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阿爾特斯溫德姆麥克羅迪爾套房飯店的評分

2 out of 5
阿爾特斯溫德姆麥克羅迪爾套房飯店
3210 N Main St, Altus, OK

評論

7.6

不錯哦

10 分，有夠讚；424 則評論中有 145 則" "
8 分，不錯哦；424 則評論中有 138 則" "
6 分，一般般；424 則評論中有 79 則" "
4 分，不太好；424 則評論中有 34 則" "
2 分，很糟糕；424 則評論中有 28 則" "

8.0/10

整潔度

8.2/10

員工素質

6.2/10

設施服務

7.8/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

Dean

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything was fine.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

jeff w

商務旅客
Good
於 2024 年 4 月住了 1 晚

4/10 不太好

Barbara

喜歡：員工素質
不喜歡：住宿環境和硬體
My room was not in the best condition, it appeared that the door had been broken in to. The toilet did not properly flush. The sheets were very dingy. Staff were extremely nice and courteous.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Kaylen

於 2024 年 3 月住了 1 晚
Priscilla 於 2024年4月15日回覆
Thank you for staying with us. We appreciate your feedback and so happy you enjoyed your stay. We welcome you back anytime you are in the area.

10/10 有夠讚

Janice

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Chanda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

6/10 一般般

Lloyd

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
no one at the front desk at night /the key keepedn
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Jacklyn

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Great service for the value.
Very satisfactory. The staff were friendly and accommodating. Will definitely stay here again next time I the area.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Zakari

喜歡：整潔度
於 2023 年 11 月住了 2 晚

2/10 很糟糕

Patricia

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
This has to be the worst place ive stayed in. Staff was good. Got to room and it was like i was in the 90s all over again. Tv was a old school box tv. Couldn't get remote to work. Curtain kept falling off rail when sliding them open or shut. Toliet kept running. We had sheets for covers . Overall horrible place to stay. Next time ill pay 200 more and stay some where else.

6/10 一般般

Jason

情侶出遊
喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
The price is nice. Room was VERY small but was clean. The toilet had a constant filling going. It was also raining and we were by the rain spouts, so it was very noisy all night.
於 2023 年 11 月住了 1 晚

6/10 一般般

Kenneth

於 2023 年 11 月住了 3 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度和客房舒適度
~Not clean~
Not very clean at all. There was hair all over the bed, a tiny spider on our sheets, and the carpet was very old and dirty. The toilet had not been cleaned, and there was hair in the sink. The staff was very friendly, but I would not stay here again.
於 2023 年 11 月住了 1 晚

4/10 不太好

Misty

情侶出遊, 商務旅客
不喜歡：整潔度、設施服務和住宿環境和硬體
The property from the outside looks nice, but the carpets inside are matted and dirty. The room had poorly washed towels, and the carpet in our room looked just like the main building carpet. The toilet was LOUD when flushed. Would have been fine if it was just loud for a moment, nope 20 seconds to fill. The staff was on the phone when we came to check in. We didn't even get so much as a hello.
於 2023 年 11 月住了 2 晚

2/10 很糟糕

Tyler

不喜歡：整潔度、員工素質和住宿環境和硬體
There was a stabbing in the hotel 11-7-23
於 2023 年 11 月住了 2 晚

4/10 不太好

Tyler

寵物同遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Bugs in my room
於 2023 年 10 月住了 5 晚
Priscilla 於 2023年11月7日回覆
We will be looking into this issue and appreciate your feedback.

10/10 有夠讚

JOHAN

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place
於 2023 年 10 月住了 1 晚
Priscilla 於 2023年10月29日回覆
Hi Johan, Thank you for staying with us. We appreciate your feedback. I will be sure to let my staff know you enjoyed your stay.

6/10 一般般

Doyle

家庭旅遊
喜歡：整潔度和員工素質
Room was very dated but appeared clean as it could be. Extra locking latch on door was missing. Very nice clean lobby. Staff very friendly and helpful. Seems the whole place could use a major upgrade but overall not bad as far as my 2 day stay if you’re not looking for fancy rooms and amenities.
於 2023 年 10 月住了 2 晚
Priscilla Russell 於 2023年10月25日回覆
Doyle, Thank you for staying with us at Microtel Inn and Suites. We apologize that your stay was less than expected. We will make all efforts to improve our hotel to meet your standards.

