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SchlossHotel Zermatt – Active & CBD Spa Hotel
4.0 star property

Upscale spa hotel, walk to Zermatt-Matterhorn Ski Paradise

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

SchlossHotel Zermatt – Active & CBD Spa Hotel

Photo gallery for SchlossHotel Zermatt – Active & CBD Spa Hotel

Front of property - evening/night
Apartment (Penthouse - Cleaning every 3 days) | Balcony
Apartment (Penthouse - Cleaning every 3 days) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Lobby lounge
Apartment (Penthouse - Cleaning every 3 days) | Bathroom | Bathtub, free toiletries, hair dryer, bathrobes

Overview of SchlossHotel Zermatt – Active & CBD Spa Hotel

Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • Spa
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar

Check out the area

Bahnhofplatz 18, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt Visitor Center1 min walk
  • Popular LocationZermatt-Furi Gondola14 min walk
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Room options

Comfort Suite

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Boutique Junior Suite in rustic style

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Suite

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Room

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 18 Ping (60 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Family Suite

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 18 Ping (60 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Comfort Double or Twin Room

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 Bedroom, Non Smoking, Mountain View (Matterhorn view)

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Chalet

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Double Room

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 6.04 Ping (20 square meters)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 Double Bed

Boutique Junior Suite in modern style

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 11 Ping (36 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Single Room (Style)

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 6.04 Ping (20 square meters)
  • Sleeps 1
  • 1 Twin Bed

Luxury Suite

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 24.2 Ping (80 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

Apartment (Penthouse - Cleaning every 3 days)

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 69.58 Ping (230 square meters)
  • Mountain view
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

Duplex Junior Suite with Matterhorn View

cleanliness

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 12.11 Ping (40 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Apartment (Cleaning every 3 days)

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 30.24 Ping (100 square meters)
  • Mountain view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Similar properties

About the neighborhood

Zermatt

SchlossHotel Zermatt – Active & CBD Spa Hotel is located in Zermatt City Centre, a neighborhood in Zermatt, and is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 1 min walk
  • Matterhorn glacier paradise - 7 min walk
  • Zermatt-Furi Gondola - 14 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 1 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • McDonald's - 2 min walk
  • Golden India - 1 min walk
  • Le Petit Royal - 2 min walk
  • Restaurant Derby - 2 min walk
  • Grizzly's - 1 min walk

About this property

SchlossHotel Zermatt – Active & CBD Spa Hotel

Upscale hotel located in Zermatt City Centre
SchlossHotel Zermatt – Active & CBD Spa Hotel is located close to Zermatt-Matterhorn Ski Paradise, and provides a terrace, shopping on site, and a garden. Treat yourself to a hot stone massage at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free train station pick-up, babysitting (surcharge), and smoke-free premises
  • Multilingual staff, free newspapers, and massage treatment rooms
  • A TV in the lobby, a foosball table, and a billiards/pool table
  • Guest reviews give top marks for the breakfast and location
Room features
All guestrooms are individually furnished, and have comforts such as heated floors and bathrobes, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathtubs, free toiletries, and hair dryers
  • 70-cm flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and heated floors

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge

Things to do

  • Billiards/pool table
  • Foosball table
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1964
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

Outdoor space

  • Balcony

More

  • Desk
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per day
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15.00 per pet, per day
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Schlosshotel Life Style Zermatt Hotel
Schlosshotel Hotel
Schlosshotel Hotel Zermatt
Schlosshotel Zermatt
Schlosshotel Tenne Hotel Zermatt
Schlosshotel Tenne Zermatt
Schlosshotel Life Style Hotel
Schlosshotel Life Style Zermatt
Schlosshotel Life Style
Schlosshotel my Lifestyle
SchlossHotel Zermatt – Active & CBD Spa Hotel Hotel
SchlossHotel Zermatt – Active & CBD Spa Hotel Zermatt
SchlossHotel Zermatt – Active & CBD Spa Hotel Hotel Zermatt

Frequently asked questions

Does SchlossHotel Zermatt – Active & CBD Spa Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at SchlossHotel Zermatt – Active & CBD Spa Hotel?

As of 2024/3/29, prices found for a 1-night stay for 2 adults at SchlossHotel Zermatt – Active & CBD Spa Hotel on 2024/4/2 start from NT$14,409, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SchlossHotel Zermatt – Active & CBD Spa Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of CHF 15.00 per pet, per day.

How much is parking at SchlossHotel Zermatt – Active & CBD Spa Hotel?

SchlossHotel Zermatt – Active & CBD Spa Hotel doesn't offer parking.

What time is check-in at SchlossHotel Zermatt – Active & CBD Spa Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at SchlossHotel Zermatt – Active & CBD Spa Hotel?

Check-out is at 11 AM.

Where is SchlossHotel Zermatt – Active & CBD Spa Hotel located?

Located in Zermatt City Centre, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 10 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 2-minute walk.

SchlossHotel Zermatt – Active & CBD Spa Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 463 out of 580 reviews" "
Rating 8 - Good. 100 out of 580 reviews" "
Rating 6 - Okay. 10 out of 580 reviews" "
Rating 4 - Poor. 5 out of 580 reviews" "
Rating 2 - Terrible. 2 out of 580 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arnie, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property . Staff, particularly Victor and the owner were so helpful Beautiful spa. Excellent room cleaning , fabulous breakfasts and super convenient for the village and ski lifts. Strongly recommend this for a great hotel experience in Zermatt
Stayed 4 nights in Mar 2024

8/10 Good

Yun He

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater feels like it wasnt working properly and so well on the first night. After checking with staff, they said and came to check the heater and mention heaters are install inside the walls and may take few hours for the room to be heated. Kinda chilly the first night. And somehow from 2nd night onwards its slightly better. But we questioning on first night why would heater take so long eg.few hours as mentioned by staff for a city thats constantly in cold weather. Nevertheless, views was great from balcony when the weather is good, able to see famous matterhorn well. Not so impressed with their breakfast choices and we stay for 3 nights, got pretty bored with exact same breakfast choices for 3 mornings.
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Best Location
Stayed 4 nights in Feb 2024

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to thw train station. Incredible service. The team at the Schlosshotel is incredible. Every time we come to Zermatt this is where we stay.
Stayed 10 nights in Jan 2024

10/10 Excellent

Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in nice quite area, room was spotless clean and everything was just as u expect, Jim, Max and other staff are very helpful and friendly.
Stayed 2 nights in Jul 2023

10/10 Excellent

Luciana

Traveled with partner
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodations, friendly and helpful staff. Great location. I highly recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

heather

Stayed 1 night in Sep 2023