Dear RayWe would like to thank you for being our guest. We are thrilled that you enjoyed our newly renovated hotel.Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear KristilynnWe would like to thank you for choosing to stay with us.We are thrilled that Daniel delivered excellent customer service. Also, it thrills us to see you enjoyed breakfast, our newly renovate rooms and our hot tub and fire pit. Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear CindyWe would like to thank you for choosing to stay with us.We are thrilled that our front desk and housekeeping delivered the customer service that you deserved.Again, thank you for being our guest and we look forward to seeing you in the near future.Elbert L Taylor JrGuest Service Manager

Dear ShelbyWe would like to thank you for choosing to stay with us.We are thrilled that you rated us a 5 out of 5. Our team strives to give excellent customer service and with this score we know as a team we succeeded.Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor jrGuest Service Manager

Dear DanielWe would like to thank you for choosing to stay with us.We are thrilled that you rated us a 5 out of 5. Our team strives to give excellent customer service and with this score we as a team know we succeeded.Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear MatthewWe would like to thank you for choosing to stay with us.We are thrilled to see you gave us a 5 out of 5. Our team strives to give excellent customer service and with your rating we know we succeeded. Again, thank you for being our guest and we look forward to seeing you in the near future.Elbert L Taylor JrGuest Service Manager

Dear JamesWe would like to thank you for choosing to stay with us.We sincerely apologize that your room A/C rattles and your pipes from the shower are loud. We will share your information with our Chief Engineer to we can fix these issues.Again. thank you for being our guest and we hope you have a great time while visiting Asheville.Elbert L Taylor JrGuest Service Manager

Dear CaseyWe would like to thank you for choosing to stay with us. We are thrilled to see you are enjoying your stay with us. If our team can be of any assistance, please don't hesitate to ask us for anything you might need. Elbert L Taylor JrGuest Service Manager

Dear MatthewWe would like to thank you for choosing to stay with us.We are thrilled to see you are enjoying you stay. If our team can be of any assistance to you during the remainder of your stay, please don't hesitate to let us know.Again, thank you for being our guest and we hope you enjoy the remainder of your stay with usElbert L Taylor JrGuest Service Manager

Dear PhillipWe would like to thank you for choosing to stay with us.We are thrilled that our team was very helpful and nice. We strive to give excellent customer service.Again. thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear CWe would like to thank you for choosing to stay with us.We are thrilled to see that you rated us a 5 out of 5. Our team strives to give excellent customer service. When we receive a 5 out of 5 this let's our team know we have succeeded, and our guest enjoyed their stay with us.Again. thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Services Manager

Good Afternoon VeronicaWe would like to thank you for choosing to stay with us.We are thrilled to see that you enjoyed your stay with us. Our team strives to give excellent customer service and with you rating us a 5 out of 5 we are delighted that we succeeded. Again thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear NathanWe would like to thank you for choosing to stay with us.We are thrilled that you gave us a 5 out of 5. Our team strife's to give excellent customer service and with this rating we know that we succeeded on your stay.Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear MargieWe would like to thank you for choosing to stay with us.We are thrilled to see that you enjoyed your breakfast and that our team delivered the hospitality that you deserve. We are also thrilled that you felt safe at our location. Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear RudyWe would like to thank you for choosing to stay with us.We are thrilled that you enjoyed our location and our newly renovated facilities. Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear DerekWe would like to thank you for choosing to stay with us. We are thrilled to see that you enjoyed our renovated rooms and our breakfast. Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Good afternoon StephenWe would like to thank you for choosing to stay with us.We are thrilled that you enjoyed your stay with us.Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear AnneWe would like to thank you for choosing to stay with us.We are thrilled to see that you enjoyed our newly renovated rooms.Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear StevenWe would like to thank you for choosing to stay with us.We are thrilled that you enjoyed that we were super pet friendly. Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager

Dear ChrisWe would like to thank you for being our guest.We are thrilled to see that you enjoyed our facilities, our breakfast and that our staff was friendly. Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor JrGuest Services Manager

Dear StephanieI sincerely apologize that you stay didn't meet up to your expectations.On behalf of our staff, we are very sorry that we didn't deliver the hospitality that you once expecting.Please give us another opportunity to provide you with the hospitality that you deserve and please feel free to contact me with any feedback on your recent stay so we can make improvements and give the service that our guest deserves.Again, thank you for being our guest and we look for to seeing you again in the near future.Elbert L Taylor JrGuest Service Manager.

Dear EmilyWe would like to thank you for being our guest. We are thrilled to see that you enjoyed our pool and hot tub.Again, thank you for being our guest and we look forward to seeing you in the near future.Elbert L Taylor Jr Guest Service Manager

Dear FaithWe would like to thank you for choosing to stay with us. We are thrilled to see that you enjoyed our free breakfast.Again thank you for being our guest and we hope to see you again in the near future. Elbert L Taylor Jr- Guest Services Manager

Dear RichardWe would like to thank you for choosing to stay with us. We are thrilled to see that you enjoyed your stay with us.Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor Jr- Guest Service Manager.

