「I sent an email to the reservation staff regarding the honeymooner arrangement. He did not even read the details of my email and then replied the hotel is fully booked. Hence, I asked him again and he said he will arrange accordingly. However, nothing was arranged for us during the stay....」
「What made it a special stay was the reception staff. The way they treat the guests is incredible. African receptionist, can't remember her name and the manager on duty, they were very flexible and did everything possible to make me feel comfortable」