豪華客房, 2 張標準雙人床 | 書桌、遮光布/窗簾、熨斗/熨衣板、免費無線上網
查看供應情況

俄亥俄大學旅館及會議中心的評分

3.5 out of 5
俄亥俄大學旅館及會議中心
331 Richland Ave, Athens, OH

評論

9.2

太棒了

10 分，有夠讚；1003 則評論中有 661 則" "
8 分，不錯哦；1003 則評論中有 231 則" "
6 分，一般般；1003 則評論中有 77 則" "
4 分，不太好；1003 則評論中有 26 則" "
2 分，很糟糕；1003 則評論中有 8 則" "

9.2/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Linda

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful room very quiet and restful. Free breakfast would have been nice and the coffee was horrible
於 2024 年 4 月住了 1 晚
Reservations team 於 2024年5月1日回覆
We sincerely appreciate your valuable feedback, as it plays a crucial role in our continuous effort to assess the performance of our staff and the quality of our services. Your input will be promptly shared with our property's management team, as we are committed to making necessary improvements for the future. Thank you for helping us enhance our service.

6/10 一般般

Lenaya

家庭旅遊
It’s under renovation. Hoping it gets a lot better soon!
於 2024 年 4 月住了 2 晚
Reservations Team 於 2024年4月30日回覆
Thank you for your feedback. Renovations are almost complete and we can't wait for you to see the finished product!

10/10 有夠讚

Nasreen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Reservations Team 於 2024年4月29日回覆
Thank you for your feedback!

10/10 有夠讚

Nick

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
5 Star stay
於 2024 年 4 月住了 1 晚
Reservations Team 於 2024年4月23日回覆
Thank you for your glowing review! We're delighted to hear you enjoyed your stay with us. Looking forward to welcoming you back soon!

8/10 不錯哦

Heather

喜歡：員工素質
不喜歡：整潔度
Everything was ok. Appeared clean on the surface but if you looked closely, our room wasn’t very clean. Crumbs and trash around the edges, hairs in the bathroom, just clean enough to not complain. The worst was when I ordered a cold brew coffee at the little “Starbucks” area by the bar and my normal $5 drink was $8!!! Insane. And before handing it to me, she kindly cleaned my drink lid with a gross, wet, dirty rag. Yuck. I ended up not even drinking it because who knows what else was cleaned with that rag.
於 2024 年 4 月住了 1 晚
Reservations Team 於 2024年4月21日回覆
We sincerely appreciate your valuable feedback, as it plays a crucial role in our continuous effort to assess the performance of our staff and the quality of our services. We regret that we fell short of meeting your expectations on this occasion. Your input will be promptly shared with our property's management team, as we are committed to making necessary improvements for the future. Thank you for helping us enhance our service.

10/10 有夠讚

Lori

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient location for my visit to the OU campus for an event. Smooth, easy check-in. Friendly staff & nice dining option on site.
於 2024 年 4 月住了 1 晚
Reservations Team 於 2024年4月12日回覆
Thank you for your feedback and kind words. Glad to hear you enjoyed your visit!

6/10 一般般

Jeanine

家庭旅遊
It’s an awkward setup. Trying to get from your room to the restaurant is a challenge.
於 2024 年 3 月住了 1 晚
Reservations team 於 2024年4月7日回覆
Thank you for taking the time to provide your feedback.

8/10 不錯哦

Michael，new orleans

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and helpful
於 2024 年 4 月住了 2 晚
Reservations Team 於 2024年4月4日回覆
Thank you for your feedback!

8/10 不錯哦

Michelle

於 2024 年 4 月住了 1 晚
Reservations Team 於 2024年4月22日回覆
Thank you for your feedback!

10/10 有夠讚

Scott

於 2024 年 3 月住了 1 晚
Reservations Team 於 2024年4月21日回覆
Thank you for your feedback!

10/10 有夠讚

todd

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to campus. Doing renovation which is welcomed. Nice to see the improvements
於 2024 年 3 月住了 1 晚
Reservations team 於 2024年4月1日回覆
Thank you for your feedback!

8/10 不錯哦

Rosemary

Rooms not soundproof at all
於 2024 年 3 月住了 1 晚
Reservations Team 於 2024年3月29日回覆
Thank you for providing us your feedback.

10/10 有夠讚

Andrea

喜歡：整潔度、員工素質和住宿環境和硬體
Love OU inn
於 2024 年 3 月住了 1 晚
Reservations Team 於 2024年3月29日回覆
Thank you for your feedback!

10/10 有夠讚

Heather

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Reservations Team 於 2024年3月30日回覆
Thank you for your feedback!

10/10 有夠讚

Linda

於 2024 年 3 月住了 1 晚
OU Inn & Conference Center 於 2024年4月19日回覆
We're glad to hear you enjoyed your stay, and we hope to see you again soon!

10/10 有夠讚

Chad

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay with no complaints!
於 2024 年 1 月住了 1 晚
OU Inn & Conference Center 於 2024年3月25日回覆
Glad to hear you enjoyed your stay, and we hope to see you again soon!