10/10 有夠讚

Krystal

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Priscilla Russell 於 2023年10月25日回覆
Thank you Krystal for staying with us at Microtel Inn and Suites. We appreciate your feedback and will use this to help meet your expectations.

2/10 很糟糕

Angeles

不喜歡：員工素質和住宿環境和硬體
於 2023 年 9 月住了 4 晚
Priscilla 於 2023年10月12日回覆
Angeles, Thank you for your response we appreciate your feedback. We strive to give each of our guests a enjoyable experience at Microtel . We apologize that your stay was not met to your expectations.

8/10 不錯哦

Carlos

情侶出遊
喜歡：整潔度和員工素質
The hotel was a bit dated and was in need of a lot of updates. Carpet and beds looked to be over due to be replaced. Bathroom need some but not a lot of renovation. Other part needed to be repaired.
於 2023 年 9 月住了 4 晚
Priscilla Russell 於 2023年10月25日回覆
Carlos, Thank you for staying with us here at Microtel Inn and suites of Altus. We appreciate your feedback and will be using this evaluation to improve our hotel. We hope when you are in the area again you will come back and see all of our improvements.

10/10 有夠讚

Michael

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Priscilla 於 2023年10月12日回覆
Thank you for staying with us here at Microtel Inn and Suites of Altus. We are pleased that you enjoyed your stay.

8/10 不錯哦

Loren

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 9 月住了 1 晚
Priscilla 於 2023年10月12日回覆
Hi Loren, Thank you for your your feedback we are so excited to hear that you enjoyed your stay. If you are ever in the area again we invite you back to Microtel Inn and Suites of Altus, Ok.

4/10 不太好

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
First room had no safety lock and toilet running constant. Went and asked for another room which they gave us but air conditioning not very good so warm in room. Both rooms had stains in carpet, blackout drapes were rotten on back side so light shined through. Needs updated. Very disappointed this time. We have stayed there in the past and was fine but not this time. Won’t stay there again.
於 2023 年 9 月住了 1 晚
Priscilla 於 2023年10月12日回覆
I apologize that your stay was less than expected. If you are in the area again please give us a try again.

10/10 有夠讚

Larry

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Priscilla 於 2023年10月12日回覆
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Altus. It is always a pleasure to receive positive feedback. I will share your response with our team, who I am certain will be encouraged. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 不錯哦

Anissa

喜歡：整潔度、員工素質和住宿環境和硬體
It was nice but needs upgraded.
於 2023 年 9 月住了 1 晚
Priscilla 於 2023年10月12日回覆
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Altus. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 很糟糕

Michael

不喜歡：住宿環境和硬體
It showed it had a pool but when i arrived it did not.
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Dawn

情侶出遊, 商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The front desk was very helpful and assisted me getting my luggage into my room but bed mattress covered in bugs along mattress and box spring and dead crickets everywhere in the room. I left and stayed elsewhere. Disgusting bedbug or flea problem and other bugs. Entry way nice and modern but should invest in pest control first.
於 2023 年 8 月住了 3 晚

8/10 不錯哦

Gregory

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ok
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Sawyer

喜歡：整潔度和員工素質
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Antoinette

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Recent stay for my high school reunion!
My was great. I was upgraded to a suite (no extra charge) the room wonderful. The service was great and so my check-in experience. Need more variety of breakfast items but overall my stay was excellent.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Karen

於 2023 年 6 月住了 2 晚

10/10 有夠讚

Sandra

於 2023 年 4 月住了 1 晚

6/10 一般般

Luke

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The property is very run down. Our room had threadbare carpet, a chair cushion with huge stains in it, a tattered shower curtain and a hole punched in the bathroom door. It was barely clean enough. The shower water heat was very nice and unlike most hotels, it was plenty hot. The bed was comfortable and the staff was very nice and could not have been more helpful. It is a two story motel and there is no elevator. I do not know how they manage ADA compliance. The rates were affordable but we will not be returning.
於 2023 年 4 月住了 1 晚
Priscilla Russell 於 2023年4月28日回覆
Thanks you for staying with us here at Microtel Inn and Suites by Wyndham, Altus, Oklahoma. We are very sorry that your stay was not great! We are in the process of doing a full renovation and hope you come back. As for ADA requirements all of our ADA rooms are located on the first floor. We appreciate all your feedback and hope you come back.

