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亞歷山大 - 市中心假日飯店 - IHG 旗下飯店的評分

3 out of 5
亞歷山大 - 市中心假日飯店 - IHG 旗下飯店
701 4th St., Alexandria, LA

評論

8.6

有夠讚

10 分，有夠讚；509 則評論中有 271 則" "
8 分，不錯哦；509 則評論中有 141 則" "
6 分，一般般；509 則評論中有 51 則" "
4 分，不太好；509 則評論中有 22 則" "
2 分，很糟糕；509 則評論中有 24 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Teresa

團體旅遊
喜歡：設施服務和住宿環境和硬體
The hotel overall was great, however, the breakfast was horrible! They charge $12.95 for what you would get free at other hotels. The charge would have been fine if the food was edible. Also, the ONLY ice machine was on the 7th floor. Very inconvenient!!
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Raynetta

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Mrs. Barbie was so patient and kind. She went over and beyond to make sure you were accommodated. I called the front desk several times, each time, I asked, is this Barbie? She is just so pleasant. My room was so clean. Even in the cracks. The bed was so soft and the sheets were so white they looked brand new. The smell throughout the hotel was very pleasant. Also, I've frequented a lot of hotels, this hotel a/c was the best yet. When it was on 68 it literally felt like 68. Cudos to the staff and the hotel. I would absolutely recommend this hotel to anyone travelling in the Alexandria area. Only thing that was a minus was there were no eateries in the vicinity. I found that very odd to say that was downtown.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Angela

喜歡：整潔度和住宿環境和硬體
Good location to medical center although not safe to walk at night day ok. Noisy air condition. Limited food. Front desk staff too busy tending to each other than to guests. Room clean and bed comfortable. Lobby nice with lots of seating.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Kina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Gelena

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Hearie

親子旅遊
喜歡：整潔度和設施服務
Room was clean staff was excellent.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Kristin

寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was great! Loved Nesha, Barbie and Austin. Great friendly service and went above and beyond.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Katrina

Property was just okay.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Evana

喜歡：整潔度和員工素質
i liked the dove products in the room
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Bill

家庭旅遊
Convenient
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Marcio

喜歡：員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Holiday Inn Downtown Alexandria 於 2024年2月21日回覆
Thank you for your stay

10/10 有夠讚

David E

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Holiday Inn Downtown Alexandria 於 2024年2月21日回覆
We look forward to seeing you again

10/10 有夠讚

Elizabeth

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Carlos

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Derek

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Brent

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean quiet convenient
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Arpeggio

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very welcoming. Hotel and room were clean. Location felt safe and quiet. Being downtown it's walkable to coffee, art museum, waterfront, etc. Downside: I did wish the bar was open later, but that's just a minor inconvenience.
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Christopher

喜歡：整潔度、員工素質和住宿環境和硬體
Property and staff were very accommodating. We requested a larger room since we were getting ready for a Mardi Gras ball. The room had a nice view of downtown and large enough for all that stopped in to say hi.
於 2024 年 1 月住了 1 晚

4/10 不太好

william，Ball

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There was nothing unique about this property other than them telling us that Expedia overbooked the room we reserved and so we got stuck in a double queen at the end of the hall beside the ice machine without a bathtub as we requested. It took approximately 10-15 minutes for the hot water to heat up and the heat wasn’t turned on so the room was 61 degrees when we got in it and took ages to heat the room up at 9pm at night with it being 17 degrees outside. There was one person checking in people at the front and there was 10 groups waiting to check in
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Micael

不喜歡：整潔度、員工素質和住宿環境和硬體
Building is gross. No bar and restaurant as advertised.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Rachel

喜歡：員工素質、設施服務和住宿環境和硬體
Shower wasn't clean
於 2023 年 12 月住了 1 晚
Holiday Inn Downtown Alexandria 於 2023年12月17日回覆
Dear Rachel,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn in Downtown Alexandria!

6/10 一般般

Carole

家庭旅遊
喜歡：客房舒適度
不喜歡：員工素質
We chose to stay there because they have a restaurant inside supposedly closing at 8 pm Time of closing not respected! Every employee on their phone ! Bad service! Room ok Bathroom not so clean
於 2023 年 12 月住了 1 晚
Holiday Inn Downtown Alexandria 於 2023年12月15日回覆
Dear Carole,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.We would like to start by apologizing to you for the inconveniences you faced during your stay.The housekeeping issues you experienced during your stay have been reported to the Housekeeping Manager, and the appropriate actions have been taken. Our restaurant hours are subject to change based on business. We apologize if this was not communicated clearly to you.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 一般般

Brittany

於 2023 年 12 月住了 3 晚
Holiday Inn Downtown Alexandria 於 2023年12月10日回覆
Dear Brittany,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 有夠讚

Charles

於 2023 年 11 月住了 1 晚
Holiday Inn Downtown Alexandria 於 2023年12月17日回覆
Dear Charles,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn in Downtown Alexandria!

