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購物中心凱富全套房飯店的評分

2.5 out of 5
購物中心凱富全套房飯店
890 Brevard Road, Asheville, NC

評論

8.8

有夠讚

10 分，有夠讚；1003 則評論中有 555 則" "
8 分，不錯哦；1003 則評論中有 305 則" "
6 分，一般般；1003 則評論中有 82 則" "
4 分，不太好；1003 則評論中有 37 則" "
2 分，很糟糕；1003 則評論中有 24 則" "

9.0/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Tony

於 2022 年 6 月住了 3 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
这家卫生干净，员工也礼貌友好，而且及时解决问题，提供的食物也好，购物也方便，住着舒服，附近餐馆也多，方便进出，总体感觉很舒服，很适合全家一起来度假，经济实惠，适合大众消费，真心不错，下次还会再来订这家酒店的。
於 2020 年 1 月住了 2 晚
Julissa Miller. Front Desk Manager 於 2020年1月23日回覆
谢谢您，对于您的评论！

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 1 晚
Julissa Miller, Front Desk Manager 於 2018年11月5日回覆
Thank you for staying with us and for rating us with 5 stars! Kindly,

10/10 有夠讚

wayne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed the stay. Will be back.
於 2024 年 4 月住了 3 晚
Kelli 於 2024年4月26日回覆
Dear Wayne,I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli Fordyce Front Desk Manager

10/10 有夠讚

Laurie

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place to stay while traveling as a family and having our dog with us. Pet friendly is huge for us and they made it super easy for our stay.
於 2024 年 4 月住了 1 晚
Kelli 於 2024年4月26日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli Fordyce Front Desk Manager

8/10 不錯哦

Jason

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No dedicated dog area and we could hear activity next door.
於 2024 年 4 月住了 1 晚
Kelli 於 2024年4月21日回覆
Thank you for taking the time to review your stay. We appreciate all feedback. I have passed your review to my GM . We hope to see you again soon.SincerelyKelli FordyceFront Desk Weather

10/10 有夠讚

Heather

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff were very helpful. Breakfast selections were good. It was easy to find close to the highway.
於 2024 年 4 月住了 2 晚
Kelli 於 2024年4月19日回覆
Thank you taking the time to review your stay. We hope to see you again soon.SincerelyKelli Fordycefront Desk Supervisor

10/10 有夠讚

Joshua

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Kelli 於 2024年4月19日回覆
Dear Joshua,I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Manager

10/10 有夠讚

Thomas

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was very polite and friendly.
於 2024 年 4 月住了 1 晚
Kelli 於 2024年4月8日回覆
Thank you for taking the time to review your stay.We hope to see you again soon.SincerelyKelli FordyceFront Desk Supervisor

8/10 不錯哦

Larry

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Kelli 於 2024年4月2日回覆
Thank you for taking the time to review your stay. We hope to see you again soon.SincerelyKelli FordyceFront Desk Manager

4/10 不太好

Douglas，Florence

情侶出遊
不喜歡：整潔度和住宿環境和硬體
I did not enjoy the overall stay for the two nights I was there. Very noisy. The breakfast was less than average. The halls flooring were dirty and our rooms floor wasn’t much better. Even though I didn’t take advantage, there was a nice outlet walking distance. I wouldn’t stay there again and wouldn’t recommend the hotel to others.
於 2024 年 3 月住了 1 晚
Kelli 於 2024年3月31日回覆
Dear Mr. Hodnett,I am very disappointed to hear that we did not meet your expectations. I would appreciate the opportunity to speak with you further about your experience. If you are interested, please call the hotel and ask for me.Kelli FordyceFront Desk Manager

8/10 不錯哦

richard

於 2024 年 3 月住了 1 晚
kelli 於 2024年4月20日回覆
Thank you for taking the time to review your stay. We hope to see you again soon.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Caylee