2/10 很糟糕

Cheryl

寵物同遊
不喜歡：整潔度和設施服務
Horrible not worth the money I spent on it
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Catalina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 2 晚

6/10 一般般

Gwendelen，Stillwater

喜歡：員工素質
不喜歡：整潔度
This was my third time to stay here since Thanksgiving. Somehow it has gotten worse each time. My husband and I traveled together the first two times, so I never worried about my safety; however, on this trip I felt like I wish I had considered other options. It seems as though the workers staffing the front are also responsible for flipping rooms. What was most disgusting this time is that the sheets and comforter were visibly dirty. I somewhat shunned off the comforter portion, but the more I looked at the sheets, the more hair I found. I'm not sure if the linens are especially old/used, or if the wash loads are so full they cannot get clean. The issue with the outdoor lights has yet to be resolved, meaning the clerk must remember to turn the lights on at an appropriate time. There is still a tree blocking the signage from the South. What really stinks is that I would probably stay here again because the next best option is the hotel across the highway that goes for 2x to 3x more per night.
於 2023 年 1 月住了 1 晚

10/10 有夠讚

debbie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 12 月住了 1 晚

8/10 不錯哦

Jon

喜歡：員工素質、住宿環境和硬體和客房舒適度
Funeral services
The room was spacious, on the second floor with no elevator but not bad since only one flight of stairs. Hallway was extremely hot. Breakfast could have been better. Bed was comfortable but squeaky. Carpet in room had stains but overall not bad for what we needed. Also sign on road was not lit up making it difficult to find entrance.
於 2022 年 12 月住了 2 晚

6/10 一般般

Gwendelen，Stillwater

喜歡：員工素質和設施服務
This was our second time staying at this property in two months. It provides the minimum requirements for a night's sleep at a decent price. The sign and parking lot were not lit up after dark, causing an unsafe feeling. The hotel needs updates/renovations, but the items are 'simple'. Our shower curtain was extremely tattered. This sort of thing should be replaced immediately. The carpet needs to be replaced or restretched. Linens were not dirty, but definitely stained.

8/10 不錯哦

Gwendelen，Stillwater

喜歡：整潔度、員工素質和住宿環境和硬體
Good price for the room. Arrived at 3:15pm and they had to check to see if/what rooms were clean.

8/10 不錯哦

David

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I arrived around 11:30 pm, didn't really pay much attention with my surroundings.
於 2022 年 11 月住了 1 晚

4/10 不太好

Dennis

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Not a good experience
The hotel sign was not lite up and no lights in the parking lot. The first room they put us in the bed were not made and the room was dirty. Tv did not work and lights did not work in half the room. The front desk girl was not friendly at all. She did not smile the whole time during checking.
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Ikina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love the property we feel safe and secure
於 2022 年 11 月住了 1 晚

2/10 很糟糕

Justin

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I normally do not write reviews but this was one of the worst hotel experiences I have ever had. I recommend everyone to NOT book this hotel.
於 2022 年 10 月住了 2 晚

8/10 不錯哦

Meagen

於 2022 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：員工素質
No frills. But good for the few hours of sleep we needed.
於 2022 年 9 月住了 1 晚

2/10 很糟糕

Mark

團體旅遊
不喜歡：整潔度
Needs repair
First off I had requested a handicap room, they gave me a regular room, they did change when I went back to counter. There were no towel racks in the bathroom at all, one shelf. There was water damage to the side of the shower on both edges. Mold was starting to form on the wood. The tub around the drain was cracked & soft when you stepped on it while taking a shower, dangerous. The carpet in the room was wringled & stained. The overhead light was not working, it was not the light bulb, the entire socket was cracked up in the ceiling, fire hazard from possible sparks. Won't stay at this property or any other Windham hotels again.
於 2022 年 8 月住了 2 晚

8/10 不錯哦

Daniel

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Laundry facility was free which was a pleasant surprise.
於 2022 年 7 月住了 1 晚

2/10 很糟糕

Lance

情侶出遊
喜歡：員工素質
不喜歡：設施服務
The advertisement says full hot breakfast. Waffles is not that. Bathroom in room needed remodel. Property also says pool on location and that was not true
於 2022 年 6 月住了 2 晚