海洋公園 5 星級飯店

"客房整潔舒適，尤其床和枕頭好舒服"

"Air conditioner was too cold "

"The services is as good as always. The receptionists and other staff are very helpful, efficient and friendly. The room is also above par: newly-renovated, clean, spacious, and with good supply of essentials. The bedding is very comfortable too. "

"酒店舒適乾淨、員工服務熱忱、週邊交通便利。"

"I would like to express my heartfelt appreciation for the outstanding service provided by Lynette and Paldo at the hotel's front desk. Their assistance during my birthday celebration was nothing short of exceptional. They went above and beyond to ensure that every aspect of my stay was perfect, from the best arrangement for the celebration to a surprise upgrade that made the experience even more memorable. Not only were they incredibly helpful and efficient, but their warm and friendly demeanor made me feel truly valued as a guest. Lynette and Paldo's dedication to delivering top-notch customer service is truly commendable, and I would highly recommend their assistance to anyone seeking an extraordinary hotel experience."

"Friend staff, caring and delightful."

"We’ve been here many times, and among a lot of the 5-star hotels we’ve stayed in HK, this is one of my favourites. Grand hyatt HK is definitely one of the best in terms of value for money! Mr Scott Lui from the club lounge is super kind to guests and makes everyone feel welcome. "