- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, quiet location very clean and friendly staff
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ONE @ Tokyo is located in Tokyo's Sumida neighborhood, an area with great airport proximity. Tokyo National Museum and Tokyo Imperial Palace are cultural highlights, and travelers looking to shop may want to visit Tokyo Solamachi and Ameya-Yokochō. Looking to enjoy an event or a game? See what's going on at Ryogoku Kokugikan or Tokyo Dome. Our guests love the hotel's quiet location.查看Tokyo旅遊指南
Although the design and the decor of the hotel looks hip and cool, we didn’t really enjoy our two nights there. As soon as we entered the room, we found the toilet reek very strong pee smell. After informing the staff, they were nice enough to switch a room for us, however, the new room still smelt. We asked for a king bed room and we stayed in one the first night. However, when we returned to the room for the second night, the “king bed” was separated into two twin beds without anyone from the hotel telling us why. The bed was not really made and all the decorative pillows not placed back on the bed. What’s even more questionable? We found the two throws of the beds in our luggage... what?! The cleaning staff must not know the hotel enough to think it’s our belongings... I do not recommend staying in this hotel. Too much needs to be improved.