Dear RalphWe would like to thank you for choosing to stay with us and being our guest.We are thrilled that you enjoyed our location, our room's and our lobby. This means a lot to our staff.Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert L Taylor Jr -Guest Service Manager

Dear Gina I would like to take this time to thank you for your feedback on your recent stay with us. We are thrilled to see that you enjoyed our facilities. We would like to thank you for being our guest and we hope to see you again soon. Elbert (Buddy) L Taylor JrGuest Service Manager

Dear Marilyn We would like to thank you for your feedback on your recent stay with us. We are thrilled that our staff and our facilities meet your expectations. We thank you for being our guest and we look forward to seeing you again in the near future.Elbert (Buddy) L Taylor JrGuest Services Manager

Dear Maureen We would like to thank you for your feedback on your recent stay with us. We are very proud of our team and are very happy that they delivered the hospitality you deserve.Again, thank you for being our guest and we look forward to seeing you again very soon.Elbert (Buddy) L Taylor JrGuest Servicews Manager

Dear Courtney We are thrilled to see that your daughters enjoyed our pool and hot tub. Thank you for your kind words about our property.Again thank you for being our guest and we look forward to seeing you again in the near future.Elbert ( Buddy) L Taylor JrGuest Services Manager

We would like to thank you for your response. We are delighted that you enjoyed our hotel and that our staff was friendly and very helpful. Again, thank you for being our guest and we look forward to seeing you again in the near future.Elbert (Buddy) L Taylor JrGuest Services Manager

Dear ElizabethI sincerely apologize that our mattress didn't meet up to your expectations. I will be sharing your comments and concerns with our team. Again thank you for being our guest and we look forward to seeing you again in the near future.Elbert ( Buddy ) L Taylor Jr

Thank you for sharing your recent experience with us. We're thrilled to hear that you enjoyed the amenities and service during your stay, including our pool, hot tub, breakfast bar, dining area, and our exceptional staff.We're truly sorry to learn about the odor issue you encountered in your room. Your comfort and satisfaction are of utmost importance to us, and we apologize for any inconvenience this may have caused. Please rest assured that we have taken immediate steps to address this concern, and our newly renovated rooms now provide a fresh and inviting atmosphere for all our guests to enjoy.We also appreciate your feedback regarding the sink design. We understand the importance of functionality and aesthetics in our accommodations, and we will certainly take your comments into consideration as we strive to continually enhance our guest experience.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon for an even more enjoyable stay in our fully refreshed accommodations.

Thank you for choosing to stay with us and for sharing your feedback! We're thrilled to hear that you found our location fantastic and that you had a comfortable night's sleep on our incredible beds.We appreciate your comments regarding the breakfast area and the minor touch-ups needed. Please know that we are continuously striving to improve, and your feedback helps us to focus our efforts. We're excited to share that our recent renovation includes enhancements to our facilities, ensuring an even more enjoyable experience for our guests. We can't wait to welcome you back for another fantastic stay, complete with our refreshed accommodations and the same exceptional service.

Thank you so much for choosing to stay with us and for awarding us a perfect rating! We are thrilled to hear that you had a wonderful experience during your recent visit to our hotel.We are especially excited to share that our renovation is now complete, and we're delighted that you had the opportunity to enjoy our newly refreshed accommodations. Our team has worked tirelessly to create a space that combines modern comfort with exceptional amenities, and we're thrilled that you found your stay to be enjoyable.We can't wait to welcome you back soon for another fantastic stay in our fully renovated rooms. Until then, please don't hesitate to reach out if there's anything we can do to make your next visit even more memorable.

Thank you for taking the time to share your feedback with us. We understand the importance of providing a satisfying breakfast experience for our guests, and we're constantly looking for ways to improve. We want to assure you that your comments have been noted and will be taken into consideration as we continue to refine our offerings.Additionally, we're excited to announce that our renovation is now complete, and we invite you to experience our newly refreshed hotel during your next stay. We're confident that you'll love the updated amenities and modern comforts that our renovated rooms provide.Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another enjoyable stay.

Thank you so much for choosing our hotel for your girls' getaway and for sharing your wonderful feedback! We're thrilled to hear that you had a fantastic experience and that our desk staff provided you with helpful and welcoming service.We're delighted that you enjoyed our tasty breakfast offerings on both mornings of your stay. Providing delicious and satisfying meals for our guests is always a priority, and we're glad to hear that we hit the mark during your visit.We're also excited to share that our recent renovation is now complete, and we invite you to experience our newly refreshed accommodations during your next stay. With updated amenities and modern comforts, we're sure you'll love the enhancements we've made to our hotel.We hope your getaway was filled with fun and memorable moments, and we look forward to welcoming you back for another enjoyable stay in the future. Don't hesitate to reach out if there's anything we can do to make your next visit even more special.

