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安納海姆度假村凱隆飯店的評分

2.5 out of 5
安納海姆度假村凱隆飯店
616 W Convention Way, Anaheim, CA

評論

8.2

非常好

10 分，有夠讚；1110 則評論中有 486 則" "
8 分，不錯哦；1110 則評論中有 332 則" "
6 分，一般般；1110 則評論中有 154 則" "
4 分，不太好；1110 則評論中有 90 則" "
2 分，很糟糕；1110 則評論中有 48 則" "

8.2/10

整潔度

8.6/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

7.8/10

環保程度

評論

10/10 有夠讚

Timothy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's quiet
於 2024 年 5 月住了 1 晚
Isaac 於 2024年5月24日回覆
Thank you so much for taking the time to share your feedback of your stay here at the Clarion Hotel Anaheim Resort. It's a pleasure to receive positive feedback from our valued guest. We appreciate the 5-star review. We hope to see you the next time you're in town. Warm regards,Isaac C.Operations ManagerClarion Hotel Anaheim

10/10 有夠讚

Cynthia

家庭旅遊
喜歡：整潔度和員工素質
Place needs to be updated, very old carpet and shower. The rooms had a bit of a smell, but a plugin solved the issue.
於 2024 年 5 月住了 3 晚
Isaac 於 2024年5月24日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We appreciate your honest feedback. Your comments will be used in our continuous strides towards improvement. We hope to see you again soon. Warm regards,Isaac C. Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

Kim

喜歡：整潔度、員工素質和住宿環境和硬體
Easy to walk to convention center. Staff is very friendly and helped out a lot.
於 2024 年 5 月住了 2 晚
Isaac 於 2024年5月24日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. Your positive feedback is greatly appreciated. I will make sure to share your compliments to the staff as a form of encouragement to provide excellent service. We hope to see you again soon.Kind regards,Isaac C.Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

Wonjoo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location! Walkable to convention. Good transportation to Disney Land.
於 2024 年 5 月住了 4 晚
Isaac 於 2024年5月20日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We're glad you enjoyed your stay with us! We appreciate all of your kind words. We hope to see you again the next time you're in town. Kind regards, Isaac C.Operations Manager Clarion Hotel Anaheim

6/10 一般般

??

喜歡：員工素質
於 2024 年 5 月住了 2 晚
Isaac 於 2024年5月20日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We appreciate your feedback. Your business is valued and we hope to see you again. Kind regards, Isaac C.Operations Manager Clarion Hotel Anaheim

6/10 一般般

Rakhshan，Thousand Oaks

商務旅客
喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
Staff was really good. Place wasn’t too clean and needs to be upgraded. Parking charges were expensive.
於 2024 年 5 月住了 3 晚
Isaac 於 2024年5月20日回覆
Thank you so much for taking the time to complete this review of your stay with us here at the Clarion Hotel Anaheim Resort. We appreciate your feedback and value your comments. We will use your feedback as we strive towards improving the level of our guest experience. We hope to see you again soon. Kind regards, Isaac C. Operations Manager

8/10 不錯哦

Krn

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place is super conveniently located. I was there for the Anaheim convention so I could easily walk to it. The Staff was very nice and helpful but the condition seemed old and a little outdated, everything worked though, and it was very clean. I would definitely stay here again if I’m going to the Convention Center.
於 2024 年 5 月住了 2 晚
Isaac 於 2024年5月20日回覆
Thank you so much for taking the time to complete this review of your stay with us here at the Clarion Hotel Anaheim Resort. Thank you for sharing your experience with us, your comments will be used as we continue to cultivate a great guest experience. We hope to see you the next time you're in town. Warm regards,Isaac C. Operations Manager Clarion Hotel Anaheim

8/10 不錯哦

Sota

喜歡：整潔度和員工素質
於 2024 年 5 月住了 4 晚
Isaac 於 2024年5月20日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We appreciate your positive feedback. Your rating helps us towards improving our level of service for all our future guest. We hope to see you again soon.Warm regards, Isaac C.Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