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This placs was perfect for my kids and i to have a little mini family vacay! It was very clean, the breakfast was actually delicious! I loved the convenient location and the staff service was great too! 10/10 would recommend people to stay here everytime! The pricing was phenomenal for the stay! Cant wait to go back!
於 2024 年 3 月住了 3 晚
Kelli 於 2024年3月29日回覆
Thank you so much for taking the time to review your stay. We are so glad you enjoyed your stay. We hope to see you again soon.SincerelyKelli FordyceFront Desk Manager

10/10 有夠讚

Clarissa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Kelli 於 2024年3月29日回覆
Thank you for taking the time to review your stay. We hope to see you again soon.SincerelyKelli FordyceFront Desk Manager

10/10 有夠讚

Ronald

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Parking ease.
於 2024 年 3 月住了 1 晚
Kelli 於 2024年3月28日回覆
Thank you for taking the time to review your stay. We hope will stay with us again soon.SincerelyKelli FordyceFront Desk Manager

10/10 有夠讚

Patrick

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was phenomenal as always! Any issue I had they were glad to accommodate. Will continue to return here.
於 2024 年 3 月住了 2 晚
Kelli 於 2024年3月19日回覆
Thank you so much for taking the time to review your stay with us. We always try to do our best for all our guests. We hope to see you again very soon.SincerelyKelli Fordyce Front Desk Supervisor

8/10 不錯哦

Sonya

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Kelli 於 2024年3月16日回覆
Thank you for taking the time to review your stay. We hope to see you again soon.SincerelyKelli Fordyce Front Desk Supervisor

6/10 一般般

Jessica

團體旅遊
不喜歡：整潔度
The room was not clean and had odd smell.
於 2024 年 3 月住了 1 晚
Kelli 於 2024年3月11日回覆
I am very disappointed to hear that we did not meet your expectations. I would appreciate the opportunity to speak with you further about your experience. If you are interested, please call the hotel and ask for me.Kelli FordyceFront Desk Supervisor

8/10 不錯哦

Jean Carlo

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very kind receptionists, the elevator wasn't working but they managed to get us reacquainted, at breakfast there was no water available.
於 2024 年 3 月住了 1 晚
Kelli 於 2024年3月11日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

8/10 不錯哦

Karl

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Nice property and staff. However the shower curtain in the room was a hot mess. It was installed about 6 inches from shower head. The point of an angled rod is to give you more space, not confine you and make the shower curtain stick to you for the entire shower. I’m not large either.
於 2024 年 2 月住了 4 晚
Kelli 於 2024年2月28日回覆
Thank you for taking the time to review your stay. We appreciate all reviews. I have also passed this review on the my supervisors. We hope that you will stay with us again soon.SincerelyKelli FordyceFront Desk Supervisor

4/10 不太好

John

寵物同遊, 家庭旅遊
喜歡：整潔度
elevator was not working. A big inconvence for us Seniors. We wounld not have stayed here had we known we had to carry liggage up and down stairs.
於 2024 年 2 月住了 1 晚
Kelli 於 2024年2月23日回覆
Thank you for taking the time to review your stay. I am sorry that you did not have a good stay. I do understand how frustrating it was. I hope you will consider staying with us in the future.SincerelyKelli FordyceFront Desk Supervisor

8/10 不錯哦

Candy

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Front desk staff nice. The rooms clean, quiet, updated. Liked availability of cold water, coffee etc at entrance. Breakfast basic, but clean and well prepared & attended to. We arrived and was asked if we received a call before to let us know elevator broken and our room on the 3rd floor. We did not know this ahead of time- no call. I said we could manage fine. She said she'd take care of us, but not sure what that meant since bill the same regardless. That was a bit bothersome to pay what we did and struggle with 2 days worth of luggage etc up 3 flights during our stay. At least we are in good shape and active, including weight lifting. That is a feature people should know ahead. Disappointing.
於 2024 年 2 月住了 2 晚
Kelli 於 2024年2月20日回覆
I am truly sorry for the issues with your stay. I understand how frustrating it is when all the items of the hotel especially the elevator do not work. I will find out why you were not contacted. Thank you again for reviewing your stay. I hope you will consider staying with us in the future.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Larry

