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安德森北智選假日套房飯店 - IHG 旗下飯店的評分

2.5 out of 5
安德森北智選假日套房飯店 - IHG 旗下飯店
6720 S. Scatterfield Rd, Anderson, IN

評論

8.2

非常好

10 分，有夠讚；755 則評論中有 334 則" "
8 分，不錯哦；755 則評論中有 227 則" "
6 分，一般般；755 則評論中有 105 則" "
4 分，不太好；755 則評論中有 51 則" "
2 分，很糟糕；755 則評論中有 38 則" "

8.4/10

整潔度

8.8/10

員工素質

7.8/10

設施服務

8.0/10

住宿環境和硬體

8.2/10

環保程度

評論

4/10 不太好

PING

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Samuel

親子旅遊
喜歡：員工素質
The staff was excellent at the desk, dining and housekeeping. The pool, however, had mud around its deck from someone accessing it from outdoor, and there were "hair balls" floating in the pool as well as a fairly cold water temperature.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

David，San Francisco

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and clean property and rooms.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

LISA

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was right off the main road so easy to get to and close to everything we wanted to do.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Erin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Valerie

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Heather

商務旅客
喜歡：整潔度、員工素質和設施服務
Staff was very friendly. Peephole had tissue shoved in it so it wasn't usable. The walls/ceiling seemed very thin as I could hear the people running up and down the hall and the people above sounded as if they had a mini horse staying with them. The room was nice and clean. The elevator was not in order, as I found out upon check in. Thankfully I only had one flight of stairs. I would stay here again if in the area.
於 2024 年 3 月住了 1 晚

6/10 一般般

Elvia

家庭旅遊, 親子旅遊
不喜歡：住宿環境和硬體
Elevators not working. Dirty bed and carpet
於 2024 年 3 月住了 1 晚

4/10 不太好

Eric

家庭旅遊
喜歡：整潔度和設施服務
Room was not ready said to come bak in half hour came back still not ready came back again and was told only room left is on 3rd floor and the elevator was broke. My wife has bad knee had to walk up 40 stairs
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Adam，Marysville

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Daniel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our weekend stay here. The breakfast attendant was super sweet and did a fantastic job. We would stay here again when in the area.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Tracy

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Easy parking and quiet place lots of food options
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Randy

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Elevator was broken. Had to get another room because the bathroom was out of order in the first. Bathroom was dirty. I've machine didn't work. Light was out at the side entrance.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Charlotte

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff very friendly and vey helpful
於 2024 年 2 月住了 1 晚
Deb Edwards, Front Desk Manager 於 2024年2月18日回覆
Thank you for your kind words! We try to make sure your stay is as pleasant as possible! We look forwards to seeing you again!

6/10 一般般

John

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Mixed feelings about this one. Pool was shut down for maintenance and elevator was broken. We were only on second floor so no big deal. Room furnishings were worn and stained. Nice staff and quiet, no hi way noise. Just has an old and tired feel to it.
於 2024 年 2 月住了 1 晚
Deb Edwards, Front Desk Manager 於 2024年2月18日回覆
Thank you for taking the time to tell us about your stay. Feedback such as yours helps us make improvements to better our brand. I would like you to know we are undergoing renovation and hopefully the next time you stay you can see the improvement. We look forward to hopefully seeing you again so we can leave you with a better impression. If you have any questions or concerns, please feel free to contact me. Debra Edwards at 765-779-0111 or dedwards@highpointlodging.com

4/10 不太好

Jessica

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Elevator was broken with was less than ideal after a day of travel. The hotel has a funky smell and the room seemed old and dirty. This would not be my 1st choice if back in that area. The hotel is in need of upgrading the rooms to remove the stained carpet.
於 2024 年 2 月住了 1 晚
Deb Edwards, Front Desk Manager 於 2024年2月18日回覆
Thank you for taking the time to tell us about your stay. Feedback such as yours helps us make improvements to better our brand. We are in the process of undergoing renovation. We look forward to hopefully seeing you again so we can show you the new upgrades to our location. If you have any questions or concerns, please feel free to contact me. Debra Edwards at 765-779-0111 or dedwards@highpointlodging.com

8/10 不錯哦

Melissa

喜歡：整潔度和員工素質
room was clean and nice. elevator was broken and fitness area was really small/low selection of equipment
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
Good stay
於 2024 年 1 月住了 1 晚
Deb Edwards, Front Desk Manager 於 2024年2月18日回覆
Thank you so much for your positive feedback! You are appreciated!