Laura

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great, thanks for contributing a great stay to our Disneyland trip.
於 2024 年 5 月住了 2 晚
Isaac 於 2024年5月20日回覆
Thank you so much for taking the time to complete this review of your stay with us here at the Clarion Hotel Anaheim Resort. We appreciate your positive feedback and kind words. Your comments help us towards our continuous efforts for improvement and for providing excellent service. We hope to see you again soon. Warm regards, Isaac C.Operations ManagerClarion Hotel Anaheim

8/10 不錯哦

Kazuyuki

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ディズニーランドに行くのも野球観戦に行くのも、ちょうどいい場所。夜遅くまで出歩くのも問題ない。
於 2024 年 5 月住了 1 晚
Isaac 於 2024年5月17日回覆
Thank you so much for taking the time to share your experience of your time here at the Clarion Hotel Anaheim Resort. We appreciate your feedback and value your positive feedback. We're happy to hear that you enjoyed your stay with us. You're truly valued as our guest. We hope to see you the next time you're in town. Kind regards, Isaac C. Operations Manager Clarion Hotel Anaheim

8/10 不錯哦

greg

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is perfect for Disney visit. Great location, safe, clean
於 2024 年 5 月住了 5 晚
Isaac 於 2024年5月17日回覆
Thank you so much for taking the time to complete this review of your stay with us here at the Clarion Hotel Anaheim Resort. It's a pleasure to receive such positive feedback, we're glad you enjoyed your stay with us. Your kind words will be shared with the staff as we continue to provide the best service to all our future guest. We hope to see you again soon. Kind regards, Isaac C.Operations Manager Clarion Hotel Anaheim

8/10 不錯哦

Tricia

喜歡：整潔度和員工素質
於 2024 年 5 月住了 2 晚
Isaac 於 2024年5月17日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. Your positive feedback is truly appreciated. Thank you for the amazing rating!We hope to see you again soon. Kind regards, Isaac C. Operations ManagerClarion Hotel Anaheim

10/10 有夠讚

Cherilyn

喜歡：整潔度、員工素質和住宿環境和硬體
NA
於 2024 年 5 月住了 3 晚
Isaac 於 2024年5月12日回覆
Thank you so much for taking the time to rate your stay here at the Clarion Hotel Anaheim Resort. We're glad you enjoyed your stay with us! We appreciate your positive feedback. We hope to see you again the next time you're in town. Kind regards, Isaac C.Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

Rosa

於 2024 年 4 月住了 3 晚
Isaac 於 2024年5月17日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We appreciate the positive feedback. Thank you for the amazing rating!We hope to see you again soon. Warm regards, Isaac C. Operations Manager Clarion Hotel Anaheim

4/10 不太好

DAIKI

喜歡：整潔度和員工素質
於 2024 年 5 月住了 4 晚
Isaac 於 2024年5月12日回覆
Thank you so much for taking the time to rate your stay here at the Clarion Hotel Anaheim Resort. We appreciate your feedback. We will be using your feedback in our continuous efforts towards improvement. We hope to see you again soon. Sincerely, Isaac C. Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

Kirsten

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super easy to get to the parks from this hotel can use the shuttle from the toy story lot and the early morning security check there to skip the lines at the front gate to get in for rope drop. The room was quite nice you can tell its dated the wallpaper peeling a little and curtains were ripped but the bed was nice and comfortable and the bathroom was clean and nice. There was no musty smell or bugs at all the room was quite. There was just 2 small issues the pipes are very loud in the hotel you can hear other people flush or shower(the water noise not the people) and my key card for the room had to be fixed 3 times over a 7 day stay as it kept not working.
Isaac 於 2024年5月9日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort.We truly appreciate your feedback and your comments which helps us towards our continuous goal to provide excellent service. Again thank you for your positive feedback, we’re glad you enjoyed your stay. We hope to see you the next time you're in town! Warm regards, Isaac C.Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

Miguel Angel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Buena en términos generales, solo considero que a los huéspedes no se les debería cobrar el estacionamiento
於 2024 年 4 月住了 5 晚
Isaac 於 2024年5月8日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. Thank you for sharing your experience with us. Your feedback is truly appreciated. We hope to see you again.Kind regards, Isaac C.Operation Manager Clarion Hotel Anaheim

