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Reviews of Dorsett Mongkok, Hong Kong

4 out of 5
Dorsett Mongkok, Hong Kong
88 Tai Kok Tsui Road, Kowloon

Reviews

8.2

Very Good

Rating 10 - Excellent. 392 out of 1008 reviews" "
Rating 8 - Good. 408 out of 1008 reviews" "
Rating 6 - Okay. 130 out of 1008 reviews" "
Rating 4 - Poor. 43 out of 1008 reviews" "
Rating 2 - Terrible. 35 out of 1008 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to live there and convenient
Stayed 1 night in Mar 2024
Response from Dorsett Mongkok on 2024/3/25
Dear David, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Excellent

Darius Kar Woo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Short walk to Olympic MTR or even walkable to Mong Kok. Decided after the stay, this is a better location than a previous hotel we stayed and would book in the future too.
Stayed 9 nights in Mar 2024
Response from Dorsett Mongkok on 2024/3/22
Dear Darius, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 Okay

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room is so tiny
Stayed 4 nights in Mar 2024
Response from Dorsett Mongkok on 2024/3/14
Dear Cathy, Thank you for taking the time to review your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining choices around the hotel. The room is nice and well designed. The two lifts cannot meet the demands during busy hours. I spent 20 mins waiting for the lift. Never try their shuttle bus as it is always full.
Stayed 5 nights in Feb 2024
Response from Dorsett Mongkok on 2024/3/7
Dear Emily, Thank you for taking the time to review your recent stay with us. Regarding the lifts, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 Good

john

Traveled with partner
Liked: Staff & service, property conditions & facilities
Tha hotel was good value compared to other options. Room was small but comfortable and clean. Would stay again.
Stayed 2 nights in Feb 2024
Response from Dorsett Mongkok on 2024/3/4
Dear John, Thank you for your comments. We are glad to know that you overall enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 Excellent

Kim Hock

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Very good
Stayed 5 nights in Feb 2024
Response from Dorsett Mongkok on 2024/2/29
Dear Kim, Thank you for your comment. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 Okay

Chengqun

Traveled with family
Disliked: Staff & service
Some staffs seem to be unfriendly. They speak limited English
Stayed 4 nights in Feb 2024
Response from Dorsett Mongkok on 2024/2/14
Dear Chengqun, Thank you for taking the time to review your recent stay with us. We would like to assure you that the service you encountered was definitely not the kind of service we strive to provide to our guests. Training will also be reinforced towards all the front line teams to ensure the best service to be delivered under any circumstances. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 Good

raymond, TEMPLE CITY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows need improvement
Stayed 1 night in Feb 2024
Response from Dorsett Mongkok on 2024/2/8
Dear Raymond, Thank you for taking the time to review your recent stay with us. Your comment on in-room amenity has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 Excellent

Philip Ching Biu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd like to say that the hotel provided all comfort and convenience as compared to the price. Only suggestion is to provide shuttle service between Olympic or Kowloon station for those who might be catching train or airfreight on light traceling.
Stayed 8 nights in Jan 2024
Response from Dorsett Mongkok on 2024/2/7
Dear Philip, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We are pleased to inform you that scheduled shuttle bus service is available to Mongkok & Kowloon MTR station and touristy spots including Langham Place, Elements mega shopping mall, Temple Street and China Hong Kong City. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

6/10 Okay

Florie

Disliked: Amenities, property conditions & facilities
The room is so small, we can hardly move around. The sink is so tiny you can not even put your toothbrushes in there.
Stayed 3 nights in Jan 2024
Response from Dorsett Mongkok on 2024/1/31
Dear Florie, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on the in-room facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 Excellent

Paul, Boynton Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. We were at this hotel for 4 nights before a cruise. The positives: - staff is excellent. Quickly dealt with any requests. - clean; strong hot shower - convenient location. 10 minute walk to Olympic Station and about 20 minutes to Mongkok station. - mini refrig and kettle with tea/coffee - there is a shuttle that runs 10-6 which makes 4 stops. First one at a mall with the Mongkok MTR station; one near the Star Ferry - excellent Korean restaurant 2 minute walk; McDonald’s across the street also. The negatives - the hotel only has A/C. No heat. We were there during a cold spell - they did have a limited number of mini heaters We got one and it really helped. - the beds are very firm and sort-of short. They were kind and put two mattress toppers on for me. - there are only 2 elevators which at rush times was difficult especially with luggage - rooms are small. We knew that when we booked but there is really no place to put suitcases. We did not eat in the restaurant so I have no info on it. Overall it was an excellent stay for the price.
Stayed 2 nights in Jan 2024
Response from Dorsett Mongkok on 2024/1/30
Dear Paul, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on our facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. Regarding the elevators, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 Good