Thank you for your glowing review and for choosing to stay with us! We're thrilled to hear that you found our hotel very clean and our staff friendly. Your kind words mean a lot to us, and we're delighted to know that you'll be staying with us again.We're excited to share that our recent renovation is now complete, ensuring that our accommodations are even more comfortable and inviting for your next visit. We truly appreciate your feedback and will definitely share your comments with our staff, who work hard to provide exceptional service to our guests.We can't wait to welcome you back for another fantastic stay in our newly refreshed hotel!

Thank you for your fantastic review! We're thrilled to hear that you loved our pool and hot tub during your stay. Providing our guests with a relaxing and enjoyable experience is always our top priority.We're also excited to share that our recent renovation is now complete, offering even more comfort and modern amenities for you to enjoy during your next visit. We can't wait to welcome you back for another wonderful stay in our newly refreshed hotel!

Thank you for taking the time to leave us a perfect rating! We're delighted to hear that our hotel's proximity to the Biltmore Estates added value to your stay. We're also excited to share that our recent renovation is now complete, ensuring that our accommodations offer both convenience and comfort for all our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in our newly refreshed hotel soon!

Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be a good value for the price. We're continually striving to improve our offerings and provide the best possible experience for our guests. With our recent renovation now complete, we're confident that our updated accommodations will exceed your expectations during your next visit.We appreciate your patronage and look forward to welcoming you back for an even better stay in the future.

Thank you for your perfect rating and for choosing to stay with us! We're thrilled to hear that you had a very enjoyable experience and that you plan to stay with us again in the future.We can't wait to welcome you back for another fantastic stay. With our recent renovation now complete, we're confident that your next visit will be even more enjoyable in our refreshed accommodations.

Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us.We're excited to share that our recent renovation is now complete, ensuring that our accommodations offer even more comfort and modern amenities for our guests to enjoy. We can't wait to welcome you back for another fantastic stay in our newly refreshed hotel!

Thank you for sharing your experience with us. We're pleased to hear that your stay was very good overall.Regarding the 25 charge you noticed on your debit card statement, we want to clarify that this is not an additional fee but rather a pre-authorization hold. It's a standard practice in the hospitality industry to authorize a certain amount on guests' cards upon check-in to cover any incidental expenses. This amount is typically returned to the card after checkout, provided there are no additional charges.Additionally, we're excited to share that our recent renovation is now complete, offering refreshed accommodations for our guests to enjoy during their stay. We hope you'll have the opportunity to experience the enhancements we've made firsthand during your next visit.We appreciate your understanding and look forward to welcoming you back for another great stay in the future.

Thank you for taking the time to leave us a perfect rating! We're thrilled to hear that you found our hotel to be neat and quiet, providing the perfect atmosphere for a relaxing weekend getaway.We're also excited to share that our recent renovation is now complete, offering refreshed accommodations for our guests to enjoy during their stay. We hope to have the pleasure of welcoming you back for another enjoyable weekend in our newly refreshed hotel soon!

Thank you so much for your perfect rating and for sharing your fantastic experience with us! We're thrilled to hear that you found our hotel to be a great place to find peace and quiet for a few days.We're delighted that you enjoyed our helpful, professional, and friendly staff, as well as our delicious free breakfast. It's wonderful to hear that you found our whirlpool, heated indoor pool, and outdoor fireplace to be enjoyable and relaxing amenities during your stay.We appreciate your feedback regarding the luggage carts, and we apologize for any inconvenience they may have caused. We're constantly working to improve our facilities, and your comments will certainly be taken into consideration as we strive to enhance the guest experience.We're excited to share that our recent renovation is now complete, offering refreshed accommodations for our guests to enjoy during their stay. We can't wait to welcome you back for another wonderful stay in our newly refreshed hotel!

Thank you for your wonderful review! We're thrilled to hear that you found our staff to be helpful, our facilities clean, and that you enjoyed our indoor pool during your stay.We're excited to share that our recent renovation is now complete, further enhancing the comfort and quality of our facilities for our guests. We can't wait to welcome you back for another enjoyable stay in our newly refreshed hotel!

Thank you for your perfect rating and for choosing to stay with us! We're thrilled to hear that you found your room to be clean and comfortable, and that you enjoyed our great breakfast offerings.We're excited to share that our recent renovation is now complete, ensuring that our accommodations offer even more comfort and modern amenities for our guests to enjoy. We can't wait to welcome you back for another fantastic stay in our newly refreshed hotel!

Thank you for your perfect rating! We're delighted to hear that you had a fantastic experience during your stay with us.We're excited to share that our recent renovation is now complete, offering refreshed accommodations for our guests to enjoy during their stay. We hope you'll have the opportunity to experience the enhancements we've made firsthand during your next visit.

Thank you for taking the time to leave us a perfect rating! We truly appreciate your feedback and are delighted to hear that you had a great experience during your stay with us.We're excited to share that our recent renovation is now complete, offering refreshed accommodations for our guests to enjoy. We look forward to welcoming you back for another enjoyable stay in our newly refreshed hotel in the future.