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艾比利尼智選假日套房飯店 - IHG 旗下飯店的評分

2.5 out of 5
艾比利尼智選假日套房飯店 - IHG 旗下飯店
3112 S Clack St, Abilene, TX

評論

8.4

非常好

10 分，有夠讚；778 則評論中有 408 則" "
8 分，不錯哦；778 則評論中有 215 則" "
6 分，一般般；778 則評論中有 75 則" "
4 分，不太好；778 則評論中有 46 則" "
2 分，很糟糕；778 則評論中有 34 則" "

8.6/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

8.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Hing Wan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great experience
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Amy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property and staff was great!
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Theresa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The woman at check in was very friendly and answered all our questions
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Brian

於 2024 年 3 月住了 2 晚

8/10 不錯哦

Tina

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Property was very clean and room were nice. The only complaint I have is the breakfast was not like advertised. My family went down for breakfast on Sunday morning at 8:45a.m and there very minimum food left. Breakfast attendant was not helpful at all. I saw lots of family's try to have breakfast but there was no food.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Brittany

家庭旅遊, 親子旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
First, we arrived at the wrong holiday inn (which is completely my fault) but the front desk was extremely rude and not helpful. We checked in extremely late after sporting events ready to shower and go to bed....the sheets had not been changed - there were food crumbs and hair in the sheets. We slept on top of the bedding with no blankets. For sure not going back.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

christian

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Debra

喜歡：整潔度、員工素質和住宿環境和硬體
Limited parking and inconvenient location to get to. Room was nice and clean. Breakfast selection was good.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Judy

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Quiet and nice room
於 2024 年 3 月住了 1 晚

4/10 不太好

Rafael

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
We had to request a different room the room we got smelled terrible
於 2024 年 3 月住了 1 晚

6/10 一般般

Hamlin,

喜歡：員工素質和住宿環境和硬體
I was very disappointed that the hot tub was not up and running. This is the reason I chose this hotel because I thought after driving all day it would be nice to soak achey bones and muscles. The really nice part was the beds. They were perfect.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Don

於 2024 年 3 月住了 1 晚

2/10 很糟糕

JARED

不喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Cathy，Gainesville

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
only thing we didn't like was no milk ,yogurt, butter or cream cheese on Sunday.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Maria

家庭旅遊
I liked the property in general, it looked clean and I had a good night sleep. I had some trouble with breakfast because it took a long time to restock the food and the trash cans were full.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Barbara

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

10/10 有夠讚

De Anne

團體旅遊, 家庭旅遊
喜歡：設施服務
Near the event we were attending. Clean and rooms are large.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Joel

喜歡：員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Shawna

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jennifer

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Charles

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice room, staff was exceptional and great part of town.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Tony

家庭旅遊
喜歡：員工素質
Decent for quick trip
Breakfast had a decent selection and was ok. Cleanliness was not great and it’s an older hotel that could probably use a remodel. The service at the front desk was great and gets 5 stars but overall it was just an ok hotel.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jeff

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Donna

喜歡：整潔度、員工素質和住宿環境和硬體
Everything
於 2024 年 1 月住了 1 晚

10/10 有夠讚

James

於 2024 年 1 月住了 1 晚
ps 於 2024年1月21日回覆
Thank you so much for the fantastic 5-star rating! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding experience.

10/10 有夠讚

Kathy

情侶出遊
喜歡：設施服務
The staff were friendly and the hotel was very clean!
於 2024 年 1 月住了 2 晚
PS 於 2024年1月21日回覆
Thank you so much for the fantastic 5-star rating! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding experience.

4/10 不太好

jose

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
I am a regular traveler in Abilene and I usually spend a whole week in every stay. I’ve seen this hotel going from an excellent management to a recently poor one. E.g. it is more a more recurring the fact about missing things at breakfast. Where it is supposed to be yogurt or fruit or rolls, there is a sign that says “Truck is delayed, sorry for the inconvenience”. That could happen once, but not every week. That’s is not a truck delayed, that’s simply poor Operations. A one-night guest may not realize that, but it is clear when you spend 4 days in row. There is a value perception in this brand (Hooiday Inn) a guest has in mind that this location is simply defaulting. Look for other alternatives in town if possible.
ps 於 2024年1月21日回覆
Thank you for sharing your feedback. We sincerely apologize for the recent shortcomings in our service. We are actively addressing operational issues to ensure a consistent and improved experience. Your insights are invaluable, and we hope to have the opportunity to regain your trust in the future.Best regards,Paul

10/10 有夠讚

Robert，Frisco

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
PS 於 2024年1月21日回覆
Thank you so much for the fantastic 5-star rating! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding experience.

