住宿設施服務

阿斯托里亞哥倫比亞河水岸貝斯特韋斯特飯店的評分

2.5 out of 5

評論

9.0

太棒了

10 分,有夠讚;1001 則評論中有 591 則" "
8 分,不錯哦;1001 則評論中有 303 則" "
6 分,一般般;1001 則評論中有 74 則" "
4 分,不太好;1001 則評論中有 18 則" "
2 分,很糟糕;1001 則評論中有 15 則" "

9.2/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.6/10

環保程度

評論

6/10 一般般

Kathy

家庭旅遊
喜歡:整潔度和員工素質
The property was fine. The room was clean, but the sink didn't drain well. Needs to be snaked or something. Room 200.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Deborah

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Mandy was terrific! Planning on coming again soon, loved 24 hour pool and river view
於 2024 年 4 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年4月29日回覆
Thank you, Deborah, for the excellent rating and shoutout for Mandy's wonderful service. We are delighted you will return to enjoy another visit to the Best Western Columbia River Waterfront Hotel Astoria.

10/10 有夠讚

Robert

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The river walk was great. Clean and quiet
於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月19日回覆
We are delighted you enjoyed the convenient location of our Best Western Columbia River Waterfront Hotel in Astoria, Robert. The scenic stroll to downtown is easy and enjoyable. We hope you will return to visit us and have another pleasant experience.

10/10 有夠讚

Arnet L.

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Everyone is friendly great customer services clean property & good breakfast
於 2024 年 4 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年4月18日回覆
Thank you for sharing your wonderful review of the Best Western Columbia River Waterfront Hotel Astoria, Arnet. It was a pleasure to provide you with a great experience, and we hope you will return to visit us again for another pleasant visit.

6/10 一般般

Dylan

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務
The workout room had like 3lb 5pb and 8lb dbs and a medicine ball and thats it (one treadmill and bike) I think calling that a workout room is quite the stretch. Nice front desk employees and super soft bed tho!
於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月16日回覆
Dylan, We are glad you enjoyed the friendly service of our front desk team and the comfort of our beds. We apologize for the limited equipment in the exercise area and plan to upgrade it. We appreciate your feedback.

10/10 有夠讚

LAKSHMINARAYANAN,Seattle

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were clean, spacious and family friendly. Recommend providing dark window shade instead light for privacy.
於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月15日回覆
Lakshminarayanan, Thank you for taking the time to rate your recent visit to our Best Western Columbia River Waterfront Hotel Astoria. We will check that the room you were in is equipped with the black-out drapes other rooms have. We hope you will return to enjoy another visit to our property again.

8/10 不錯哦

Brian

親子旅遊
喜歡:員工素質
不喜歡:設施服務
The rooms were ok not bad for the price
於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月8日回覆
Brian, We are glad you enjoyed the clean and comfortable rooms at our hotel in Astoria. We hope you will return to visit us again.

10/10 有夠讚

Franziska

於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月28日回覆
Thank you for sharing an excellent rating for your recent stay at the Best Western Columbia River Waterfront Hotel, Astoria, Franziska. We look forward to welcoming you to another wonderful experience.

10/10 有夠讚

Tina

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Conveniently located to explore the Oregon Coast line and Columbia River. Staff was friendly and the rooms were tidy.
於 2024 年 4 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年4月8日回覆
Tina, We are so glad you enjoyed our hotel's beautiful location and clean, comfortable rooms. We look forward to seeing you return to the Best Western Columbia River Waterfront Hotel Astoria.

10/10 有夠讚

Maria

Very clean
於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月6日回覆
Thank you for your excellent rating, Maria! We are delighted you enjoyed our cleaning team's efforts to provide comfortable lodging at the Best Western Columbia River Waterfront Hotel Astoria. We hope to share our hospitality with you again soon.

10/10 有夠讚

robi

寵物同遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The people were so nice!! Dog friendly! I would stay there again! Pool area clean but maybe little to much chlorine burn eyes
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月3日回覆
Robi, We would love to host another great stay for you at the Best Western Columbia River Waterfront Hotel Astoria. Thank you for your lovely review. Our engineering team will check the pool's chlorine levels immediately to ensure they are in line with health department guidelines.

8/10 不錯哦

Roy

於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月22日回覆
Roy, We are glad you enjoyed a great stay at our hotel in Astoria. Thank you for taking a moment to rate your experience, and we hope you will visit us again.