6/10 一般般

Rosa

喜歡：員工素質和設施服務
It was ok. Disappointing for the price and there was a room deposit which was an unnecessary cost. Room was a bit musty. The bed sheets were old and they didn’t feel clean.
於 2024 年 5 月住了 1 晚
Isaac 於 2024年5月8日回覆
Thank you for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. I apologize on behalf of the hotel for the inconvenience you experienced during your stay with us. We will be using your comments in our continuous strides towards improvement. We hope to get another opportunity to properly host you in the future. Thank you, Isaac C.Operation Manager Clarion Hotel Anaheim

10/10 有夠讚

Lupe

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was clean and the rooms were spacious. I loved that everything was walking distance. I would recommend to stay here again.
於 2024 年 4 月住了 1 晚
Isaac 於 2024年5月4日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. It's a pleasure to hear about your experience with us, your feedback is valued. We appreciate your compliments as they help us with our goal to provide the best experience for all our guest. We hope to see you again soon!Warm regards,Isaac C.Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

Rina

家庭旅遊
喜歡：整潔度、員工素質和設施服務
建物は古いですが清潔感があり、客室も広くて快適です。フロントのスタッフもフレンドリーです。ドライヤーのパワーがとても弱いことだけが気になりました。
於 2024 年 5 月住了 1 晚
Isaac 於 2024年5月4日回覆
Thank you so much for taking the time to share your experience of your stay with us here at the Clarion Hotel Anaheim Resort. We value all the positive feedback and wonderful comments. I will make sure to share your compliments with the front desk staff. We will be utilizing your comments in our ongoing efforts towards improvement. We hope to see you the next time you're in town. Kind regards,Isaac C. Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

Russell

於 2024 年 4 月住了 1 晚
Isaac 於 2024年5月24日回覆
Thank you so much for taking the time to rate your stay here at the Clarion Hotel Anaheim Resort. We appreciate your positive feedback. Thank you for the 5-star rating. We hope to see you again soon. Warm regards,Isaac C. Operations ManagerClarion Hotel Anaheim

6/10 一般般

Mayra

情侶出遊
La estancia fue buena en general
於 2024 年 4 月住了 3 晚
Isaac 於 2024年5月4日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. Thank you so much for the positive feedback, we truly appreciate you as our guest.We hope to see you the next time you're in town. Kind regards,Isaac C. Operations Manager Clarion Hotel Anaheim

8/10 不錯哦

Timothy

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
As with many of the other reviews this hotel needs minor bathroom upgrades. Toilets that flush with one flush and temperature compensating shower valves. The shower never got scalding but close enough to have me ready to jump out. Okay for adults but not too cool for children. Other than that, can’t say enough about how great the staff were.
於 2024 年 4 月住了 6 晚
Isaac 於 2024年5月4日回覆
Thank you so much for sharing your experience of your stay here at the Clarion Hotel Anaheim Resort. We appreciate your feedback and will be using your comments when making improvements to our services for all our future guest. We value you as our guest. We hope to see you again soon.Kind regards, Isaac C. Operations Manager Clarion Hotel Anaheim

6/10 一般般

Kyra

Perfect location to the convention center. Staff was great. Everything walkable. The beds however are uncomfortable and didn’t sleep well. Under padding moves around, double bed was way too small for two people!
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Angelica

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
於 2024 年 4 月住了 1 晚
Isaac 於 2024年4月30日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort.Your positive feedback is greatly appreciated. We value your kind words and will make sure to share your comments with the staff as we continue to provide the best service possible. We hope to see you the next time you're in town! Warm regards, Isaac C.Operation Manager Clarion Hotel Anaheim

6/10 一般般

Kay，Hemet

商務旅客
不喜歡：員工素質和住宿環境和硬體
Sliw check in. Hotel is definitely okd school and worn. They make an effort at cleaning but its just well worn. Self check out in gift shop is annoying. Asked for help but cranky man at desk ignored me so a another guest helped. Good location but im not returning.
於 2024 年 4 月住了 1 晚
Isaac 於 2024年4月28日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We truly appreciate your feedback, rest assured that we will be using your feedback to make improvements. We hope to get another opportunity to properly host you in the future. Thank you, Isaac C.Operation Manager Clarion Hotel Anaheim

