外觀

奥古斯塔 I-20 凱藝套房飯店的評分

2.5 out of 5
奥古斯塔 I-20 凱藝套房飯店
2562 Center West Pkwy, Augusta, GA

評論

8.6

有夠讚

10 分,有夠讚;353 則評論中有 198 則" "
8 分,不錯哦;353 則評論中有 88 則" "
6 分,一般般;353 則評論中有 36 則" "
4 分,不太好;353 則評論中有 13 則" "
2 分,很糟糕;353 則評論中有 18 則" "

8.6/10

整潔度

9.0/10

員工素質

8.0/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

NICOLENE

喜歡:整潔度、員工素質和住宿環境和硬體
When I arrived, my bathroom smelled of smoke. I mentioned it to Mr Patel at the front desk, simply because I didn't want to be charged for smoking in the room (I don't smoke). Mr Patel immediately gave me a different room. I really appreciated that. Thank you.
於 2024 年 4 月住了 1 晚
M 於 2024年5月2日回覆
Dear Nicolene,Thank you for sharing your experience with us. We're sorry to hear that you encountered a smoke smell in your bathroom upon arrival, but we're glad that we were able to promptly assist you by providing a different room. We appreciate your understanding and thank you for choosing to stay with us.Best Regards,Management Team

10/10 有夠讚

Eduardo,Olar

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean room
於 2024 年 4 月住了 1 晚
M 於 2024年5月2日回覆
Dear Eduardo,We're glad to hear that you found your room clean during your stay. Providing a clean and comfortable environment for our guests is a top priority for us. We look forward to welcoming you back soon!Best Regards,Management Team

8/10 不錯哦

Anthony

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, breakfast ok.
於 2024 年 4 月住了 1 晚
M 於 2024年5月2日回覆
Dear Anthony,We're pleased to hear that you found our hotel's location convenient and that you enjoyed the breakfast, albeit finding it okay. Your feedback is valuable to us as we strive to continuously improve our offerings. Thank you for staying with us, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Management Team

10/10 有夠讚

Clifton

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Courteous people
於 2024 年 4 月住了 1 晚
M 於 2024年5月2日回覆
Dear Clifton,We're delighted to hear that you found our team courteous during your stay. Providing friendly and attentive service is important to us, and we're glad that we could contribute positively to your experience. We look forward to welcoming you back!Best Regards,Management Team

6/10 一般般

kevin

家庭旅遊
cheap hotel
於 2024 年 4 月住了 1 晚
M 於 2024年4月26日回覆
Dear Kevin,Thank you for your feedback. We're sorry to hear that you found our hotel to be cheap. We strive to provide a comfortable and enjoyable experience for all our guests, and we're disappointed to learn that we fell short of meeting your expectations. We hope you will choose to stay with us again in the future, so we can serve you better. Sincerely,Management Team

10/10 有夠讚

Aisha,Fayetteville

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
We had an excellent stay at this hotel. Front desk staff was really the best. Will stay here again and again when in Augusta.
於 2024 年 4 月住了 3 晚
M 於 2024年4月26日回覆
Dear Aisha,Thank you for your glowing review! We're thrilled to hear that you had an excellent stay at our hotel and that our front desk staff made a positive impression on you. Providing exceptional service is our top priority, and we're delighted that our team exceeded your expectations. We look forward to welcoming you back again. Your continued loyalty means the world to us!Best Regards,Management Team

10/10 有夠讚

Fred

喜歡:員工素質
Room had an odor; bathroom smelled of smoke.
於 2024 年 4 月住了 1 晚
M 於 2024年4月26日回覆
Dear Fred,We're sorry to hear about the odor in your room and the smell of smoke in the bathroom. Your comfort is important to us, and we apologize for any inconvenience. We'll address this with our team to ensure it doesn't happen again. We appreciate your feedback and hope to welcome you back for a better experience in the future.Sincerely,Management Team

10/10 有夠讚

Crystal

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very well maintained property. Breakfast was decent, beds cozy, when returning to the area I will stay here.
於 2024 年 4 月住了 1 晚
M 於 2024年4月26日回覆
Dear Crystal,Thank you for your wonderful feedback! We're thrilled to hear that you found our property well-maintained and enjoyed our breakfast offerings and cozy beds. It's fantastic to know that you plan to stay with us again when you return to the area. We truly appreciate your kind words and look forward to welcoming you back for another great stay in the future!Best Regards,Management Team