10/10 有夠讚

Stacey

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property close to the college.
於 2024 年 3 月住了 1 晚
Reservations Team 於 2024年3月28日回覆
Thank you for your feedback!

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Both times I’ve stayed there, the staff are friendly and helpful!
於 2024 年 3 月住了 1 晚
Reservations Team 於 2024年3月25日回覆
Thank you for your feedback!

10/10 有夠讚

Steve

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay, as always
於 2024 年 3 月住了 1 晚
Reservations team 於 2024年3月21日回覆
Thank you for your feedback!

10/10 有夠讚

Wanda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love all the renovations
於 2024 年 3 月住了 1 晚
Reservations Team 於 2024年3月9日回覆
Thank you for the feedback!

10/10 有夠讚

Kimberly

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
N/A
於 2024 年 3 月住了 1 晚
Reservations Team 於 2024年3月9日回覆
Thank you for the feedback!

10/10 有夠讚

Bonnie

Everything convenient
於 2024 年 3 月住了 1 晚
Reservations Team 於 2024年3月9日回覆
Thank you for the feedback!

6/10 一般般

John

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
We were placed in a room that had, according to the check in clerk, that was just remodeled. The bathroom sink would not drain. A maintenance man came but could not fix it and the hotel had us moved to another room which according to the manager, was just renovated and we wentre the first occupants. The bathroom sink drain was not installed properly and the bathroom sink flooded due to this. We were again given another room which was an upgrade to a suite for our second night stay. All in all it was two moves one on Friday and another on Saturday.
於 2024 年 3 月住了 2 晚
Ty 於 2024年3月8日回覆
Hello John,We're sincerely sorry for the nature of your stay. We appreciate your honesty as it helps us improve and find faults that came up during renovations! We will be sure to address and fix these issues! If you choose to stay with us again, please feel free to speak to one of our management. We would be delighted to personally assist you!

10/10 有夠讚

james

於 2024 年 3 月住了 1 晚
Reservations Team 於 2024年3月25日回覆
Thank you for your feedback!

10/10 有夠讚

Michael

於 2024 年 2 月住了 2 晚
Reservations Team 於 2024年3月20日回覆
Thank you for your feedback!

8/10 不錯哦

Heidi

於 2024 年 2 月住了 1 晚
Reservations Team 於 2024年3月20日回覆
Thank you for your feedback!

4/10 不太好

FANFAN

家庭旅遊
不喜歡：設施服務
The internet was down when I checked in at 4pm. It was still down by 8pm. My kids have homework due that night. Not happy with this situation.
於 2024 年 2 月住了 1 晚
Ty 於 2024年2月27日回覆
Hello,We are sincerely sorry for any inconvenience caused by the outage of our wifi company. The issue has since been resolved, but we do hope that you will choose to stay with us again in the future!

10/10 有夠讚

Rob

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and comfortable accommodations
於 2024 年 2 月住了 1 晚
OU Inn & Conference Center 於 2024年2月23日回覆
We're glad to hear you enjoyed your stay. Hope to see you again soon!

4/10 不太好

Renita

家庭旅遊
喜歡：員工素質
不喜歡：設施服務
Mattress on the sofa sleeper had old urine and blood marks and was falling apart. Fridge was old in the room.
於 2024 年 2 月住了 1 晚
Ty 於 2024年2月27日回覆
Hello Renita,We sincerely apologize for the experience you had with us. We strive to provide our guests with the best experience possible, and this time we have failed you. We appreciate your honesty so that we may improve in areas that require improvement. We do hope to see you again, so that we may make this right!

10/10 有夠讚

Jason

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Reservations Team 於 2024年2月17日回覆
Thank you for your feedback!

8/10 不錯哦

Megan

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The property was nice. Would have liked a continental breakfast.
於 2024 年 2 月住了 2 晚
Reservations Team 於 2024年2月16日回覆
Thank you for your feedback!

10/10 有夠讚

Ronald

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love OU Inn
於 2024 年 2 月住了 2 晚
Reservations Team 於 2024年2月14日回覆
Thank you for your feedback, glad you enjoyed your visit!

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is easily accessible. Room and hotel was super clean!
於 2024 年 2 月住了 2 晚
Reservations Team 於 2024年2月14日回覆
Thank you for your feedback, glad you enjoyed your visit!

8/10 不錯哦

Steven

情侶出遊
喜歡：設施服務和住宿環境和硬體
不喜歡：整潔度
The room was recently renovated but cleanliness was poor. There was opened, half eaten food in the fridge and a previous guest’s shoes left in the room. Otherwise staff was pleasant and the hotel was convenient.
於 2024 年 2 月住了 2 晚
Ty 於 2024年2月27日回覆
Hello Steven,We sincerely apologize for the experience you had with us. We strive to provide our guests with the best experience possible, and this time we have failed you. We appreciate your honesty so that we may improve in areas that require improvement. We do hope to see you again, so that we may make this right!

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Reservations Team 於 2024年2月14日回覆
Thank you for your feedback, glad you enjoyed your visit!