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and convent for a travel stop.
於 2024 年 2 月住了 1 晚
Kelli 於 2024年2月20日回覆
Dear Larry,I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a reviewSincerelyKelli FordyceFront Desk Supervisor

8/10 不錯哦

Wilhelmina

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Wonderful crew. Clean facility. The walls between the room are a bit thin though. I could hear all the conversations and toilet flushing next door.
於 2024 年 2 月住了 2 晚
Kelli 於 2024年2月20日回覆
Thank you for taking the time to review your stay. I am glad you enjoyed your stay. We hope to see you again soon.SincerelyKelli Fordyce Front Desk Supervisor

8/10 不錯哦

Heang

喜歡：整潔度、員工素質和住宿環境和硬體
The staff was friendly and helpful. Nice location with good food and shopping options. We'll stay again.
於 2024 年 2 月住了 1 晚
Kelli 於 2024年2月12日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli Fordyce Front Desk Supervisor

6/10 一般般

David

於 2024 年 2 月住了 1 晚
Kelli 於 2024年3月22日回覆
Thank you for taking the time out to review your stay. We hope to see you again very soon.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Kelly

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
See all of above.
於 2024 年 2 月住了 1 晚
Kelli 於 2024年2月12日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli Fordyce Front Desk Supervisor

2/10 很糟糕

Larry

寵物同遊
不喜歡：員工素質和住宿環境和硬體
The elevator was out. At 76 with a bad hip, it was extremely unpleasant to be told there was nothing available on the first floor. In trying to assure I would have a first floor room on my return trip, in March, I was told by the desk clerk she couldn't do anything. This was my third stay at this facility, and it is the only one that has been unpleasant. Not a fan of the clerk who checked me in.
於 2024 年 2 月住了 1 晚
Kelli 於 2024年2月6日回覆
Dear Mr. Gregerson,I am very disappointed to hear that we did not meet your expectations. I would appreciate the opportunity to speak with you further about your experience. If you are interested, please call the hotel and ask for me.SincerelyKelli Fordyce Front Desk Supervisor

6/10 一般般

Sarah

寵物同遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The carpet in the hallways was tearing, ripping, and fraying and coming up at the edges. There was mold in the ceiling of the shower. Breakfast was ok, not a lot of non-dairy options, the washing machines and the elevator were out of order which made lugging everything in/out up and down the stairs a pain. Beds were average, not super comfortable for someone who likes a soft bed, but not too hard either. Did love that they are pet friendly!
於 2024 年 1 月住了 1 晚
Kelli 於 2024年2月2日回覆
Dear Sarah,I am very disappointed to hear that we did not meet your expectations. I would appreciate the opportunity to speak with you further about your experience. If you are interested, please call the hotel and ask for me.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Rey

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Kelli 於 2024年1月20日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

4/10 不太好

Lauren

家庭旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
When we arrived, we were informed that the elevator was out of order so we were placed on the first floor. The room smelled like smoke so we requested another one and were placed on the third floor. Even after two nights there, the elevator was still out of order. The staff was kind and tried to accommodate us. The place just felt dirty and unkept though.
於 2024 年 1 月住了 2 晚
Kelli 於 2024年1月17日回覆
Dear Lauren,I would like to apologize on our entire staff for the issues with your stay. I understand how frustrating it was for you and the situation with the elevator. We hope to have the elevator situation fixed soon, as we are having to wait on a motor. I hope one day you will come stay with us again. Again our deepest apologies.SincerelyKelli Fordyce Front Desk Supervisor

8/10 不錯哦

Robert

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff at desk. East check-in. Room dated, basic amenities.
Kelli 於 2024年1月9日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Madison