8/10 不錯哦

Charles

喜歡:整潔度、員工素質和住宿環境和硬體
Good stay.
於 2024 年 4 月住了 2 晚
M 於 2024年4月18日回覆
Dear Charles,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 不錯哦

Josh

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
M 於 2024年4月18日回覆
Dear Josh,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Jean

Nice hotel
於 2024 年 4 月住了 1 晚
M 於 2024年4月10日回覆
Dear Jean.It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 不錯哦

James

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy to get to from the interstate. The hotel its self is quiet. The property was clean.
於 2024 年 4 月住了 2 晚
M 於 2024年4月11日回覆
Dear James,We're delighted to hear that you found our hotel conveniently located and peaceful during your stay. Maintaining a clean and welcoming environment is important to us, so we're pleased that you noticed our efforts. We hope to welcome you back again soon for another pleasant stay!Sincerely,Management Team

10/10 有夠讚

Edwin

商務旅客, 團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Except
於 2024 年 3 月住了 1 晚
M 於 2024年4月4日回覆
Dear Edwin,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 一般般

Jose,Kathleen

家庭旅遊
喜歡:整潔度
Even thou they have tried to renovate the hotel they have skimp on the technology, parking and ac/heat units , ours had broken vents abd kinda noisy according to my son
於 2024 年 3 月住了 1 晚
M 於 2024年3月13日回覆
Dear Jose,Thank you for sharing your feedback. We apologize for any inconvenience caused by the issues with the technology, parking, and HVAC units during your stay. Your comments are valuable to us as we continuously strive to improve our facilities and services. We will address these concerns internally to ensure a better experience for our guests in the future. Sincerely,Management Team

6/10 一般般

Wendell

家庭旅遊
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Limit parking and hotel need upgrade
於 2024 年 3 月住了 1 晚
M 於 2024年3月7日回覆
Dear Wendell,Thank you for sharing your thoughts. We appreciate your feedback regarding parking availability and the need for upgrades. We'll take your comments into consideration as we continually work to enhance our facilities and services. We value your input and strive to provide the best experience possible for our guests.Sincerely,Management Team

10/10 有夠讚

Wansena

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was accessible to a lot of shopping.
於 2024 年 2 月住了 1 晚
M 於 2024年3月1日回覆
Dear Wansena,We're glad you found our hotel conveniently located for shopping! We hope you enjoyed your stay and look forward to welcoming you back in the future.Best Regards,Management Team

8/10 不錯哦

Keosha

情侶出遊
喜歡:整潔度、員工素質和設施服務
My hotel bathroom flooded into the hallway the staff responded promptly and changed our room without hesitation. The hotel is nice and clean very well kept.
於 2024 年 2 月住了 1 晚
M 於 2024年2月21日回覆
Dear Keosha,We apologize for the inconvenience caused by the bathroom flooding but are glad to hear that our staff responded promptly and accommodated your needs by changing your room. Thank you for recognizing the cleanliness and upkeep of our hotel; we take pride in maintaining high standards for our guests' comfort. We appreciate your understanding and hope you have a pleasant rest of your stay with us.Best Regards,Management Team

8/10 不錯哦

Elizabeth

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Would recommend for value location and cleanliness
於 2024 年 2 月住了 1 晚
M 於 2024年2月21日回覆
Dear Elizabeth,Thank you for recommending us based on our value, location, and cleanliness. We strive to provide a comfortable and convenient experience for all our guests, and we're pleased to hear that we met your expectations in these areas. We look forward to welcoming you back in the future!Best Regards,Management Team

8/10 不錯哦

Tenaya

喜歡:整潔度、員工素質和住宿環境和硬體
Your staff was awesome!
於 2023 年 12 月住了 3 晚
M 於 2024年2月21日回覆
Dear Tenaya,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 不錯哦

Dee

喜歡:整潔度、員工素質和住宿環境和硬體
Good location
於 2024 年 2 月住了 2 晚
M 於 2024年2月14日回覆
Dear Dee,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Jeptha

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome staff. Room was very clean.
於 2024 年 2 月住了 3 晚
M 於 2024年2月14日回覆
Dear Jeptha,Thank you for your kind words! We're thrilled to hear that you had a pleasant experience with our staff and found your room to be clean. We appreciate your feedback and hope to welcome you back again soon for another enjoyable stay!Best Regards,Management Team

