室內游泳池和季節性室外游泳池，開放時間為 7:00 至 21:00，提供日光浴躺椅
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參議員溫泉飯店的評分

3 out of 5
參議員溫泉飯店
284 Western Ave, Augusta, ME

評論

7.8

不錯哦

10 分，有夠讚；1004 則評論中有 378 則" "
8 分，不錯哦；1004 則評論中有 302 則" "
6 分，一般般；1004 則評論中有 159 則" "
4 分，不太好；1004 則評論中有 92 則" "
2 分，很糟糕；1004 則評論中有 73 則" "

8.0/10

整潔度

8.4/10

員工素質

7.8/10

設施服務

7.4/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

franc

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Good place
於 2024 年 4 月住了 2 晚

6/10 一般般

Waneta

喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Needs to be updated. Furniture is stained and old, but they clean the rooms well and the staff is excellent.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jeffrey

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very happy with the stay
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Jennifer

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

lynn

情侶出遊
喜歡：整潔度和員工素質
Restaurant was great. The wait staff excellent!!!
於 2024 年 4 月住了 1 晚
Senator Inn & Spa 於 2024年4月24日回覆
Thank you for your great review. We are so happy to hear that you enjoyed your experience with us!

6/10 一般般

Jane

喜歡：整潔度
於 2024 年 4 月住了 1 晚
Senator Inn & Spa 於 2024年4月24日回覆
We apologize that your stay was not what you expected. If there is anything we can do to make your next stay better, please let us know.

10/10 有夠讚

Miranda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We have gone every year for the last couple years for our anniversary and we love it!
於 2024 年 3 月住了 3 晚
Senator Inn & Spa 於 2024年4月24日回覆
It is always a pleasure to have you as our guests. We hope you will come back soon!

10/10 有夠讚

Hildebrando

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Buenas atenciones y muy limpio👌
於 2024 年 3 月住了 1 晚
Senator Inn & Spa 於 2024年4月24日回覆
Thank you for your great feedback!

10/10 有夠讚

Hildebrando

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Marimilie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Chad

於 2024 年 2 月住了 1 晚
Senator Inn & Spa 於 2024年4月24日回覆
Thank you for your review. We will work hard to receive a 5 star review next time!

6/10 一般般

Dillan

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Amy

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best hotel in the world! Wish I could always stay here!
於 2024 年 2 月住了 1 晚
Senator Inn & Spa 於 2024年2月13日回覆
Thank you, Amy!! It is always a pleasure to have you. See you soon!

4/10 不太好

Thomas

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2024 年 1 月住了 2 晚
Senator Inn & Spa 於 2024年2月13日回覆
Thomas, we apologize that you did not thoroughly enjoy your stay with us. If there is any information that would help us to improve our amenities and offerings, please let us know.

8/10 不錯哦

ingrid

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The spa is lovely and a lot of fun and relaxation for young and old alike. The spa staff are super friendly. The restaurant servevs very delicious breakfast znd lunch.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Donald

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We wnjoyed the stay. The room was clean and it was nice and quiet. Our room had a door to the outside and a door to the inner hall way. The spa was geeat. They have a very nice pool that doesn't wreak of clorine. We would definitely stay there again.
於 2023 年 12 月住了 1 晚
Senator Inn & Spa 於 2024年2月13日回覆
Hi Donald, thank you for your kind and thoughtful review. We are so happy to hear that you enjoyed your stay and hope to see you again in the future!

6/10 一般般

David

商務旅客
Quant pool and hot tub were nice
於 2023 年 12 月住了 1 晚
Senator Inn & Spa 於 2024年2月13日回覆
David, we are glad to hear that you enjoyed the pool and hot tub amenities. Thank you for the feedback.

2/10 很糟糕

Carolyn

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Senator Inn & Spa 於 2024年2月13日回覆
Carolyn, based on your review it seems that you did not enjoy your stay with us. We greatly apologize about this. If there is anything we can do to improve, please let us know.

6/10 一般般

Lauren , Chuck

情侶出遊
喜歡：整潔度、員工素質和設施服務
Sink in our sitting room leaked , furniture was really worn, our beds were "Uncomfortable", fire place was barely warm when turned on. Staff had to replace the stopper in our bath tub.
於 2023 年 12 月住了 2 晚
Senator Inn & Spa 於 2024年2月13日回覆
Good Morning Lauren,I apologize that you were displeased with the condition of your hotel room. Our guests' satisfaction is our top priority, and we are so sorry that this fell short for you. If there is anything we can do to make things right for you, please let us know.

6/10 一般般

Melissa

喜歡：整潔度和員工素質
於 2023 年 11 月住了 4 晚
Senator Inn & Spa 於 2024年2月13日回覆
Melissa, thank you for your review!