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Experience only one minor issue
Our stay was great! The sweet lady who is at the front desk in afternoons/evenings is so helpful. The ONLY thing I will say to those who are looking to book is pay very close attention to if your room is conjoined or not. We didn't know we were going to have a conjoined room until we got there and the persons TV next door was on max volume. We looked on our reservation and didn't see any information about a conjoined room which is why we were able to switch our rooms. We did have to give up our whirlpool suite for a normal 1 bed room so we weren't conjoined to strangers. However, the process of getting a new room is why I am giving the rating 5 stars. The lady at the front desk was so caring and helpful which made it so much better. Thanks guys!
於 2024 年 1 月住了 2 晚
Kelli 於 2024年1月9日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Idelfonso

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Kelli 於 2024年2月2日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Rebecca

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was an overnight trip, but I wish it could have been longer! Hotel was very nice, updated and clean. Beds were very comfortable. We also dined for dinner near by at Papa and Beer- Mexican, best I ever had, go!
於 2024 年 1 月住了 1 晚
Kelli 於 2024年1月9日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Convenient clean safe and cheap.
於 2023 年 12 月住了 1 晚
Kelli 於 2024年1月9日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Gene

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Kelli 於 2024年1月9日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

4/10 不太好

Daniel

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Kelli 於 2024年1月9日回覆
II am very disappointed to hear that we did not meet your expectations. I would appreciate the opportunity to speak with you further about your experience. If you are interested, please call the hotel and ask for me.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Tammy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel has the friendliest and most helpful staff you will ever meet. I rate their entire staff above and beyond average. Exceptional comes to mind!!
於 2023 年 12 月住了 3 晚
Kelli 於 2024年1月8日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Daniel

於 2023 年 12 月住了 3 晚
Kelli 於 2024年1月2日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.Kelli FordyceFront Desk Supervisor

10/10 有夠讚

albert

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay !!!!!!!!!!!!!!!
於 2023 年 12 月住了 2 晚
Kelli 於 2023年12月30日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Outlet Center. Your satisfaction is very important to us . I am very happy to hear you enjoyed your stay with us!SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Danny bodenhame

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Kelli 於 2023年12月30日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Adam

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 5 晚
Kelli 於 2023年12月30日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Michele，Charlotte

家庭旅遊
喜歡：整潔度、員工素質和設施服務
I like staying at this hotel as I feel safe and the bed / bedding is so comfortable. Only complaint is that my room this time had some issues. Room 204. Flooring was warped and uneven. Made it dangerous for my elderly relative staying with me.
於 2023 年 12 月住了 1 晚
Kelli 於 2024年1月3日回覆
I am very disappointed to hear that we did not meet your expectations. I would appreciate the opportunity to speak with you further about your experience. If you are interested, please call the hotel and ask for me.SincerelyKelli Fordyce Front Desk Supervisor

10/10 有夠讚

Michele，Charlotte

於 2023 年 12 月住了 1 晚
Kelli 於 2024年1月17日回覆
Thank you for taking the time to review your stay. We hope to see you again soon.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Sandra

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to a lot of places without a high price!
The hotel was recently renovated! Friendly staff! We ask for more towels and they were more than accommodating. Everything was clean except a few cobwebs on the ceiling. Price reasonable. Close to shopping and all the activities that we were doing. Overall we would stay here again.
於 2023 年 12 月住了 2 晚
Kelli 於 2023年12月23日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Kelli 於 2023年12月23日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Linda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect for a one night stay before going on to pigeon forge
於 2023 年 12 月住了 1 晚
Kelli 於 2023年12月21日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.

10/10 有夠讚

ROBERT

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Kelli 於 2023年12月23日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.SincerelyKelli FordyceFront Desk Supervisor

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Kelli 於 2023年12月16日回覆
I am thrilled to hear that you enjoyed your stay with us! I appreciate you taking the time to write a review.Kelli FordyceFront Desk Supervisor