大廳

奧本芙瑞絲希爾羅德威飯店的評分

2 out of 5
奧本芙瑞絲希爾羅德威飯店
13490 Lincoln Way, Auburn, CA

評論

6.8
10 分,有夠讚;1004 則評論中有 180 則" "
8 分,不錯哦;1004 則評論中有 327 則" "
6 分,一般般;1004 則評論中有 246 則" "
4 分,不太好;1004 則評論中有 152 則" "
2 分,很糟糕;1004 則評論中有 99 則" "

7.0/10

整潔度

7.8/10

員工素質

6.0/10

設施服務

6.4/10

住宿環境和硬體

5.6/10

環保程度

評論

8/10 不錯哦

Sungkrit

喜歡:整潔度和員工素質
於 2024 年 4 月住了 3 晚

6/10 一般般

Shehla

不喜歡:整潔度和住宿環境和硬體
Smelly room and bathroom.
於 2024 年 4 月住了 1 晚
Joe 於 2024年4月30日回覆
Thank you I will be looking into your concern

8/10 不錯哦

Robert

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Joe 於 2024年4月30日回覆
Thank you for staying with us

10/10 有夠讚

Wayne

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Its well used.
於 2024 年 4 月住了 1 晚
JC 於 2024年4月10日回覆
Thank you for staying with us

8/10 不錯哦

james

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very conveniently located. The room was quiet and clean. It's right next door to Ikedas.
於 2024 年 3 月住了 1 晚
JC 於 2024年4月10日回覆
Thank you for your comment

6/10 一般般

Eva

喜歡:住宿環境和硬體
於 2024 年 3 月住了 2 晚
JC 於 2024年4月10日回覆
Thank you for staying with us

4/10 不太好

Roni

商務旅客
喜歡:員工素質
不喜歡:住宿環境和硬體
Television did not work. Upon check out staff seemed to be indifferent to the situation. I wanted nothing for the inconvenience, however, they hardly acknowledged that I had told them. Night staff at check in was very personable I will stay again when I am traveling through. The property is conveniently located and clean
於 2024 年 2 月住了 1 晚
JC 於 2024年4月10日回覆
I will look into your issues

6/10 一般般

yoshinori

喜歡:住宿環境和硬體
於 2024 年 2 月住了 1 晚
JC 於 2024年4月10日回覆
No comment

2/10 很糟糕

Larry

不喜歡:整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚
JC 於 2024年4月10日回覆
No comment

6/10 一般般

Jesena

商務旅客, 親子旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Pictures were very misleading, this hotel is rundown and very out of date on everything. The front desk staff was the only decent part of check in. If it so late and the fact that we already drove 2 hours I would have found a much nicer hotel!
於 2024 年 2 月住了 1 晚

6/10 一般般

Faith

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Road trip
The staff was very friendly. It was quiet place to sleep. The TV screen was all messed up. There was mold stains in the bathtub. The furniture was very dinged up. The bed was OK comfortable. But for the price, what would a person expect.
於 2024 年 1 月住了 1 晚

2/10 很糟糕

JAMILA

親子旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Nice staff but they just need to upgrade the rooms.
於 2024 年 1 月住了 1 晚

4/10 不太好

Aaron

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Needs an overhaul. The room smelled weird. The heater didn’t get hot and the air smelled weird. No comforter so got cold at night. You can hear the freeway traffic in the room. The walls are thin and could hear the conversation in the room next door. Wouldn’t stay again.

10/10 有夠讚

Jessica

商務旅客
喜歡:員工素質和設施服務
I love this hotel
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Vanessa

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
於 2024 年 1 月住了 2 晚

6/10 一般般

HIROSHI

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
The room I stayed was shabby. Smell like an old room. Some stains in a char, curtains, walls. Room light shade was half broken. I could hear my neighbors TV sounds...etc But cost-wise, this is good deal (around $80 for me per night). So, if you are looking for a reasonable room and you are happy if you have a bed, this is the place you should try. If you'd like a fancy room, you should avoid this place. Beds are okay.
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Rene

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Jarrod

於 2024 年 1 月住了 2 晚

2/10 很糟糕

venus

於 2023 年 12 月住了 3 晚

10/10 有夠讚

Patricia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect!
Service was great. Room was nice and the hotel was right next door to several excellent places to eat. Perfect!
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Kira

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was in dirty and in terrible shape. Stains on the carpet, sink broken, curtains ripped, smelled bad and the toilet wasn’t stable and was leaking.
於 2023 年 12 月住了 1 晚

2/10 很糟糕

David

於 2023 年 12 月住了 3 晚

8/10 不錯哦

Brian

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚

2/10 很糟糕

Sheila

不喜歡:整潔度和住宿環境和硬體
No hot tub as advertised. Window won't close. You can't listen to the tv with the broken heater on. It's the tv or the heater. I had to sleep with my coat on. The room is dirty. Dirt in endstand drawer, Stains on carpet. Suposed to be a disabled room. I have a broken back this room was on the second floor all the way at the end of the hall the bathtub was to high to get into the shower. Definately one of the worst properties I've ever stayed
於 2023 年 12 月住了 1 晚