10/10 有夠讚

Christina

喜歡：整潔度、員工素質和住宿環境和硬體
We always stay here when we go to Disneyland! It’s close by to the parks, but also the park shuttles. The staff is always kind! Great place!
於 2024 年 4 月住了 2 晚
Isaac 於 2024年4月28日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort.We truly appreciate your feedback your and value your comments. Your feedback helps us towards our continuous goal to provide excellent service. We hope to see you the next time you're in town! Warm regards, Isaac C.Operation Manager Clarion Hotel Anaheim

8/10 不錯哦

Christopher

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Isaac 於 2024年4月28日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort.We appreciate your feedback and a value your business. We hope to see you again soon. Warm regards, Isaac C.Operation Manager Clarion Hotel Anaheim

10/10 有夠讚

Janna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed a couple nights for a Disneyland trip. Loved everything about it- room was perfect except the lack of microwave. Staff was incredibly helpful and location could not be beat. We will be back!!
於 2024 年 4 月住了 2 晚
Isaac 於 2024年4月28日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort.We truly appreciate your positive feedback and value your comments. I will make sure to share your compliments to the staff as we continue to do our best to provide great service We hope to see you again soon!Kind regards, Isaac C.Operation Manager Clarion Hotel Anaheim

10/10 有夠讚

Monica

喜歡：整潔度、員工素質和住宿環境和硬體
If you’re looking for a hotel that is close to the parks and aren’t looking for fancy amenities this hotel is great.
於 2024 年 4 月住了 5 晚
Isaac 於 2024年4月28日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort.We appreciate your positive feedback and value your comments. We value your business and are glad you enjoyed your stay. We hope to see you the next time you're in town! Warm regards, Isaac C.Operation Manager Clarion Hotel Anaheim

6/10 一般般

Aimee

於 2024 年 4 月住了 2 晚
Isaac 於 2024年5月17日回覆
Thank you for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We appreciate you sharing your rating. We will be utilizing your feedback as we stride towards our continuous efforts for improvement. We hope to see you again. Warm regards, Isaac C. Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

German

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel for Disneyland vacation, walking distance, safe neighbornhood
於 2024 年 4 月住了 4 晚
Isaac 於 2024年4月26日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort.We truly appreciate your feedback your comments which helps us towards our continuous goal to provide excellent service. We hope to see you the next time you're in town! Kind regards, Isaac C.Operation Manager Clarion Hotel Anaheim

8/10 不錯哦

Lexi

情侶出遊
喜歡：整潔度和員工素質
Good staff! Comfortable
於 2024 年 3 月住了 3 晚
Naomi Diggs, General Manager 於 2024年4月24日回覆
We appreciate your great comments and look forward to having you stay with us again!

10/10 有夠讚

GEORGINA

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cerca del parque, en la avenida principal, Me a tocado checar con un muchacho que habla español y es amable, me a ayudado con lo que necesito para una mejor estancia. Es mi hotel favorito por precio y conveniencia, las veces que voy a Disneyland (4-5 veces al año) trato de reservar aquí.
於 2024 年 4 月住了 1 晚
Isaac 於 2024年4月24日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort.We truly appreciate your feedback your comments which helps us towards our continuous goal to provide excellent service. Again thank you for your positive feedback, we’re glad you enjoyed your stay. We hope to see you the next time you're in town! Thank you, Isaac C.Operation Manager Clarion Hotel Anaheim

10/10 有夠讚

Chris

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 3 月住了 2 晚
Isaac 於 2024年4月22日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We appreciate your positive feedback. Thank you for the five-star rating, we value you as our guest. We hope to see you the next time you're in town. Kind regards, Isaac C. Operations Manager Clarion Hotel Anaheim

6/10 一般般

Baek

商務旅客
ディズニーリゾートに近いホテル街なので、延々とホテルが続いている感じで、CVSまでは10分以上歩いて、15分位歩くとファーストフードとかあります。 今回は、Hiltonで開催されたカンファレンスでお世話になりました。
於 2024 年 4 月住了 4 晚
Isaac 於 2024年4月22日回覆
Thank you so much for taking the time to share your experience of your stay here at the Clarion Hotel Anaheim Resort. We value your comments and appreciate you as our guest. Your feedback helps us towards our continuous goal of improvement. We hope to see you the next time you're in town. Kind regards, Isaac C. Operations ManagerClarion Hotel Anaheim