8/10 不錯哦

Vijaykumar

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Location is good.
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年4月2日回覆
We are glad you enjoyed the great location of our hotel, Vjaykumar. We hope you will return to visit us again in Astoria.

10/10 有夠讚

Maryann

喜歡:整潔度、員工素質和住宿環境和硬體
I am very pleased how welcoming the receptionist is. Thank you for the smooth process of checking in.
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月30日回覆
Maryann, We are glad your check-in was seamless at our Best Western Columbia River Waterfront Hotel, Astoria, and your welcome was warm and inviting. We hope you will visit us again when you return to the Coast of Oregon. Thank you for taking a moment to review your experience at our hotel.

6/10 一般般

Paula

情侶出遊
喜歡:整潔度、員工素質和設施服務
The room was fine, your basic room. It was big with a nice sitting area. The bed was hard, at least for us. The view of the river was good, but the sea lions were loud most of the night! Breakfast was mediocre- the eggs and biscuit gravy were warm at best. For the price though, I would say it’s a decent choice.
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年3月27日回覆
Paula, We are delighted you enjoyed a pleasant experience at our hotel in Astoria. We know the sealions' talk is not enjoyable for everyone, and we have earplugs and can provide white noise machines if necessary. We hope you will return to stay again and would be glad to place you on the opposite side of the hotel.

8/10 不錯哦

Ju yeong

喜歡:整潔度和員工素質
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月27日回覆
Thank you, Ju Yeong, for sharing your feedback with us. We are eager to host a better experience with you and hope you will return to enjoy another visit to our hotel in Astoria.

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
Great location and amenities. Nice breakfast options too.
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年3月27日回覆
Lisa, Thank you for a stellar rating and review. We are thrilled you enjoyed your recent visit to the Best Western Columbia River Waterfront Hotel Astoria, and we hope you will return to visit us again.

10/10 有夠讚

Stephani

喜歡:整潔度、員工素質和住宿環境和硬體
Nice pool and hot tub, overall a nice stay but the beds were a little hard.
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年3月25日回覆
Thank you, Stephani, for the excellent rating. We are glad you enjoyed a lovely stay at the Best Western Columbia River Waterfront Hotel Astoria. Our 24-hour pool and hot tub delighted our guests, and we hope you will return to visit us again.

10/10 有夠讚

Sara

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月25日回覆
Thank you for taking a moment to rate your visit to the Best Western Columbia River Waterfront Hotel Astoria, Sara. We are grateful you let us know you enjoyed a fantastic experience, and we hope to host another stay for you soon.

10/10 有夠讚

Tanna

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月25日回覆
Tanna, Thank you for sharing an excellent rating for the Best Western Columbia River Waterfront Hotel Astoria. We are proud to provide the best experience possible to our guests and hope you will enjoy a return visit soon.

10/10 有夠讚

David,North Vancouver

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location courteous staff quiet spot = great hotel. We will be back!
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月21日回覆
David, We are looking forward to sharing our hospitality with you again! Thank you for an outstanding review and rating for the Best Western Columbia River Waterfront Hotel Astoria.

8/10 不錯哦

Merry

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room I booked through Expedia was apparently their base room which meant I ended up next to the elevator. I asked for a different room - I felt I paid a decent amount for the room as compared to what I could have paid directly to the hotel….I was over charged! They upgraded me for a fee….a little disappointed in Expedia’s price charged - $232 AUD which is about $155 US - they were charging $120 US for this room and that is about $177 AUD. I don’t like being ripped off, which is what appears to have happened!!!
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月14日回覆
Merry, We are sorry you felt you did not receive the best experience at our hotel based on the price paid. Rates are based on the style of the room and availability on a given date. Expedia and other partner sites have detailed descriptions of our guest rooms and their pricing. When you arrived at our location, we were glad you recognized the advantage of having a room facing the beautiful Columbia River. Some visitors are disturbed by the sea lions and prefer the opposite side of the hotel. We are happy to try to accommodate any requested changes if possible. We hope you enjoy safe travels in the future.

10/10 有夠讚

Michele

喜歡:整潔度、員工素質和住宿環境和硬體
Really nice place
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月13日回覆
Michele, It was a joy for our team to host you at the Best Western Columbia River Waterfront Hotel Astoria and to provide you with an excellent experience. Thank you for your kind comment and superior score. We hope to welcome you again soon.

