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Mangosteen Ubud by Premier Hospitality Asia

Star Rating
4 out of 5

Information

Reviews

3.8 / 5Good
74 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Saraswati Temple
    5 min drive
  • Popular Location
    Puri Lukisan Museum
    5 min drive
  • Popular Location
    Neka Art Museum
    7 min drive

Choose your room

Book online or call:

02 7743 8472

Your dates need to occur after 2019-10-19. Try updating your dates to see prices for your trip.

    About this area

    Ubud

    Mangosteen Ubud by Premier Hospitality Asia is located in Ubud. The area's natural beauty can be seen at Ubud Monkey Forest and Campuhan Ridge Walk, while Bali Zoo and Bali Bird Park are popular area attractions. Bali Marine and Safari Park and John Hardy Ubud Design Studio and Workshop are also worth visiting.

    What's nearby

    • Popular Location
      Ubud Royal Palace - 5 min drive
    • Popular Location
      Saraswati Temple - 5 min drive
    • Popular Location
      Puri Lukisan Museum - 5 min drive
    • Popular Location
      Campuhan Ridge Walk - 5 min drive
    • Popular Location
      Neka Art Museum - 7 min drive

    Getting around

    • Denpasar (DPS-Ngurah Rai Intl.) - 39 min drive

    About this property

    Mangosteen Ubud by Premier Hospitality Asia

    An outdoor pool, dry cleaning, and laundry facilities are available at this smoke-free hotel. Other amenities include tour/ticket assistance and a garden. All 18 rooms offer free WiFi, LCD TVs, and free bottled water. Other amenities available to guests include showers, desks, and free toiletries.

    Renovations and closures

    In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi

    Parking and transportation

    • Limited parking spaces
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 150000 for adults and IDR 100000 for children

    Things to do

    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Outdoor pool

    Conveniences

    • No elevators

    Guest services

    • Daily housekeeping
    • Dry cleaning service
    • Front desk (limited hours)
    • Laundry facilities
    • Tour/ticket assistance

    Languages spoken

    • English

    Outdoors

    • Garden
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Free toiletries
    • Shower

    Entertainment

    • LCD TV

    Food and drink

    • Free bottled water

    More

    • Desk
    3.8
    5 - Excellent
    31
    4 - Good
    19
    3 - Okay
    11
    2 - Mediocre
    6
    1 - Poor
    7
    4.0
    Cleanliness
    4.2
    Service and Staff
    3.4
    Amenities
    3.8
    Property condition

    4/5 Good

    Small rooms and small hotel but good service and nice interior.

    Stayed 1 night in Oct 2019

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 8 nights in Oct 2019

    1/5

    Upon arrival of the hotel there was no one at reception to check us in. We were probably the only two in the whole hotel within the time we were there. There was also a food menu but most of the options were unavailable, this was a hassle as we were so hungry and were too far out from the centre of Ubud. We were also not told about the huge building beside the hotel which was under construction and made a lot of noise. After trying one night in the hotel we decided to check out and change hotels!

    Stayed 4 nights in Sep 2019

    4/5 Good

    I like the courteous staff. The walking up the stair to the room was very inconvenient without the help of an elevator.

    Stayed 4 nights in Jul 2019

    1/5

    Slightly better than a hostel

    Booked a non-refundable 28-day stay but left after only 11 nights (and checked into a Marriott). Housekeeping and food need improvement: I frequently needed to request toilet roll and shampoo/shower gel (when both are clearly empty) and was occasionally left without towels or a duvet cover, all of which are worn and/or soiled; the toilet seat also unattached itself during my stay. Other guests could be heard from my room—particularly if you stay in #103 beside the stairs—and wifi could be spotty with calls frequently dropping. Food menu is limited and basic, and having to order the night before plus state seating time—every single day—would have been a nuisance had staff not been so pleasant, the only redeeming quality about Mangosteen. However, there wasn't always someone at reception—an indication of understaffing or inefficiency—so guests were frequently venturing into the kitchen for assistance. I’d also agree with other reviewers that the location is manageable but a bit far from town. Overall, this establishment appears poorly managed by parent company, Premier Hospitality Asia, so I will be steering clear of all its properties in future.

    Stayed 28 nights in Aug 2019

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