1. We booked a single-bed room, but were told at check-in that they only had two beds. After promising a replacement, we called the next day, then to be informed that it could not be replaced.
2. We stayed 4 nights. There were loud music playing outside after midnight till morning for hours every night. None of us slept well.
3. Room cleaning needs appointment one day before (this is what we were told), which was already very strange. So we just asked for some new towels. But when I came back to the hotel that night to use the new towel, one of them had a huge black dirt (looks like someone’s hand print).
4. The bathtub drain is a little clogged up. The air conditioner in the bathroom is dripping.