Hotel ZERMAMA Zermatt
3.5 star property

Comfortable Art Deco hotel near Zermatt-Furi Gondola

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel ZERMAMA Zermatt

Photo gallery for Hotel ZERMAMA Zermatt

Exterior
Balcony view
Grand Double Room, Balcony | Premium bedding, minibar, in-room safe, blackout drapes
Restaurant
Reception

Overview of Hotel ZERMAMA Zermatt

Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is NT$10,579
Price available on 2024/4/14

Explore the area

Matterstrasse 23, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt Visitor Center5 min walk
  • Popular LocationZermatt-Furi Gondola14 min walk
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Room options

Classic Suite

cleanliness

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
  • 14 Ping (46 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

Grand Double Room, Balcony

cleanliness

Highlights

Balcony or patio
Heating
Connecting rooms available
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Heated bathroom floor
  • 8.18 Ping (27 square meters)
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room, Balcony, Mountain View

cleanliness

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
Blackout drapes/curtains
  • 7 Ping (23 square meters)
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Classic Single Room, Private Bathroom

cleanliness

Highlights

Separate sitting area
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Premium bedding
  • 4 Ping (13 square meters)
  • Sleeps 1
  • 1 Twin Bed

Basic Double Room

cleanliness

Highlights

Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Heated bathroom floor
  • 5 Ping (17 square meters)
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Zermatt

Located in Zermatt, Hotel ZERMAMA Zermatt is in the city center and near a boardwalk/promenade. Zermatt-Furi Gondola is a notable landmark, and some of the area's activities can be experienced at Matterhorn Glacier Paradise and Klein Matterhorn Cable Car. Matterhorn and Matterhorn Ski Paradise are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as ice skating and sledding.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Matterhorn glacier paradise - 6 min walk
  • Zermatt-Furi Gondola - 14 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Golden India - 4 min walk
  • Le Petit Royal - 6 min walk
  • Harry`s Ski Bar - 3 min walk
  • Restaurant Bar Manud - 6 min walk
  • Grizzly's - 5 min walk

About this property

Hotel ZERMAMA Zermatt

Hotel rejuvenated in 2019 and located near Zermatt-Furi Gondola
Located close to Matterhorn Glacier Paradise and Klein Matterhorn Cable Car, Hotel ZERMAMA Zermatt provides a terrace, an art gallery on site, and designer stores on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), train station pick-up service, and snow sports gear
  • An elevator, concierge services, and multilingual staff
  • Free newspapers, a front-desk safe, and a porter/bellhop
Room features
All guestrooms at Hotel ZERMAMA Zermatt offer comforts such as premium bedding and heated floors, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Heated floors, rainfall showers, and hair dryers
  • Heated floors, cable channels, and heating

Languages

Dutch, English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–noon for a fee: CHF 15–30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Heated floor
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CHF 15–30 per person
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Admiral Hotel Zermatt
Admiral Zermatt
Admiral
Hotel Mama Zermatt
Hotel ZERMAMA Zermatt Hotel
Hotel ZERMAMA Zermatt Zermatt
Hotel ZERMAMA Zermatt Hotel Zermatt

Frequently asked questions

Is Hotel ZERMAMA Zermatt pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel ZERMAMA Zermatt?

As of 2024/3/28, prices found for a 1-night stay for 2 adults at Hotel ZERMAMA Zermatt on 2024/4/14 start from NT$10,579, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel ZERMAMA Zermatt?

Hotel ZERMAMA Zermatt doesn't offer parking.

What time is check-in at Hotel ZERMAMA Zermatt?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel ZERMAMA Zermatt?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel ZERMAMA Zermatt located?

Located in the heart of Zermatt, this hotel is 0.7 mi (1.1 km) from Zermatt-Furi Gondola. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Hotel ZERMAMA Zermatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 116 reviews" "
Rating 8 - Good. 25 out of 116 reviews" "
Rating 6 - Okay. 4 out of 116 reviews" "
Rating 4 - Poor. 1 out of 116 reviews" "
Rating 2 - Terrible. 0 out of 116 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruining

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I we love Zermama. A beautiful hotel in a beautiful location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back!
Beautiful view and room, easy check in, very clean, wish we could have stayed longer!
Stayed 1 night in Sep 2023

10/10 Excellent

Berna, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff- great location
Stayed 1 night in Aug 2023

6/10 Okay

Rekha

Traveled with partner
Liked: Staff & service, amenities
I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.
Stayed 1 night in Aug 2023

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Cynthia

Traveled with partner
Liked: Cleanliness
We booked 2 single rooms & stayed at Zermama Hotel for 2 nights in May23. Rooms: First of all, the hotel was modern. I liked the ambience of dark wood theme across the hotel & rooms, also loved the view from the room's big window, the electric curtain & the rain showers in the bathrooms. Having said that, we found the single rooms were actually too small, I.e. they were the smallest single room we stayed from the 5 hotels visited in Switzerland. Fortunately we only carried a hand luggage each as the room had just enough space to place a hand luggage (definitely wouldn't fit for a large check-in luggage.) The single beds felt like those seats on a plane, very short, where you might have to rest your feet on the window bay if you're taller than 5'11. The room hasn't got space to even place a small table or a chair, so you'd have to put your drinks or snacks either on the bed or the floor. The electricity sockets were also strangely located, I.e. only one socket by the bed. The others were located at the light switch half way up the wall or next to the toilet seat in the bathroom. The room hasn't got air con & it was quite hot, having said that, it was quite chill outside in May so we just had the bathroom window opened all night to let the air in. Location: If you don't follow the Google map, the Zermatt Train & Gornergrat stations are only 5-7 mins walk away. (Otherwise it'd take twice longer). Zermatt high street, Coop...etc. are all within reached from the hotel. We particul
Stayed 2 nights in May 2023

10/10 Excellent

Vance

Stayed 2 nights in May 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and amazing staff. This is a perfect stay for singles, couples, and families in Zermatt.
Stayed 1 night in May 2023

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great on top of the dedicated, friendly staff who really tried to solve any problems
Stayed 2 nights in May 2023