4/10 不太好

Derek

喜歡：整潔度、設施服務和住宿環境和硬體
The only issue I had was when the pipe burst on the 3rd floor. No one told us that it happened until I was in the shower and the water was shut off. I has soap on me and couldn’t rinse off. I wouldn’t of gotten in the shower if they would off called the room.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

cori

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Theresa

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A little inconvenient that pool and elevator not working
於 2024 年 1 月住了 1 晚

4/10 不太好

Melissa

情侶出遊
不喜歡：整潔度和設施服務
Had to keep the blackout curtain closed with the clips from the hangers (per hotel staff) because they wouldn’t or couldn’t fix the miss hooked curtains. Cracked (hole) in tub. What I originally thought was rust on the upper door frame to the bathroom was not it was what appeared to be poop. Toilet was loose and wobbled. It was late night and went to desk to talked to them after they already charged my card in less than 5 minutes of being there. They said “Oh well we are remodeling”. Yea - The pool area! Not the rooms! Didn’t offer another room or money back or any kind of compensation. Ridiculous for a $208 room! Talked to a rep with Travelocity I’m supposed to be getting a $25 credit for my next stay but haven’t seen that yet either.

8/10 不錯哦

Shelley

商務旅客
喜歡：整潔度、員工素質和客房舒適度
1st Q biz meeting
Perfect location for a quarterly work meeting with a good breakfast!
於 2024 年 1 月住了 1 晚

10/10 有夠讚

carol

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Monica，Brownsburg

團體旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The room was filthy and elevator does not work had to climb to third floor.
於 2023 年 12 月住了 1 晚
Front Desk Manager 於 2024年2月24日回覆
Thank you for your feedback. We will be addressing your concerns.

10/10 有夠讚

gordon

情侶出遊
喜歡：設施服務
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jeffrey

於 2023 年 12 月住了 1 晚
Deb Edwards, Front Desk Manager 於 2024年2月18日回覆
Thank you for the 5 stars! We appreciate you! I'm glad you have a good stay!

6/10 一般般

Jason

家庭旅遊
喜歡：員工素質
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Amy

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般般

Denise

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was good
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Julie

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Terrible service
Hotel staff had a small child running behind check in counter screaming. Elevator broke. Hotel wS dirty
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Kim

於 2023 年 11 月住了 1 晚

10/10 有夠讚

thomas

家庭旅遊
喜歡：設施服務
Fast easy friendly check in
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Timesha

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love it
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Shelley

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
BTS
Good hotel great location for our work event.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Paul

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We came for Anderson football homecoming with kids and unfortunately the pool was down for maintenance and we were not told ahead of time but other than that the place was great and my grandkids still enjoyed the weekend
於 2023 年 10 月住了 1 晚

4/10 不太好

Aliesha

No pool, no wifi
於 2023 年 9 月住了 3 晚

10/10 有夠讚

mary

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
comfy facility, room
Routine visit with my elderly father who lives in Marion but he had Dr appointment scheduled in Anderson so we stayed there instead. The room that we got was larger by far than the one we stayed at in Marion and so much easier for him to get around in with his walker. Nice facilities. Comfortable.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Karen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Jeremy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Decent lodging
Great comfortable bedding. Easy to find location. Only downside the pool is closed for remodeling.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Jarod

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Alison

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Roy

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Nathan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

4/10 不太好

Douglas

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Dirty noisy room
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Michael

情侶出遊
喜歡：整潔度、員工素質和設施服務
Staff in the breakfast area was very pleasant and extremely helpful. Excited for the hotel to start their needed updated room renovations.
於 2023 年 9 月住了 1 晚

4/10 不太好

phil

喜歡：員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚

8/10 不錯哦

Dana

於 2023 年 8 月住了 1 晚

4/10 不太好

andrew

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
We arrived at 5 o’clock and was told our room still wasn’t cleaned and ready. The swimming pool was down as well. The door to our room would not close completely and the toilet wouldn’t work properly. The breakfast was good though
於 2023 年 8 月住了 1 晚

10/10 有夠讚

keith

於 2023 年 8 月住了 3 晚