4/10 不太好

Annamaria

商務旅客, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
I would rather share images. The room smelled horrible every time the air ran. The vent was disgusting. If you looked at the room from the door, it was clean. When you started moving around the room it you could easily find overlooked areas. Fingerprints on the vinyl desk chair. Spots in the bathroom by the light switch, mirror and vanity leg. Outside steps rusty and in need of repair.
於 2024 年 2 月住了 1 晚
Ty 於 2024年2月27日回覆
Hello Annamaria,We sincerely apologize for the experience you had with us. We strive to provide our guests with the best experience possible, and this time we have failed you. We appreciate your honesty so that we may improve in areas that require improvement. We do hope to see you again, so that we may make this right!

2/10 很糟糕

Jeffrey

不喜歡：員工素質和住宿環境和硬體
Poorly run establishment with dirty rooms & horribly rude staff.
於 2024 年 2 月住了 1 晚
Ty 於 2024年2月27日回覆
Hello Jeffrey,We sincerely apologize for the poor experience you had with us. We strive to provide our guests with the best experience possible, and this time, we have failed you. If you do choose to stay with us again, please reach out to a member of our management so that we may make this right! Sincerely,OU Inn Management

10/10 有夠讚

Elizabeth

於 2024 年 2 月住了 1 晚
Reservations Team 於 2024年3月20日回覆
Thank you for your feedback!

6/10 一般般

Michael

情侶出遊
喜歡：整潔度和員工素質
Was told we were given a remodeled room in building C. What they should have said was that it is in the process of being remodeled- literally during our stay. When we walked in, the light-switch didn’t turn on any lights. We had to plug in the microwave to use it and learned that the main light switch at the door was turning the power on/off to the microwave which randomly beeped until we unplugged it. The bedding was stiff and scratchy. It felt very cheap. Hotel bedding should be soft and comfortable. The bathroom had no bar soap, no toiletries for the sink or shower, we had to call for some. There was also loud construction (saw or drill) early Sunday morning going on down the other hallway. The entrance was in the back of the building with dumpsters overflowing. $300, what a huge disappointment.
Ty 於 2024年2月6日回覆
Hello Michael,We're sincerely sorry you had such a bad experience with us during your stay. We apologize for the inconveniences you had regarding the newly renovated rooms. We strive to be the very best and give our guests the best service in Athens. We will do better to fix these mistakes. We do hope to see you all again!Sincerely,OU Inn Management

6/10 一般般

Stacie

喜歡：整潔度和員工素質
meh
I had to move furniture to plug the TV in, and no coffee for the coffee maker. They are under major renovations, which I didn’t know when making my reservation, and at 1130pm I had to call the desk to tell them the works music was so loud the floor below. Not worth the $$$, at this time.
於 2024 年 2 月住了 1 晚
Ty 於 2024年2月6日回覆
Hello Stacey,We're sincerely sorry you had such a bad experience with us during your stay. We apologize for the inconveniences you had regarding the newly renovated rooms. We strive to be the very best and give our guests the best service in Athens. We will do better to fix these mistakes. We do hope to see you all again!Sincerely,OU Inn Management

10/10 有夠讚

Laura

於 2024 年 1 月住了 1 晚
OU Inn & Conference Center 於 2024年2月2日回覆
Hi Laura! We're glad you enjoyed your stay, and we look forward to seeing you again.

10/10 有夠讚

Emily

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My husband & I came to town for a College Club Basketball team and stayed at your place..We LOVED IT!
於 2024 年 1 月住了 2 晚
Ty 於 2024年1月26日回覆
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

10/10 有夠讚

Joanna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Ty 於 2024年1月26日回覆
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We stayed here for two while we were moving our son into Ohio University. The hotel was perfect. We felt like we fit right in with other guests and staff members, almost like home. There were always people in the lobby sitting area chatting and laughing. We had an amazing dinner at the pub, and breakfast at the restaurant, both which delivered on great service. The hotel is definitely old, but clean and charming. Our room was comfortable, and we slept well. I would recommend having king size pillows instead of standard size ones for the king size bed we slept in. They weren’t quite big enough. We will definitely stay here again while visiting our son.
於 2024 年 1 月住了 2 晚
Ty 於 2024年1月26日回覆
Hello,Thank you for taking the time to give us such a wonderful review and giving us such helpful insight to improve! We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

10/10 有夠讚

Antonique

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect for folks in love with Athens. Rooms are OU inspired and lovely.
於 2024 年 1 月住了 1 晚
Ty 於 2024年1月26日回覆
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

6/10 一般般

Whitney

家庭旅遊
不喜歡：設施服務
於 2024 年 1 月住了 1 晚
Ty 於 2024年1月26日回覆
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

10/10 有夠讚

Gretchen

於 2024 年 1 月住了 1 晚
Ty 於 2024年1月26日回覆
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

10/10 有夠讚

Eric

於 2024 年 1 月住了 1 晚
Ty 於 2024年1月26日回覆
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

8/10 不錯哦

Bobbie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Ty 於 2024年1月26日回覆
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

8/10 不錯哦

Pam

Convienient and comfortable
Ty 於 2024年1月26日回覆
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!