10/10 有夠讚

Joseph

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great quiet and clean hotel.
於 2024 年 2 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月7日回覆
Thank you, Joseph, for sharing a wonderful rating and kind review for the Best Western Columbia River Waterfront Hotel Astoria. We hope all guests have the same awesome experience at our hotel as you did.

10/10 有夠讚

Jeff

情侶出遊
喜歡:整潔度和設施服務
It was perfect for what we wanted - clean, comfortable, excellent river view !
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月6日回覆
Thank you, Jeff, for an excellent rating. We are glad you were delighted with the serene view of the river from your room, and we hope you will return to visit us again at the Best Western Columbia River Waterfront Hotel Astoria.

10/10 有夠讚

Steve

於 2024 年 2 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月21日回覆
Thank you, Steve, for the fantastic review you shared with other visitors to the Best Western Columbia River Waterfront Hotel Astoria. We hope you will allow us another opportunity to welcome you.

10/10 有夠讚

Mark

喜歡:整潔度、員工素質和住宿環境和硬體
Very accommodating of dogs.
於 2024 年 2 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年2月27日回覆
Mark, We are delighted you enjoy our pet-friendly posture. Thank you for the excellent rating and review of the service and accommodations you experienced at the Best Western Columbia River Waterfront Hotel Astoria. We look forward to hosting you and your furry companion again.

10/10 有夠讚

Rob

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice property and comfortable.
於 2024 年 2 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年2月22日回覆
Rob, We are delighted you enjoyed an excellent experience at our Best Western Columbia River Waterfront Hotel Astoria. Thank you for sharing a wonderful review with other visitors.

10/10 有夠讚

Danial,Tigard

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cool that they provide ear plugs since the seals are talking all night
於 2024 年 2 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年2月20日回覆
Thank you for your excellent rating, Daniel. We know not all guests enjoy the sea lions' lullaby and we hope the earplugs help reduce their songs at night. We hope to see you again soon.

6/10 一般般

Kristen

於 2024 年 2 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月21日回覆
Kristen, I apologize that your recent visit was not all you had hoped it to be. We hope you will reach out to us and give us additional feedback on improving another stay for you.

6/10 一般般

Alejandro

喜歡:整潔度
於 2024 年 2 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年2月13日回覆
Alejandro, We appreciate your feedback. We aim to provide the best possible experience for our guests and hope you will reach out to our team so we can learn what needs to be done differently to make that happen for you.

10/10 有夠讚

Doris B

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The clerk was very helpful and patient in confirming our reservation. Expedia did not list a confirmation number; consequently our reservation did not show up on the hotels computer. We are very grateful for this clerk who went above and beyond to assist us.
於 2024 年 2 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年2月12日回覆
Thank you for your kind review, Doris. We appreciate your patience as we worked to resolve the reservation issue. It seldom happens that a third-party stay gets "lost" in the metaverse, but it can happen. We recommend all guests double-check reservations with the site and hotel.

10/10 有夠讚

Inga

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Lovely accommodations in a walkable location close to coffee, groceries, river walk. Will be back.
於 2024 年 2 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年2月11日回覆
Inga, We look forward to sharing the hospitality of the Best Western Columbia River Waterfront Hotel Astoria with you again. Thank you for an outstanding review.

10/10 有夠讚

Karen

喜歡:整潔度、員工素質和住宿環境和硬體
The staff was so courteous. Front desk, breakfast room, and housekeeping. We stayed 3 nights with our little dogs and plan to come back. You guys were awesome!
於 2024 年 2 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年2月8日回覆
Wow! Thank you for the awesome review! We are delighted you and your family enjoyed a wonderful experience at the Best Western Columbia River Waterfront Hotel Astoria, Karen. We hope you will visit us again when you return to the Oregon Coast.

8/10 不錯哦

John

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年1月31日回覆
Thank you for taking the time to rate your recent stay at our hotel in Astoria, John. We are eager to make another stay for you even better and hope you will visit us again.

8/10 不錯哦

Brittany

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Family friendly
Staff were kind, room was basic but had plenty of room for my family. Would definitely stay here again for a family friendly budget trip. Hotel is right near the water and we could hear the seals at night but not enough to keep us awake.
於 2024 年 1 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年1月26日回覆
Thank you, Brittany, for sharing a positive review for the Best Western Columbia River Waterfront Hotel Astoria. Many of our guests enjoy the song of the sea lions. We are delighted you will return for another family-friendly stay.