10/10 有夠讚

nuala，Austin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
PS 於 2024年1月21日回覆
Thank you so much for the fantastic 5-star rating! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding experience.

6/10 一般般

Zach

10/10 有夠讚

Ricardo

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente
於 2023 年 12 月住了 1 晚
PS 於 2024年1月21日回覆
We greatly appreciate your outstanding 10 out of 10 rating! It brings us immense joy to know that you had a delightful stay with us. Your satisfaction remains our top priority, and we eagerly anticipate the opportunity to welcome you back for yet another exceptional experience.

10/10 有夠讚

Tammy

家庭旅遊, 親子旅遊
於 2023 年 12 月住了 1 晚
PS 於 2024年1月21日回覆
Thank you so much for the fantastic 5-star rating! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding experience.

10/10 有夠讚

Gail

於 2023 年 12 月住了 1 晚
PS 於 2024年1月21日回覆
Thank you so much for the fantastic 5-star rating! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding experience.

10/10 有夠讚

Hassan

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
PS 於 2024年1月21日回覆
We greatly appreciate your outstanding 10 out of 10 rating! It brings us immense joy to know that you had a delightful stay with us. Your satisfaction remains our top priority, and we eagerly anticipate the opportunity to welcome you back for yet another exceptional experience.

4/10 不太好

Justin

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2023 年 11 月住了 1 晚
ps 於 2024年1月21日回覆
We appreciate your feedback and are sorry to hear about your experience. We're committed to improving and hope to earn a 5-star review on your next stay. Please share any specific concerns, so we can enhance your experience.

2/10 很糟糕

Patricia

家庭旅遊
不喜歡：整潔度
Like... Food service was very good. dislike...room was never cleaned.
於 2023 年 11 月住了 5 晚
Ps 於 2024年1月21日回覆
Thank you for praising our food service! We apologize for the oversight in room cleaning and appreciate your feedback. Rest assured, we're addressing this issue to ensure a more seamless experience during your next stay.

8/10 不錯哦

Joel

喜歡：員工素質和住宿環境和硬體
Property us good but bathroom was smelly and towels as well. Everything else was good.
於 2023 年 11 月住了 1 晚
ps 於 2024年1月21日回覆
Thank you for your feedback. We're pleased to hear that you found our property good. We apologize for the inconvenience with the smelly bathroom and towels. Your comments are valuable, and we'll address these issues promptly to enhance your future visits

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean. Solid breakfast.
於 2023 年 11 月住了 1 晚
ps 於 2024年1月21日回覆
Thank you for your positive feedback! We're glad to hear you found our hotel clean, and enjoyed the solid breakfast. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay.

10/10 有夠讚

Gracie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Big room, comfy bed, warm breakfast- what else does one need?! We will be back when we are in the area.
於 2023 年 11 月住了 1 晚
PS 於 2024年1月21日回覆
We appreciate your glowing review! It's fantastic to hear that you enjoyed our spacious rooms, comfy beds, and the warm breakfast. We can't wait to welcome you back when you're in the area. Safe travels until then!

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Rebecca

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Football game Permian
Our room was very comfortable and nice. The staff was very nice and helpful. Thank you 😊
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Allen

於 2023 年 11 月住了 1 晚
PS 於 2024年1月21日回覆
Thank you so much for the fantastic 5-star rating! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding experience.

10/10 有夠讚

Michele

於 2023 年 11 月住了 3 晚

8/10 不錯哦

terry

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean and comfortable
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Patricia

於 2023 年 11 月住了 2 晚
ps 於 2024年1月21日回覆
We greatly appreciate your outstanding 5 out of 5 rating! It brings us immense joy to know that you had a delightful stay with us. Your satisfaction remains our top priority, and we eagerly anticipate the opportunity to welcome you back for yet another exceptional experience.

8/10 不錯哦

robert

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room doors slam very hard and loud. Those are easily adjusted.
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Scott

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Vicki

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, beds comfortable
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Patti

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Traveling across the country
Breakfast was disappointing but the bed was so comfortable. The room was wonderful and the amenities first class. The night clerk was great but the morning clerk unfriendly. Very safe place.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Percy

喜歡：整潔度、員工素質和住宿環境和硬體
Great stay...everything was good!!
於 2023 年 10 月住了 1 晚