基隆5 星級飯店

「牛排館門口接待態度超级悪劣.」

「 Feels good in every little detail.」

「整體住宿體驗不錯。但是前台Olivia服務態度不好，對待客人的合理要求應對不及時且不夠禮貌，建議加強溝通話術的培訓。另外，客房點餐種類太少，可否增加一些帶有地方特色的台式菜品或小吃。或者增加外賣送至客房的服務，謝謝」

「The hotel breakfast buffet requested for full money while we registered at the entrance counter for the elderly with certain discount. However, it is very appreciated that the hotel gave me a pre-birthday cake one day before my birthday to my very surprise and I am thankful to the hotel. 」

「酒店在捷運旁邊出入很方便，職員服務態度非常好」

「Everything is ok」

「My room is at level 20 but I can still hear noise at midnight.」

「優質酒店，適合家庭旅遊。」

「Reception is kind of cool but efficient. The location of the hotel is great. The facilities of the gymnasium are great but they open till only 9:30pm. 」

「交房前沒有收拾乾淨房間，房間垃圾桶仍有紙團」

「始終懐念以前的早餐」