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阿爾巴尼機場貝斯特韋斯特普拉斯修爾住宿飯店的評分

2.5 out of 5
阿爾巴尼機場貝斯特韋斯特普拉斯修爾住宿飯店
200 Wolf Rd, Albany, NY

評論

5.8
10 分，有夠讚；1003 則評論中有 170 則" "
8 分，不錯哦；1003 則評論中有 214 則" "
6 分，一般般；1003 則評論中有 181 則" "
4 分，不太好；1003 則評論中有 171 則" "
2 分，很糟糕；1003 則評論中有 267 則" "

5.6/10

整潔度

7.2/10

員工素質

6.0/10

設施服務

5.4/10

住宿環境和硬體

5.4/10

環保程度

評論

10/10 有夠讚

Jiahuan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 10 月住了 1 晚

8/10 不錯哦

wai cheong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Travel tour location is good. Many restaurants are
於 2019 年 7 月住了 1 晚

2/10 很糟糕

Cyndi

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The room was very dirty. The whole place smelled like syrup, urine, and stale popcorn. Your shoes stuck to the floor and I had to clean dried spilled soda from the night stand. This property should not even be an option through Expedia.
於 2024 年 4 月住了 1 晚

6/10 一般般

Richard，St-Augustin de Desmaures

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
Hébergement très ordinaire Ça ne vaudrait pas plus de 100$ canadien Propreté douteuse, qualité des installations et de l’ameublement médiocre
於 2024 年 4 月住了 1 晚

6/10 一般般

Ngalula N

不喜歡：住宿環境和硬體
Noise and the non smoking room was not, looked like someone smoke in there while they stayed. A lot of children in the always and did not look professional
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Charles

喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Claudio Marcelo

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very quiet place. Safe in a very comfortable enviromemt.
於 2024 年 2 月住了 1 晚
Aika 於 2024年3月6日回覆
So glad you had a great time in our hotel! Please visits us again :)

2/10 很糟糕

Cheyenne

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Christine F. 於 2024年3月20日回覆
Thank you for review. We are sorry to hear that your stay did not match expectations. We will use your feedback to make improvements with guest satisfaction. Thank you for staying with us.

10/10 有夠讚

robert

喜歡：整潔度、員工素質和住宿環境和硬體
it was ok
於 2024 年 2 月住了 3 晚
Christine F. 於 2024年2月29日回覆
Thank you for your review. We are pleased to hear you enjoyed your overall stay with us. Thank you for staying with us. We hope to see you for a future stay.

6/10 一般般

Myakye

於 2024 年 2 月住了 1 晚
Christine F. 於 2024年3月20日回覆
Thank you for leaving us a review. We are sorry to hear that you did not enjoy your stay with us. We will continue to work on improving guest relations. We hope you will come back for another stay to see the improvements. Thank you again for staying with us.

2/10 很糟糕

Ciara

不喜歡：整潔度、員工素質和住宿環境和硬體
Sheets had stains waited 25 minutes for front desk to check in tub disgusting juat a bad experience
於 2024 年 2 月住了 1 晚
Christine F. 於 2024年2月29日回覆
Thank you for review. We are sorry to hear that your stay did not match expectations. We will use your feedback to make improvements with guest satisfaction. Thank you for staying with us.

6/10 一般般

Gladys E Vele

家庭旅遊
喜歡：員工素質
Limited breakfast … not fresh
於 2023 年 10 月住了 2 晚

2/10 很糟糕

Julie

於 2023 年 10 月住了 1 晚

6/10 一般般

Raven，Elkhorn

團體旅遊
喜歡：員工素質和設施服務
Fine. But...... odd. Lighting and motif was bizarre. Clientele was interesting. Staff was awesome. Room was clean.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Avesh

家庭旅遊
喜歡：整潔度和住宿環境和硬體
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Daniel

喜歡：員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

6/10 一般般

John

商務旅客
喜歡：整潔度和員工素質
Good value for th money
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Leanne

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

6/10 一般般

katherin

不喜歡：整潔度、員工素質和住宿環境和硬體
Even though the young man at the front desk was very nice, the hotel conditions are horrible. My room was very smelly. Thank God I had a can of lysol in my car so spray the room down and it was much better after some time. The bathroom looked like it had not been cleaned prior to our arrival. Terrible terrible! The only good thing this jotel had was the pool. It was warm and clean.