4/10 不太好

Adrian

喜歡：設施服務
不喜歡：整潔度、員工素質和住宿環境和硬體
Solicitamos limpieza, pero solo tienden camas y cambian toallas, lo demás sigue sucio. El precio es muy bueno, pero no esperen mucho, es bueno por la cercanía a Disney sin gastar mucho
於 2024 年 4 月住了 3 晚
Isaac 於 2024年4月20日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We value you as our guest and your feedback is important. We appreciate your feedback and will be using your comments in our ongoing efforts towards improvement. We hope to see you again soon. Warm regards, Isaac C. Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

David William John

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Good value breakfast - Friendly and helpful staff.
於 2024 年 4 月住了 5 晚
Isaac 於 2024年4月17日回覆
Thank you so much for taking the time to complete this review of your recent stay with us here at the Clarion Hotel Anaheim Resort. We value your positive feedback and are happy you enjoyed your stay with us! We value you as our guest. We hope to see you the next time you're in town. Warm regards, Isaac C. Operations ManagerClarion Hotel Anaheim

8/10 不錯哦

Tiffany

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Overall the stay was great and I'd stay here again. The beds in our room were really comfortable and so were the pillows. I marked down a star because while it didn't really bother me the hotel is a little old looking and could use some updated rooms. Staff was very friendly and helpful.
於 2024 年 4 月住了 2 晚
Isaac 於 2024年4月17日回覆
Thank you so much for taking the time to complete this review of your stay here with us at the Clarion Hotel Anaheim Resort. We appreciate your feedback and value your positive comments. It's always a pleasure hear about our guests' experiences which we use in our continuous efforts towards improvement. We hope to see you again soon. Kind regards, Isaac C. Operations Manager Clarion Hotel Anaheim

4/10 不太好

Elisabeth

親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
This place is extremely dated. Renovation is needed ASAP. We couldnt eve open the door to the bathroom. It hit the tub before meeting osha egress standards. Good luck dressing in private. Pubic hair in the shower. Drawers filled with elmers wood glue. Lock on patio door ready to fall off. In house cantina was not open during advertised hours. Super dissapointing over all.
於 2024 年 4 月住了 3 晚
Isaac 於 2024年4月17日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. I apologize on behalf of the hotel for failing to meet your expectations. We appreciate you sharing your feedback with us and value your comments. By sharing your experience it helps us improve with the goal of providing the best service possible. We hope to get another opportunity to properly host you in the future. Sincerely, Isaac C.Operations ManagerClarion Hotel Anaheim

10/10 有夠讚

Candice

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The only thing I didn’t like was the beds are two small, a double bed does not fit two people comfortably!
於 2024 年 4 月住了 1 晚
Isaac 於 2024年4月17日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. It's a pleasure to receive such valuable feedback from our guest. We appreciate your comments which we'll use them in our continuous efforts towards improvement. We hope to see you again soon. Kind regards, Isaac C. Operations Manager Clarion Hotel Anaheim

6/10 一般般

Rachel

於 2024 年 4 月住了 6 晚
Isaac 於 2024年5月4日回覆
Thank you so much for taking the time to share your feedback. We here at the Clarion Hotel Anaheim Resort truly value you as our guest. Your feedback helps us in our continuous strides towards improvement. We hope to see you again. Kind regards,Isaac C. Operations ManagerClarion Hotel Anaheim

10/10 有夠讚

George

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great value and walkable to convention center.
於 2024 年 4 月住了 2 晚
Isaac 於 2024年4月12日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We appreciate your feedback and value your comments. It's always great to receive such a positive reviews from our valued guest. We hope to see you the next time you're in town. Warm regards, Isaac C. Operations Manager Clarion Hotel Anaheim

4/10 不太好

Norma

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Isaac 於 2024年4月12日回覆
Thank you so much for taking the time to complete this online survey of your stay here at the Clarion Hotel Anaheim Resort. We appreciate your feedback as we continue to improve the level of service we offer for our guest. You are valued as our guest. We hope to see you again soon. Sincerely, Isaac C. Operations Manager Clarion Hotel Anaheim

