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Reviews

3.9 / 5Good
286 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Sensō-ji Temple
    7 min drive
  • Popular Location
    Tokyo Sky Tree
    8 min drive
  • Popular Location
    Ueno Park
    9 min drive
  • Airport
    Tokyo (HND-Haneda)
    25 min drive

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02 7743 8472

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    About this area

    Tokyo

    Located in Tokyo's Katsushika neighborhood, Smile Hotel Tokyo Ayase Ekimae is near a metro station. Sensō-ji Temple and Tokyo Sky Tree are notable landmarks, and some of the area's popular attractions include Ueno Zoo and KidZania Tokyo. Disneyland® Tokyo and Tokyo Tower are not to be missed. Our guests appreciate the hotel's convenience to public transportation: Ayase Station is just steps away.

    Popular Location

    What's nearby

    • Sensō-ji Temple - 7 min drive
    • Tokyo Sky Tree - 8 min drive
    • Ueno Park - 9 min drive
    • Tokyo Dome - 24 min drive
    • University of Tokyo - 26 min drive

    Getting around

    • Tokyo Ayase Station - 1 min walk
    • Ayase Station - 2 min walk
    • Tokyo (NRT-Narita Intl.) - 56 min drive

    About this property

    Smile Hotel Tokyo Ayase Ekimae

    Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 168 rooms offer free WiFi and free wired Internet, plus refrigerators and LCD TVs with digital channels. Other amenities available to guests include hair dryers, safes, and phones.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: JPY 1500 per night

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 980 for adults and JPY 540 for children
    1 restaurant

    Family friendly

    Dry cleaning service
    Laundry facilities
    Refrigerator

    Conveniences

    Elevator
    Vending machine

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage

    Languages spoken

    Chinese
    English
    German
    Japanese
    Korean

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Designated smoking areas
    Shared microwave

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains

    Bathroom

    Electronic bidet
    Free toiletries
    Hair dryer
    Shower/tub combination
    Towels

    Entertainment

    19-inch LCD TV
    Digital channels
    Pay movies

    Food and drink

    Refrigerator

    More

    Desk
    Phone
    Safe
    Slippers
    5 - Excellent
    65
    4 - Good
    148
    3 - Okay
    55
    2 - Mediocre
    15
    1 - Poor
    3
    4.0
    Cleanliness
    4.0
    Service and Staff
    4.0
    Amenities
    3.8
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Spent my first night in Japan here. Basically a fairly typical Japanese business hotel so fairly small but this didn't bother me as it had everything I needed and I don't spend much time at the hotel anyway. The location is very good in terms of access to public transport as the train station is directly opposite the hotel, and there are plenty of food and shopping options within walking distance. The staff were very friendly and attentive, they spoke good English and would do everything to help you out. It does take some time to commute to areas of Tokyo that most tourists visit such as Shinjuku, but consider that a good way to see the daily commute of the citizens. Overall I enjoyed my time here and would maybe not stay here again, just because I know a bit more about the layout of Tokyo, but I definitely wouldn't avoid it.

    Stayed 2 nights in Oct 2019

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Nov 2019

      2/5

      • Disliked: Cleanliness, staff & service, property conditions & facilities

      The Smile Hotel was quite different to what we had expected in the images. We had specified a non-smoking, double room in our booking. Upon checking in, we had been given a smoking room on a smoking floor, the bathroom smelled like someone had urinated in the bathtub. We brought this to the attention of a staff member at reception, who then told us that there were no other rooms available except a single room on a non-smoking floor, or a double room on a smoking floor. We informed him of the details of our booking (including the fact that I am an asthmatic) and presented our itinerary which clearly stated double room on a non smoking floor. It took about 30 mins at reception to then be told that there was a slightly bigger room (not single, not double) on a non-smoking floor which we opted to take. We were then told that this would be raised with the hotel manager. On the first night after midnight we moved our luggage to the slightly bigger non-smoking floor room, and then on the second night we again relocated to the correct room - which was apparently "not for sale". Having to move our luggage twice to relocate rooms on two consecutive nights, from two rooms which we did not book to one we finally booked, with no reimbursement for the nights we lost was not a good experience.

      Stayed 4 nights in Sep 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Hotel was in a good location for your visit. the breakfast buffet on the other had was a good value but most Item were cold.

      Stayed 1 night in Sep 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Stayed 4 nights in Aug 2019

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