This three-star resort was nicely presented down a lane way, just on the outskirts of the CBD of Ubud. I received a free upgrade to the best room they had as all the other rooms had been booked out. This room was very spacious. The bed was a four-poster bed with mosquito netting, which believe me you will need. The bed was comfortable. Air-conditioning worked well and there was a fridge in the room too, which was handy. In regards to the bathroom, very spacious, however could have been cleaner, as in the corners of the shower floor you could clearly see a grime and dirt build-up. Also, the shower curtain was covered in mould, but usable. Furthermore, there was a kitten who had decided to make my room it's sleeping place for the night, every night. It would sleep on top of a beam underneath the high thatched roof and it never ever came down the walls or on the floor, bed, etc. but still a little disconcerting. Management knew about this, but said they would have to get some sort of contractor to be able to access and remove the cat. The resort facilities were good though. The pool looked clean and was used regularly and there were sun lounges too. The restaurant here however was only open for breakfast, but there were good menu options. In regards to the staff, it was all run by young people, but they were very friendly. Sometimes though I would have to ask them twice to fulfil my request, but other than that everything was good. It felt very safe too, with security at night.
Pros: Good facilities, spacious, and well-presented. The fact that it had a fridge so I could keep my drinks cold. Also close to a convenience store.
Cons: Mainly cleanliness, in the whole week I was there the room only got cleaned once on the second last day of my stay. Also customer service at times.
Location: Location is quite good. The resort has a restaurant across the road and the closest convenience store is within a few hundred metres' walk.