10/10 有夠讚

Elvin

喜歡:整潔度、員工素質和住宿環境和硬體
Parking was an issue, too many hotels in the same area, not enough spaces to park other than that it was ok
於 2024 年 1 月住了 2 晚
M 於 2024年2月7日回覆
Dear Elvin,Thank you for your feedback regarding the parking situation. We apologize for any inconvenience you experienced due to the limited parking spaces. We will take your comments into consideration as we strive to improve our guests' overall experience. We appreciate your understanding and hope to welcome you back for a more seamless stay in the future.Best Regards,Management Team

10/10 有夠讚

Mr

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Surprised
Nice clean hotel. Staff was extremely friendly! Definitely will be back
於 2024 年 1 月住了 2 晚
M 於 2024年2月7日回覆
Dear Guest,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 不錯哦

Joseph

喜歡:整潔度、員工素質和住宿環境和硬體
Great night’s rest.
於 2024 年 1 月住了 1 晚
M 於 2024年2月7日回覆
Dear Joseph,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Eduardo,Olar

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean rooms good place to stay
於 2023 年 12 月住了 1 晚
M 於 2024年1月24日回覆
Dear Eduardo,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 有夠讚

Chrie

情侶出遊
Clean and friendly staff
於 2024 年 1 月住了 1 晚
M 於 2024年1月24日回覆
Dear Chrie,We're delighted to hear that you found our hotel clean and our staff friendly. Providing a positive experience for our guests is our priority, and we appreciate your feedback. We look forward to welcoming you again in the future.Best regards,Management Team

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I appreciated the flexibility of check in and the professionalism of the staff.
於 2024 年 1 月住了 4 晚
M 於 2024年1月24日回覆
Dear Amanda,Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated the flexibility of our check-in and found our staff to be professional. Your satisfaction is important to us, and we hope to provide you with another positive experience in the future.Best Regards,Management Team

8/10 不錯哦

Nick

於 2023 年 12 月住了 1 晚
M 於 2024年1月6日回覆
Dear Nick,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Caitlin

於 2023 年 12 月住了 1 晚
M 於 2024年1月12日回覆
Dear Caitlin,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 不太好

Billy

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
M 於 2023年12月20日回覆
Dear Billy,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 很糟糕

mark

於 2023 年 12 月住了 1 晚
M 於 2023年12月20日回覆
Dear Mark,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 有夠讚

Celina

於 2023 年 12 月住了 1 晚
M 於 2024年1月6日回覆
Dear Celina,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
Great
於 2023 年 11 月住了 1 晚
M 於 2023年12月14日回覆
Dear Michael,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Kasey

喜歡:整潔度、員工素質和住宿環境和硬體
Clean
於 2023 年 11 月住了 1 晚
M 於 2023年11月29日回覆
Dear Kasey,It warms our heart to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you found our property clean and up to the mark. To mention, we have adopted the best hygiene standards possible, and our hotel staff take great efforts in keeping the property clean, fresh, and sanitized. It is our great pride to cater to the requirements of a valued guest like you, and we are really happy to have exceeded your expectations. Thank you for your business, and we would love to host you again, in the future. We look forward to seeing you soon. Best Regards,Management Team

8/10 不錯哦

Lawrence,Virginia Beach

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For the price of this stay, the room was impressively clean with mini fridge and microwave, which I was not expecting for a "cheap" hotel. My only real gripe is the elevator button that is not mounted on the first floor. It feel into the whole in the wall and you have to stick your finger into the whole to find the button. {pause} It may be something that just happened and it may be okay, but worried about potential getting electricuted. Other than that, it was a pretty decent stay.
於 2023 年 11 月住了 1 晚
M 於 2023年11月24日回覆
Dear Lawrence,Thank you for your feedback. We're glad to hear that you found our rooms to be clean and well-equipped. We apologize for the inconvenience with the elevator button. We will have our maintenance team inspect it as soon as possible. Thank you for choosing our hotel and we hope to see you again soon.Best Regards,Management Team

10/10 有夠讚

Sheree,Seneca

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are great! Room was clean, roomy and functional. Would stay here again!
於 2023 年 11 月住了 1 晚
M 於 2023年11月23日回覆
Dear Sheree,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 有夠讚

Sheree,Seneca

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and caring! Rooms were clean and functional. Would stay here again.
於 2023 年 11 月住了 1 晚
M 於 2023年11月24日回覆
Dear Sheree,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 有夠讚

Syed

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
M 於 2023年11月15日回覆
Dear Syed,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Ice Age

