Checking is all done through whats app message, and you have to provide and specify the number of guests, pets, car if parking, a picture of you with your ID and make security deposit payment prior to checking in via paypal. Checking experience was a total hustle. They overcoplicated something thats is usualy very simple. Then, once you do all that, they will send you instructions as of where to get the keys to the property which is in the parking garage at a locker with a key. For the check out you need to let them know via message what time you are leaving if not, you will be charged $30/per hour until you let them know you've checked out. Other than all that, the apartment was clean, and organized, great neighbour with lots of dinning option. I wouldnt stay there again though.