We appreciate you for sparing time to share your experience on Expedia!

4/10 不太好

真實旅客

商務旅客, 家庭旅遊
喜歡:整潔度和設施服務
不喜歡:住宿環境和硬體
It’s a good hotel overall with most things looking up to date. The breakfast is fabulous and not to be missed, as are the different amenities including pool, tennis court etc. However, we changed rooms a couple of times as the beds had worn out and we kept sinking into the mattress. Basic things like shower caps, slippers had to be ordered separately for each room, which was a bit of pain. But most infuriatingly was the constant security checks each time we left the hotel and came back. As this was a business trip, there was a lot of toing/froing between buildings in the city so to constantly be checked where we were staying was fundamentally ridiculous.
於 2020 年 2 月住了 3 晚
Sushant Rana 於 2020年2月18日回覆
Dear Sir/ Madam Can I please request your Good name & mobile number, would like to connect with you. Warm Regards

6/10 一般般

真實旅客

家庭旅遊
喜歡:員工素質
不喜歡:設施服務
I don't understand how this property got 5 start with a 3 start quality service. Only thing I like the staff who always wanted to help. Quality of bathroom fixtures are very old and does not work. When you take a shower it floods the bathroom Water pressure is very low in the shower. I was told that I can't lower the temperature below 21.5 degree because it is set by the central AC system. They offered us a floor fan instead. Quality of breakfast is very low quality
於 2020 年 2 月住了 3 晚
Sushant Rana 於 2020年2月17日回覆
Dear Guest, Please accept my profuse apology for all the inconvenience caused to you, I request you to please forward me your name and mobile number on my email id - fo.manager@welcomhotelrama.com I would like to connect with you on this feedback

4/10 不太好

真實旅客

於 2020 年 2 月住了 3 晚
Sushant Rana 於 2020年2月18日回覆
Dear Sir/ Madam Can I please request your Good name & mobile number, would like to connect with you. Warm Regards

10/10 有夠讚

Mohamed

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very good hotel
於 2020 年 1 月住了 2 晚
Shrikant Jogdand 於 2020年1月31日回覆
Thanks for staying with us. We appreciate you for sparing time to share your experience on Expedia!