2/10 很糟糕

Kerrina

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Mold everywhere, dirty linens, bad smell throughout the building and also musty, and totally rundown. It was also extremely loud—people yelling and partying down the halls all night, as well as club-level loud music playing in the lobby all night. At some point there were police and ambulances there. We would have turned around and left as soon as we got there if it wasn’t so late at night when our flight arrived. DO NOT STAY HERE IF YOU VALUE YOUR HEALTH AND SAFETY.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Julie

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property dirty and seemed to be a housing situation for people. We had 2 rooms reserved one room the door was almost kicked in by a “maintenance” person with no call from the front desk before the man came. During the night there were people running through the halls screaming all night long. Upon “waking” using this lightly because there was no rest to be had, at 4 am to go to the airport there were around 10 police vehicles outside the building. 10/10 DO NOT RECOMMEND
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Deborah

Very loud Way to much cleaner
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Robert

家庭旅遊
喜歡：員工素質
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Celso

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sucio
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Howard

情侶出遊
喜歡：設施服務
As above
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Dawn

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

2/10 很糟糕

Salvador O.

商務旅客, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度和設施服務
.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

MaryEllen

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The rooms were fine. Beds were comfortable. The tv didn’t turn on.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Tiffany

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
DO NOT STAY HERE!!
We did not end up staying at the hotel. We checked in and checked right back out. When we were walking to our room, my daughter and I started coughing so badly from the smell of marijuana that we literally had to leave! I would never recommend this hotel to anyone!! When I reported this to the front desk, there was another family leaving for the exact same reason. Their daughter has asthma and she looked terrible! I would greatly appreciate a refund since this hotel is not advertised as it actually is. It is run down, not very clean, the lobby smelled like fish and should not even be advertised for anyone to stay there! The pictures are COMPLETELY misleading!!!
於 2023 年 9 月住了 1 晚

6/10 一般般

Barbara

情侶出遊
不喜歡：住宿環境和硬體
This property badly needs updating. I have stayed at this hotel for years and it has not been renovated in many years. The furniture is old. The bathroom is clean but looks dirty due to age.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Dean

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Gross - Hotels.com wouldn't give a refund
We booked this hotel for a family trip but luckily did not make it through the door. My brother-in-law made it to the hotel first and called me and told me to stop and book somewhere else! Sleezy people hanging out front, rude front desk, and top it off a disgusting hotel. *See Photo*. What made it worse is Hotels.com stuck to their no-refund policy even though it was unsafe and un healthy for ANYONE especially kids to be staying there.
於 2023 年 7 月住了 2 晚
Christine F. 於 2023年9月7日回覆
Thank you for feedback. We are sorry to hear that your stay was unsatisfactory. We will use your feedback to make improvements with staff and maintenance issues. Thank you for staying with us.

2/10 很糟糕

Michele

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
This was the worse place ever they had hookers there and they didn't care the room smelled so bad it was so dirty that we didn't stay there and got our money back it was the worse place I have ever been to
於 2023 年 8 月住了 5 晚

4/10 不太好

Britney

於 2023 年 9 月住了 1 晚

2/10 很糟糕

chris

於 2023 年 9 月住了 1 晚

2/10 很糟糕

Karen

不喜歡：整潔度、員工素質和住宿環境和硬體
I don’t like the fact that the door did not close well and there was lots of noise outside.
於 2023 年 9 月住了 1 晚
Christine F. 於 2023年9月7日回覆
Thank you for your review. We will use your feedback to make improvements with guest satisfaction. Thank you for staying with us.

6/10 一般般

真實旅客

喜歡：員工素質和客房舒適度
不喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Christine F 於 2023年8月31日回覆
Thank you for your review. Thank you for staying with us.

2/10 很糟糕

Carlos

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Potential guests need to be made aware that this hotel is being used to house migrant refugees. Rates need to reflect this inconvenience.
於 2023 年 8 月住了 1 晚
Christine F 於 2023年8月31日回覆
Thank you for your review. We are proud to accommodate guests from all over the world. We are sorry to hear that guests of different cultures were an inconvenience to your stay with us. Thank you for staying with us.