Yui

Liked: Cleanliness, staff & service, property conditions & facilities
other guests made lot of noise
Stayed 20 nights in Dec 2023
Response from Dorsett Mongkok on 2024/1/30
Dear Yui, Thank you for taking the time toe review your recent stay with us. We are sorry to hear that the occasional noise disturbance caused your inconvenience; please rest assured we will look into our soundproof feature and make necessary improvements in the future to ensure the comfort of our guests. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 Good

ESTER FIDES

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Dorsett Mongkok on 2024/1/18
Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 Good

BEE BEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Dorsett Mongkok on 2024/1/15
Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff even though they had to serve many customers. Rooms small but cleverly laid out. Only complaint was how slow the lifts were at peak hours eg it took me 16 mins for the lift to come to go to ground floor at 11am one morning.
Stayed 3 nights in Dec 2023
Response from Dorsett Mongkok on 2024/1/15
Dear Patricia, Thank you for your comments. We are glad to know that overall you enjoyed your recent stay with us. Regarding lifts, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

6/10 Okay

Siat Meng

Traveled with partner
Liked: Property conditions & facilities
Stayed 8 nights in Jan 2024
Response from Dorsett Mongkok on 2024/1/12
Dear Siat Meng, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

Wai Man

Stayed 4 nights in Jan 2024
Response from Dorsett Mongkok on 2024/1/31
Dear Wai Man, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dorsett Mongkok on 2024/1/9
Dear Robert, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 Good

Everton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Dorsett Mongkok on 2024/2/14
Dear Everton, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

Watchalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Dorsett Mongkok on 2024/1/9
Dear Watchalee, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

4/10 Poor

Evan

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The location is great as it's close to many restaurants among other things. The room is unbelievably small. We didn't get an upgrade even though we are an Expedia Gold member. The staff forgot to make up our room 1 day even though the please make up room light was turned on and the please make up room card was outside. The person who was next to us was threatening us because he can't sleep even though he is being very noisy in the very early morning. Finally there is no way it's a 4 star hotel with the facilities and conditions of the rooms. Would not recommend this hotel considering it's more than $200 per room per night with NO breakfast.
Response from Dorsett Mongkok on 2024/1/9
Dear Evan, We regret to hear that your stay did not meet your expectation this time. Please be assured that our housekeeping has been reminded of this issue and will ensure proper cleaning procedures are adhered to at all times. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 Excellent

Barbara

Stayed 3 nights in Dec 2023
Response from Dorsett Mongkok on 2024/1/24
Dear Barbara, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

Maria Ckaren Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dorsett Mongkok was conveniently located near Olympic MTR Station. Very easy to take going to Disneyland and Tung Chung. The hotel is clean and staff are helpful.
Stayed 5 nights in Dec 2023
Response from Dorsett Mongkok on 2024/1/8
Dear Maria, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transportation around
Stayed 5 nights in Dec 2023
Response from Dorsett Mongkok on 2023/12/27
Dear Emilia, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Good

Victor

Stayed 3 nights in Sep 2023
Response from Dorsett Mongkok on 2024/1/9
Dear Victor, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 Good

Hwa Wee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dorsett Mongkok on 2023/12/27
Dear Hwa Wee, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the service of the staff. Had an issue wih the self serviced laundry machines where some of my clothes were stained by the dirt left by previous user. The staff went above and beyond to use external laundry service to remove those stains on my clothes. Saw the cleaning lady once when i left my room in the morning, and she asked if i need anything. The only con for some people might be the distance to the subway stations. Need to walk 10 to 15 minutes, depending on which one. For me, the walk is a good exercise. You can reach Mongkok or the Olympian mall within those 10 to 15 mintes walk. In summary, the hotel is very good value for the money.
Stayed 9 nights in Dec 2023
Response from Dorsett Mongkok on 2023/12/18
Dear Cody, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 Okay

Vincent

Traveled with group
Liked: Staff & service
Good hotel above average for HK standards and for the price however could be cleaner lots of of dust under the bed and the carpet was very dirty.
Stayed 7 nights in Dec 2023
Response from Dorsett Mongkok on 2023/12/21
Dear Vincent, Thank you for taking the time to review your recent stay with us. Please be assured that our housekeeping team has been informed of this issue and will pay extra attention to ensure proper cleaning work to be carried out at all times and in line with our standards, we are sorry for inconvenience caused. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