6/10 一般般

Jean

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2023 年 11 月住了 3 晚

6/10 一般般

Patricia

喜歡:員工素質
不喜歡:住宿環境和硬體
Hotel is in need of remodeling and cleaning.
於 2023 年 12 月住了 2 晚

4/10 不太好

Darrell

商務旅客
不喜歡:整潔度和住宿環境和硬體
This room was run down. Missing outlet covers. Ripped worn out furniture. Noisy bathroom fan. Shower would not stop dripping.
於 2023 年 11 月住了 1 晚

4/10 不太好

Mark

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Glenda

於 2023 年 11 月住了 1 晚

2/10 很糟糕

Nico

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

6/10 一般般

Danielle

於 2023 年 11 月住了 1 晚

4/10 不太好

Karann

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Hotel should not be open
First night the room was terrible! Downstairs Door jam not connected cold air came into room, curtains torn, heater controls very dirty, bed broken down not comfortable. Next morning went downstairs front desk moved us to better room! Thank you to person who gave us a new room😀 2nd room bed comfortable, cleaner. found out hotel was doing renevations. Hotel should not be open! Would not go there again!
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Belinda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

4/10 不太好

Renee

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Will never stay again
於 2023 年 10 月住了 1 晚

10/10 有夠讚

jensen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Pawan

喜歡:員工素質和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Kristein

於 2023 年 10 月住了 1 晚

6/10 一般般

George

家庭旅遊
Very old hotel. Smells old.
於 2023 年 10 月住了 2 晚

6/10 一般般

John

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
We had spider webs in the corners of ceiling. Hole and burn in the carpet and broken microwave. I have pictures
於 2023 年 10 月住了 1 晚

4/10 不太好

Jan

不喜歡:整潔度和住宿環境和硬體
Cheap motel
Took awhile to get chrcked in because of a shift change right at check in time. Request of a security deposit that was over $200. Room was in shabby condition with stained rugs, worn furniture, stain on the ceiling, dirty end table. Bed was comfortable at least.
於 2023 年 10 月住了 1 晚

4/10 不太好

Ronda

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No staff at desk when trying to check in two times. First time no notice as to where staff was or when they would be back, waited 10 minutes and left. Second time, no staff present but there was a notice that they were out on property but not when to expect them back.
於 2023 年 10 月住了 1 晚

6/10 一般般

Gustavo

商務旅客
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
Cuesta más de lo que ofrece
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Selma

情侶出遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The clerk was great. Refunded immediately after we went to and quickly left an uninhabitable room. My 88 year old father opened the door and turned to me and said it's not made up. I looked straight through open door. Asked my Dad's companion to stay in car. I went in room. The bed had a mattress pad halfway on the bed. Bed linens were tossed on a piece of furniture, as you stepped in, you were assaulted by the smell of URINE. Window was wide open, bathroom and room dirty. I don't know of a living thing that could have occupied that room. My Father was NOT going to be that creature. So we put the two small bags back in the car and went back to office where, as I said was refunded immediately and really showed no concern for that room's condition. We left and found a beautiful place across the freeway that opened a room for us so my Dad could spend a night with his companion for his 88th birthday 🎈🎂 NEVER again will I book for a Rodeway Inn room again. Park bench would be cleaner and safer.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Sean

喜歡:整潔度、設施服務和住宿環境和硬體
It has a famous old school grocery and counter cafe directly next door called Ikedas. On the other side there is a great breakfast cafe serving lunch as well. Very clean and all the amenities of a major hotel. Safe, ironing board and iron, microwave, coffee and tea maker,etc... Front desk lady could be a bit more personable but hey, that's life. Good value.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Emerson

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast is good here
於 2023 年 9 月住了 2 晚

4/10 不太好

Geoffrey

不喜歡:住宿環境和硬體
The room needs a complete renovation. -
於 2023 年 9 月住了 1 晚

6/10 一般般

Duane

喜歡:員工素質和客房舒適度
不喜歡:住宿環境和硬體
Definitely an older property. Elevator was very dirty, and the operating permit expired three and a half years ago! Breakfast was fine with many food options.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Ron

喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The room was about 85 degrees when I checked in at abot 10:30pm. I turned on the a/c on then showered. The hand held shower head leaked in every direction. I came out to brush my teeth and the faucet felt like it would come off in my hand. I then turned on the tv and found that there was no signal. I decided to go to bed, then realized that the bed was still about 85 degrees. Knowing that after no one would answer the desk phone that nothing would be done, I spent until about 3am between covering myself (a/c) & uncovering myself (bed heat). When I told the desk clerk that I would'nt be back because of it, she replied "Don't tell me."
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Kenneth

家庭旅遊
喜歡:員工素質
when arrived , we found that the pool had been closed, family had been looking forward to it, so manager allowed us to cancel and offered some options . really appreciated and will look at returning to this establishment next time through. very good service
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Holly

於 2023 年 9 月住了 1 晚