4/10 Poor
MICHAEL
Traveled with group
2023/8/18
STAYAWAY from GLOBALSTAY
When we got into the apartment Wednesday evening, the washer was half full of dirty water, dryer full of wet towels and bedding. Were able to get dryer going (circuit breaker had tripped because overloaded with wet stuff), but not the washer. I called Global Stay and was told they'd have their "local agent" check it out the next day. Somebody did come in the apartment while we were out Thursday, because the door was left unlocked, but the washer was in the same condition. I called GS again that evening, and every day after. Each time I received excuses, promises and BS, but no action. To cap it off, at exactly our checkout time the next Tuesday, the "local agent" was at the door with two appliance repair people.
Other than that, the apartment wasn't too bad - lots of minor problems such as burned out bulbs, no plugs in sinks, no curtain in bedroom and mold in the showers.
MICHAEL
Stayed 6 nights in Aug 2023