10/10 有夠讚

Angelina

家庭旅遊
喜歡：整潔度和員工素質
Clean and close to everything
於 2024 年 4 月住了 2 晚
Isaac 於 2024年4月10日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort.We appreciate your positive feedback and we're happy you enjoyed your stay with us! Thank you for the five-star review. We hope to see you again soon. Warm regards,Isaac C. Operations ManagerClarion Hotel Anaheim

6/10 一般般

Jay，Kaneohe

不喜歡：設施服務和住宿環境和硬體
Upon arrival the toilet didn’t flush properly and when I asked for assistance I thought maintenance fixed it but it still didn’t flush properly- it eventually flushed whatever was stuck. Also maintenance tried to open my door in the evening due to some mixup in the assigned rooms (my room was also assigned to another couple). Front desk called to apologize mentioning there was a mixup in the name (my last name is very unique and the couple was white so not sure how one can mix that up.
於 2024 年 3 月住了 6 晚
Isaac 於 2024年4月10日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We appreciate your feedback. Your comments are very important too us as we continue to make improvements. I will ensure to share your feedback as with the front desk to ensure situations like this do not happen again. We hope for another opportunity to properly host you. Thank you, Isaac C. Operations ManagerClarion Hotel Anaheim

10/10 有夠讚

Paulina

於 2024 年 3 月住了 3 晚
Isaac 於 2024年4月28日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort.Your feedback is valued. Thank you for the 5-star rating. We hope to see you again soon. Kind regards, Isaac C.Operation Manager Clarion Hotel Anaheim

8/10 不錯哦

Amy

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, clean & comfortable room, and best price.
於 2024 年 4 月住了 2 晚
Isaac 於 2024年4月17日回覆
Thank you so much for taking the time to complete this review of your stay with us here at the Clarion Hotel Anaheim Resort. We appreciate your positive feedback! Your comments helps us towards our goal of providing the best service possible. You are valued as our guest. We hope to see you again soon. Warm regards, Isaac C. Operations Manager Clarion Hotel Anaheim

6/10 一般般

Ana Paula

親子旅遊
喜歡：整潔度、員工素質和設施服務
Os banheiros precisam ser modernizados. O secador de cabelo estava queimado e o transport da academia não estava funcionando. O serviço prestado pelos funcionários foi excelente.
於 2024 年 4 月住了 1 晚
Isaac 於 2024年4月10日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. We appreciate your feedback and value your comments. Your comments will be used in our continuous efforts towards improving our services for all our future guest. We hope to see you again. Warm regards,Isaac C. Operations ManagerClarion Hotel Anaheim

4/10 不太好

Daniel

商務旅客
喜歡：整潔度和員工素質
不喜歡：設施服務
Staff was very friendly and helpful, except when it came to internet problems (see below). Room was satisfactory, bed was comfortable, but overall the rooms need to be updated. Faucets were very stiff to turn, shower took several minutes to get hot water, wasting lots of water. Mini-fridge was great, but no microwave in the room is a huge problem for business travelers like me who like to reheat our leftovers in our rooms while we work. Also, the Choice Hotels website said their was a complimentary breakfast, but this hotel charged for breakfast, and it was literally the exact same breakfast that other Choice Hotels offer for free. WiFi was terrible. Non-existent most of the time and when it did work, it averaged less than 3Mbps download and less than 1Mbps upload. The "Business Office" was nothing more than a conference table and chairs. No dedicated WiFi and no ethernet ports. It was SO bad that at 11pm I had to walk 1/2 mile down to Denny's and use their WiFi to make my Midnight deadline. This is not the first time I've stayed at this hotel, but I forgot just how bad the WiFi was when I booked it. I had at least 20 friends staying at the same hotel, and they all complained about the lack of WiFi. When traveling to Anaheim Conventions in the future, I may look elsewhere for my hotel needs.
於 2024 年 3 月住了 3 晚
Isaac 於 2024年4月10日回覆
Thank you so much for taking the time to complete this review of your stay here at the Clarion Hotel Anaheim Resort. I would like to apologize on behalf of the hotel for failing to meet your expectations during your stay. Your feedback is greatly appreciated. It's always a pleasure to hear about our guests' experience as it provides valuable insights on how we can improve our services. Your comments are invaluable and we appreciate you as our valued guest. We hope for another opportunity to properly host you. Sincerely,Isaac C. Operations ManagerClarion Hotel Anaheim