10/10 有夠讚

Jeff

於 2024 年 1 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年1月24日回覆
Thank you for your excellent rating, Jeff. Our only goal is to provide a wonderful experience for each Best Western Columbia River Waterfront Hotel Astoria guest. We look forward to delivering another 10-star stay for you in the future.

10/10 有夠讚

Morgan

喜歡:員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年1月21日回覆
Thank you for sharing an excellent rating, Morgan. The Best Western Columbia River Waterfront Hotel Astoria staff will be looking forward to hosting another fantastic stay for you on the Oregon Coast.

10/10 有夠讚

Terry

於 2024 年 1 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年1月15日回覆
Terry, We are delighted you enjoyed your recent visit to the Best Western Columbia River Waterfront Hotel Astoria. Our team members hope to provide the best possible accommodations and pleasant service to all our guests. We look forward to sharing our hospitality with you again.

10/10 有夠讚

Therese

於 2024 年 1 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年1月12日回覆
Thank you for sharing an excellent rating for the Best Western Columbia River Waterfront Hotel, Astoria, Theresa! We are delighted you enjoyed an awesome experience and hope to share our hospitality with you again.

8/10 不錯哦

Javier

家庭旅遊
喜歡:整潔度和設施服務
We liked the surroundings. Also, a quiet location
於 2023 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年1月12日回覆
Javier, Thank you for your wonderful review. We are glad you enjoyed the surrounding area of our Best Western Columbia River Waterfront Hotel in Astoria. We are eager to host another peaceful experience for you in the future.

10/10 有夠讚

Mommy

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice hotel to stay at by the water
於 2023 年 12 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年1月5日回覆
Thank you for the excellent rating, Mommy! We are delighted you had a wonderful experience at the Best Western Columbia River Waterfront Astoria.

8/10 不錯哦

Renee

Enjoyed my getaway.
The desk staff were friendly and helpful. It is a good location. The room was clean and comfortable.
於 2023 年 12 月住了 2 晚
Cyndy-Guest Experience Representative 於 2023年12月31日回覆
Thank you for the positive review, Renee. We are proud to provide our guests with a comfortable experience and would like to host another pleasant visit for you in the future.

10/10 有夠讚

Jerry

於 2023 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年12月31日回覆
Thank you for the excellent rating, Jerry. We are glad you were pleased with your stay at the Best Western Columbia River Waterfront Hotel Astoria, and we hope you will allow us to share our hospitality with you again soon.

10/10 有夠讚

Laurie

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable and Convenient
The hotel was well maintained and staff was friendly. The bed was comfortable and the room was clean. They also take dogs and the pet fee is very reasonable.
於 2023 年 12 月住了 5 晚
Cyndy-Guest Experience Representative 於 2023年12月30日回覆
Thank you, Laurie, for sharing a positive review of the Best Western Columbia River Waterfront Hotel Astoria with fellow travelers. We are delighted you enjoyed a comfortable experience and hope you will enjoy another lovely stay with us soon.

8/10 不錯哦

karen

喜歡:整潔度和設施服務
Friendly staff, nice room
於 2023 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年12月29日回覆
Karen, We are truly glad you were our guest in Astoria. Our staff is eager to provide you with another comfortable experience, and we hope you will join us at this location for an even better stay in the future.

10/10 有夠讚

Christian

喜歡:整潔度、員工素質和設施服務
於 2023 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年12月26日回覆
We were delighted to share our hospitality with you, Christian. Thank you for the excellent rating. We hope the New Year is wonderful, and we look forward to seeing you again at the Best Western Columbia River Waterfront Hotel Astoria.

10/10 有夠讚

Kealin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年12月26日回覆
Thank you for your excellent rating for the Best Western Columbia River Waterfront Hotel Astoria, Kealin. It was a joy to host your holiday travel, and we hope you will be our guest again in the New Year.

10/10 有夠讚

Robert

於 2023 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年12月26日回覆
Thank you, Robert, for your perfect score for our service and accommodations at the Best Western Columbia River Waterfront Hotel Astoria. We are eager to host another wonderful experience for you in the future.

8/10 不錯哦

Joshua

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年12月24日回覆
Thank you for sharing a positive rating for our hotel in Astoria, Joshua. We look forward to hosting an even better experience for you on the Oregon Coast again.