8/10 不錯哦

Kelly

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, friendly staff
Everyone was very friendly and helpful. Bed was very comfortable. Hotel was a little more dated than it appeared online but was clean and comfortable. Most everything was closed because it was Christmas. The restaurant staff was very nice, food was ok, decent prices.
於 2023 年 12 月住了 1 晚
Senator Inn & Spa 於 2024年2月13日回覆
Good Morning Kelly,Thank you for your kind review! We are so lucky to have such amazing team members. For the most part, we are glad you enjoyed your stay and hope to see you in the future.

10/10 有夠讚

Bonnie

於 2023 年 12 月住了 1 晚
Senator Inn & Spa 於 2024年2月13日回覆
Bonnie, thank you for the great review!

10/10 有夠讚

Sarah

於 2023 年 12 月住了 2 晚
Senator Inn & Spa 於 2024年2月13日回覆
Sarah, thank you for leaving such a great review!

10/10 有夠讚

Frederick

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Susan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Bruno

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Martha

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Tylor

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Senator Inn & Spa 於 2024年2月13日回覆
Thank you for the great rating, Tylor!

10/10 有夠讚

Jason

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No issues
於 2023 年 11 月住了 4 晚

6/10 一般般

Erin

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
A night away
The hotel was okay. I expected more just because it was a spa as well. Just like a comfort inn. Blow dryer didn't work. Needs to be updated. Did like the cute table and chairs outside the door.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

janet

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Bruno

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Leyna

於 2023 年 10 月住了 2 晚

10/10 有夠讚

janet

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property had a beautiful spa on site, starbucks across the road, excellent customer service, delicious breakfast and lunch. Parking drive up to my room and small business centre. Unfortunate that the restaurant is no longer open for dinner. I would stay there again.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Dorris

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service only problem side parking when their are trucks parked on back part very difficult to get out of the parking spot assigned to your room. Everything else was excellent and staff so helpful
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Keith

家庭旅遊
喜歡：員工素質和客房舒適度
1st stay ok will return to utilize more.
There was a lot going on so it was loud with many teens running the halls. Staff was polite but also seemed overwhelmed. Room should of been cleaner and items needed upgrading. All in all it was what we needed with a good price and many additional options that we did not take advantage of. I would go back and try it again, utilizing some of the things i did not before.
於 2023 年 11 月住了 2 晚

2/10 很糟糕

Nicole

家庭旅遊
不喜歡：設施服務
When I book this property it advertised that there was breakfast included when we got to check in the reception deck told us that it is no longer included. Also the sheet on the bed was dirty.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Christine，Methuen

喜歡：整潔度、員工素質和住宿環境和硬體
Room was nice, plenty of space. Hotel is conveniently located. Good quality for the price, although the room was a little outdated.
於 2023 年 11 月住了 2 晚

6/10 一般般

Christopher

商務旅客
喜歡：員工素質
Room setup
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Jonathan

喜歡：整潔度和住宿環境和硬體
於 2023 年 11 月住了 4 晚

2/10 很糟糕

Lisa

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

4/10 不太好

Amity

團體旅遊
喜歡：客房舒適度
不喜歡：員工素質和住宿環境和硬體
Complete disappointment.
There was only 1 employee on during check-in on a Saturday evening and the hotel was completely booked. So there was a long line when we arrived and it took a long time to get checked in. The employee was pleasant and worked efficiently but there were just too many checkins for 1 person. Their queen beds are small. They refused to give us a rollaway bed. The room was clean but it badly needs repairs. The pillow was comfortable, the sheets were nice, but the bedding was thin. This is Maine in the fall, thicker blankets are necessary. We wont be staying here again. For the money we spent, there were several other options and next time we'll try one of them.
於 2023 年 11 月住了 1 晚

4/10 不太好

Arthur

商務旅客, 家庭旅遊
不喜歡：住宿環境和硬體和客房舒適度
The senator hotel should be held in contempt . Sad
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Bruno

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Naomi

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Changes
We have stayed here many times over the years - this time we were disappointed to find the restaurant not open for the evening meal -- that the rooms were not cleaned daily and yet a tip envelope was left on the the desk (FOR WHAT) and that the only massage slot open was only 60 minutes and 90 minutes was not available -- On a positive the front doors were locked when we got there due to the shelter in place caused by the shooting in Lewiston and that many other security measures were being taken .. We do understand that the lack of people willing to work is effecting guest services everywhere..
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Kim

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和員工素質
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Jessica

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚

4/10 不太好

Colin

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 5 晚

8/10 不錯哦

Christian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not enough drawers in the room … shower was OK
於 2023 年 10 月住了 1 晚