8/10 不錯哦

Teresa

於 2023 年 11 月住了 2 晚
Holiday Inn Downtown Alexandria 於 2023年12月15日回覆
Dear Teresa,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 有夠讚

Kirsten

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice rooms. Very clean! Beds soft and Comfy.
於 2023 年 11 月住了 1 晚
Holiday Inn Downtown Alexandria 於 2023年11月19日回覆
Dear Kirsten,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 有夠讚

Curtis

於 2023 年 11 月住了 1 晚
Holiday Inn Downtown Alexandria 於 2023年11月19日回覆
Dear Curtis,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 有夠讚

Brenda

於 2023 年 10 月住了 1 晚
Holiday Inn Downtown Alexandria 於 2023年11月19日回覆
Dear Brenda,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Holiday Inn Downtown Alexandria 於 2023年11月19日回覆
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 一般般

Bradley

商務旅客
不喜歡：設施服務和住宿環境和硬體
The bar/restaurant is not as listed on the website. Much smaller/low quality, and different appearance/name. Made decision to stay there based on best onsite restaurant/bar, which didn't exist. Toilet kept breaking. Air conditioner couldn't be louder. Door needed forced closed.
於 2023 年 10 月住了 2 晚
Holiday Inn Downtown Alexandria 於 2023年11月19日回覆
Dear Bradley,Thank you for bringing your issues to our attention. We certainly want to apologize for all of the problems you experienced during your stay. We certainly take all of your complaints to heart and will address all of your problems with the assigned department to take care of the issues. We hope you give us the chance to earn your business again.

10/10 有夠讚

Kristal

於 2023 年 9 月住了 2 晚
Holiday Inn Downtown Alexandria 於 2023年11月19日回覆
Dear Kristal,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 不錯哦

Kaylan

喜歡：員工素質和住宿環境和硬體
The bed was very comfortable. The bathroom wasn’t completely clean. The counter had hair all over it and water marks like it hadn’t been cleaned. There was also toothpaste in the sink. But overall it was a nice stay.
於 2023 年 9 月住了 1 晚
Holiday Inn Downtown Alexandria 於 2023年11月19日回覆
Dear Kaylan,Thank you for bringing your issues to our attention. We certainly want to apologize for all of the problems you experienced here during your stay. We take all of our complaints to heart and will address all of the problems with the assigned department. We hope you give us the chance to earn your business again in the future.

10/10 有夠讚

Janell

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
於 2023 年 9 月住了 1 晚
Holiday Inn Downtown Alexandria 於 2023年11月19日回覆
Dear Janell,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 一般般

Dexter，Burlington

喜歡：整潔度和員工素質
Clean property. Courteous and very helpful staff. The bathroom needs a facelift and better lighting
於 2023 年 9 月住了 2 晚
Holiday Inn Downtown Alexandria 於 2023年11月19日回覆
Dear Dexter,Thank you for bringing your issues to our attention. We certainly want to apologize for all of the problems you experienced here during your stay. We take all of our complaints to heart and will address all of the problems with the assigned department. We hope you give us the chance to earn your business again in the future.

6/10 一般般

Treasure

親子旅遊
Very noisy
於 2023 年 9 月住了 1 晚
Holiday Inn Downtown Alexandria 於 2023年11月19日回覆
Dear Treasure,Thank you for bringing your issues to our attention. We certainly want to apologize for all of the problems you experienced here during your stay. We take all of our complaints to heart and will address all of the problems with the assigned department. We hope you give us the chance to earn your business again in the future.

8/10 不錯哦

Julie

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Lisa A

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Decent stay
Good beds, clean, comfortable good nights sleep. If you like a dark room, this isn't the place for you. Really bright outside and no recess for the curtains. The breakfast was pretty cold and mediocre at best; not worth the extra charge. All staff was really nice and very accommodating. We had considered going in the pool but it was very dirty and had a lot of black dirt at the bottom.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Nicole

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were polite , courteous and professional friendly
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Delores

喜歡：設施服務
I would highly recommend this hotel
於 2023 年 8 月住了 2 晚

8/10 不錯哦

Janice

喜歡：整潔度和員工素質
於 2023 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

於 2023 年 8 月住了 2 晚

4/10 不太好

Joseph

商務旅客, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The BAD: Room's floors were dangerously greasy, staff cleaned once, but then the grease came back. Wall A/C constantly all night sounded like thunder every time it kicked on; put humidity into the room. Hall carpet was excessively stained or dirty. Room had not information booklet, like ice machines were on other floors. Kitchen food prices were not posted. Bed covers were too short. One exterior back or side door was left open to the public. Elevators floors were cracked. NO FREE BREAKFAST, and no nearby fast food restaurants. The GOOD: Comfortable bed!!!!!! A/C worked on very hot days. Mostly secure doors. Clean comfortable lobby. Location: Two churches in the block across the street. On a good day, could be walking distance to the courthouse. Walking distance to the levy to watch fireworks. Next door to the Bently hotel. Numerous gathering rooms for huge crowds.
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Jessica

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean and quiet easy access to highway
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Ramon

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location of the hotel is good.
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Sherry

家庭旅遊
喜歡：住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Brian

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel
The stay was amazing and comfortable. Really nice staff.
於 2023 年 7 月住了 1 晚

6/10 一般般

Minoo

喜歡：住宿環境和硬體
不喜歡：員工素質
We got a king bed room for one night. Everything was good, the room was clean and spacious. The only thing that we didn’t like was the receptionist lady attitude when we arrived there. Our checking in was late night so it might be because of that! Other than that everything was good
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Jacquelyn

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Erica

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Jacquelyn

於 2023 年 7 月住了 1 晚