4/10 Poor

Wei Leng, Singapore

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient. Lack of amenities that were promised.
Stayed 2 nights in Nov 2023
Response from Dorsett Mongkok on 2023/12/18
Dear Wei Leng, We regret to hear that your stay did not meet your expectation this time. Your comment on the amenities has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice building. Rooms are small but I got a very high level room with a great view. The transportation is not that convenient especially for sonebody that do not know the area. The streets are quite confusing.
Stayed 1 night in Dec 2023
Response from Dorsett Mongkok on 2023/12/14
Dear Robert, Thank you for taking the time to review your recent stay with us. Location wise, our hotel is located a 7-minute walk from the Olympics Station, with plenty of local shops and eateries along the street. We hope you enjoyed exploring the local vibes in the neighborhood during your stay. Scheduled shuttle bus service is also available to Mongkok & Kowloon MTR station and touristy spots including Langham Place, Elements mega shopping mall, Temple Street and China Hong Kong City. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Dorsett Mongkok on 2023/12/14
Dear Fay, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Dorsett Mongkok on 2023/12/14
Dear Tracy, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Dorsett Mongkok on 2023/12/14
Dear Harry, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

YING LUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to train and bus services / station and shops close by, and markets 15 - 20 min walk or use the hotel shuttle
Stayed 13 nights in Nov 2023
Response from Dorsett Mongkok on 2023/12/11
Dear Ying Lung, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Good

Joanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the hotel is surrounded by so many other businesses so many options for food, shopping etc. A free shuttle bus is provided and MTRs are walkable. The staff were kind and very accommodating of any requests. The rooms are as advertised so u do get what’s promised.
Stayed 10 nights in Nov 2023
Response from Dorsett Mongkok on 2023/12/6
Dear Joanita, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Excellent

Rhoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location with less crowd
Perfect location to local food and good buys shopping. Conveniently near shops, convenience stores, pharmacy, food places, Mcdonalds, Starbucks and taxi stand. Its a great location for tourist without the heavy crowd
Stayed 4 nights in Nov 2023
Response from Dorsett Mongkok on 2024/2/16
Dear Rhoel, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room centrally located in Kowloon. Easy walking distance to several markets and thousands of restaurants. Free shuttle to Langham and Kowloon MRT station.
Stayed 2 nights in Nov 2023
Response from Dorsett Mongkok on 2023/11/20
Dear Mark, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Dorsett Mongkok on 2023/11/16
Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

Stacy

Stayed 1 night in Nov 2023
Response from Dorsett Mongkok on 2023/12/5
Dear Stacy, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 Good

ANITA

Stayed 6 nights in Nov 2023
Response from Dorsett Mongkok on 2023/12/5
Dear Anita, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 Good

Sweekuang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint the room and the toilet room are too small for comfort.
Stayed 2 nights in Nov 2023
Response from Dorsett Mongkok on 2023/11/10
Dear Sweekuang, Thank you for taking the time to review your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. with spacious bathroom for a more relaxing and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 Excellent

Mee Hong

Stayed 7 nights in Oct 2023
Response from Dorsett Mongkok on 2023/11/10
Dear Mee Hong, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

Wonjak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but enough if traveling solo like I did. The hotel is located in old downtown and there are many small shops & restaurant nearby that open almost 24 hours. So there is no way that you would have problem finding something to eat. The place is close to Olympic station within 5-6 mins walking distance so quite easy to travel around.
Stayed 4 nights in Oct 2023
Response from Dorsett Mongkok on 2023/11/7
Dear Wonjak, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

4/10 Poor

Chin

Traveled with family
Disliked: Amenities, property conditions & facilities
The location is misleading because it is technically not in Mongkok as the name suggests. Rooms are small, virtually no amenities and I do not know how it is rated 4 star.
Stayed 7 nights in Oct 2023
Response from Dorsett Mongkok on 2023/11/6
Dear Chin, We regret to hear that your stay did not meet your expectation this time. Location wise, our hotel is located a 7-minute walk from the Olympics Station, with plenty of local shops and eateries along the street. We hope you enjoyed exploring the local vibes in the neighborhood during your stay. Scheduled shuttle bus service is also available to Mongkok & Kowloon MTR station and touristy spots including Langham Place, Elements mega shopping mall, Temple Street and China Hong Kong City. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decent for price point.
Small room but very cozy. Comfortable bed.
Stayed 3 nights in Oct 2023
Response from Dorsett Mongkok on 2023/11/3
Dear Maggie, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 Excellent

Kheireddin

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Dorsett Mongkok on 2023/10/31
Dear Kheireddin, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and free shuttle bus
Stayed 1 night in Oct 2023
Response from Dorsett Mongkok on 2023/10/30
Dear Robert, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Good

Olivia

Liked: Staff & service, property conditions & facilities
Value for money, plenty of facilities to use staffs very friendly and polite. Amazing of dining options surrounding the areas.
Stayed 11 nights in Oct 2023
Response from Dorsett Mongkok on 2023/10/26
Dear Olivia, Thank you very much for your great comments. We are truly happy to know that you had a delightful stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Excellent

Philip

We checked in around midnight so they offered us kindly a late check out next day
Stayed 1 night in Oct 2023
Response from Dorsett Mongkok on 2023/10/25
Dear Philip, Thank you very much for your great comments. We are truly happy to know that you had a delightful stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.