於 2023 年 11 月住了 1 晚
M 於 2023年11月30日回覆
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 不錯哦

Eduardo,Olar

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place ,, clean rooms!
於 2023 年 11 月住了 1 晚
M 於 2023年11月10日回覆
Dear Eduardo,Thank you for your generous ratings and we are thrilled to know you found our room to be clean and up to the mark. We will keep up the high hospitality standards and make your future stays even more pleasant. It is great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 有夠讚

Peter

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
staff was great
於 2023 年 10 月住了 3 晚
M 於 2023年11月3日回覆
Dear Peter,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 有夠讚

Carlos Abraham

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
M 於 2023年11月3日回覆
Dear Carlos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 一般般

Bob

Hotel was nice enough for the price. Hotel staff was friendly
於 2023 年 10 月住了 1 晚
M 於 2023年11月3日回覆
Dear Bob,Thank you for your feedback on your recent stay at our hotel. We are glad to hear that you found the hotel to be nice, especially considering the price. We strive to provide a comfortable and pleasant experience for our guests while maintaining affordability. We are also pleased to hear that our staff was friendly and provided you with a positive interaction. We appreciate your kind words and hope to have the opportunity to welcome you back in the future. Best Regards,Management Team

6/10 一般般

Shawn

情侶出遊
不喜歡:整潔度和住宿環境和硬體
The common/main areas, such as the lobby, is up to date, designed well and very clean. Breakfast and the hotel staff, fantastic! The hotel is in a nice location with convenient access to eateries and I20. Recommend updating the rooms to fit the main areas as well as adding air fresheners. There was a musty smell in hallway and room. In addition, a more detailed method of cleaning the bathroom, such as the ceiling, which contained hair on it, etc. and the air conditioning unit, which probably have seen better days, I’m sure, both needed to be thoroughly clean.
於 2023 年 10 月住了 2 晚
M 於 2023年10月27日回覆
Dear Shawn,Thank you for taking the time to provide us with your feedback. We are pleased to hear that you found our common areas, such as the lobby, to be up to date, well-designed, and clean. We also appreciate your kind words about our breakfast and hotel staff. We do apologize for any inconvenience caused by the musty smell in the hallway and room. We will address this issue with our housekeeping team to ensure that it is resolved promptly. Your suggestion regarding the addition of air fresheners will also be taken into consideration. Furthermore, we appreciate your feedback regarding the cleanliness of the bathroom and the air conditioning unit. We will review our cleaning procedures to ensure that all areas, including the ceiling and air conditioning units, are thoroughly cleaned. We value your recommendation and will take your suggestions into account as we strive to improve our guests' experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.Sincerely,Management Team

8/10 不錯哦

Laurie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good night stay
Good 1 night stay . Room was a little musty. Over all room was clean and Bed was very comfortable.
於 2023 年 10 月住了 1 晚
M 於 2023年10月27日回覆
Dear Laurie,Thank you for sharing your feedback with us. We appreciate your kind words about the comfortable bed and overall cleanliness of the room. However, we apologize for any inconvenience caused by the musty smell. We will address this issue with our housekeeping team to ensure that it is resolved promptly. We value your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Best Regards,Management Team

10/10 有夠讚

Crystal

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Decent.
於 2023 年 10 月住了 2 晚
M 於 2023年10月27日回覆
Dear Crystal,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Sherri

於 2023 年 10 月住了 1 晚
m 於 2023年11月9日回覆
Dear Sherri,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Brian

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a great place to stay! Service was top notch and everyone was very courteous. Breakfast was very good and it was very quite. The only problem was pulling out of the parking lot onto the road was very hard to see oncoming traffic. Almost got hit a couple of times.
於 2023 年 10 月住了 1 晚
M 於 2023年10月18日回覆
Dear Brain,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 有夠讚

Lisa

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location. Great food options nearby. On-site breakfast hit the spot.
於 2023 年 10 月住了 1 晚
M 於 2023年10月18日回覆
Dear Lisa,Thank you for taking the time to share your positive review of our establishment. We are delighted to hear that you enjoyed our convenient location and the variety of great food options nearby. We are also pleased to know that our on-site breakfast met your expectations and satisfied your appetite. We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback is greatly appreciated. We look forward to welcoming you back in the future for another memorable stay. Thank you for choosing our establishment.Best Regards,Management Team

10/10 有夠讚

Ursula

於 2023 年 10 月住了 1 晚
M 於 2023年10月11日回覆
Dear Ursula,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team