2/10 很糟糕

JULIO

於 2023 年 8 月住了 1 晚
Christine F 於 2023年8月31日回覆
Thank you for your review. Thank you for staying with us.

6/10 一般般

Carl

家庭旅遊
不喜歡：員工素質
We Had to wait for 5 minutes before someone came to check us in. She was reserved and not welcoming. The hotel has security staff, not helpful in one of the side entrances. The breakfast buffet is okay but not run well. The room is spacious and was clean, but the shower head isn't working and the toilet needs repair.
於 2023 年 8 月住了 2 晚
Christine F 於 2023年8月31日回覆
Thank you for your feedback. We will use your review to continue to work on improving guest satisfaction. Thank you for staying with us.

2/10 很糟糕

David

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
This Best Western had several security guards walking the floors and they were obviously needed. Apparently this Best Western is being used as a shelter of sorts. A women said she was staying there at least a year. There were several people outside the hotel at 11:00 PM. The outside smelled of human and cat urine. The room I stayed is in need of maintenance. Ex) the bathroom needs new caulking - the tub is stained. Just not a great place to stay. This Best Western is rated a 1 in this opinion. I always look for Best Westerns when I travel - that will not be the case anymore.
於 2023 年 8 月住了 1 晚
Christine F 於 2023年8月31日回覆
Thank you for your review. We are sorry to hear that your stay with us was unsatisfactory. We will use your feedback to continue working on improvements with guest satisfaction. Thank you for staying with us.

10/10 有夠讚

Mohammad

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Christine F 於 2023年8月31日回覆
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. Thank you for staying with us. We hope to see you again for a future stay.

10/10 有夠讚

Daniel

喜歡：設施服務
Very near the airport
於 2023 年 8 月住了 1 晚
Christine F 於 2023年9月1日回覆
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. Thank you for staying with us and we look forward to seeing you again in the future.

4/10 不太好

Janet

家庭旅遊
不喜歡：住宿環境和硬體
Noisy-room by the pool and heard screaming and someone talking loudly on phone at 5am. Toilet paper dispenser falling off the wall and bathroom faucet broken with no hot water.
於 2023 年 8 月住了 1 晚
Christine F 於 2023年9月1日回覆
Thank you for your review. On behalf of management we extend an apology that your stay was less than satisfactory. We will use your feedback to make improvements. Thank you for staying with us.

2/10 很糟糕

charles

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I and my friend checked in from Wednesday through Friday nites. I went to the Hospital Where I stayed from Wednesday night to Sunday. My bags were kept in my friends car in case i needed something. Hotel would not offer discount for my not being there. I was charged every night at hotel & every night at hospital. pure duplication of costs.
於 2023 年 8 月住了 3 晚
Christine F 於 2023年9月1日回覆
Thank you for your review. We are sorry to hear that you fell ill during your stay with us. We provided accommodations for your friend during your stay at the hospital. We send positive energies and hope that you are in good health. Thank you for staying with us.

10/10 有夠讚

JODY

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Security at every door
於 2023 年 8 月住了 1 晚
Christine F 於 2023年9月1日回覆
Thank you for your review. Thank you also for staying with us. We hope to see you again for a future stay.

4/10 不太好

David

於 2023 年 8 月住了 1 晚
Christine F 於 2023年9月1日回覆
Thank for your review. We are sorry to hear that your stay with us was not totally a success. We will use your feedback to continue to make improvements with guest satisfaction. Thank you for staying with us.

2/10 很糟糕

Sarah

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Christine F 於 2023年9月1日回覆
Thank you for your review. We also thank you for staying with us. We hope to see you again for a future stay.

2/10 很糟糕

joan

不喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Christine F 於 2023年9月1日回覆
Thank you for your review. On behalf of management we apologize that your stay was less than satisfactory. We will use your feedback to make improvements. Thank you for staying with us.

8/10 不錯哦

Garry

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Spacious room, nice hot shower.
於 2023 年 8 月住了 1 晚
Christine F 於 2023年9月1日回覆
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Thank you again for staying with us. We look forward to seeing you again for a future stay. f