If you can, you must stay at this hotel once in your lifetime! Taormina is a fabulous town and Hotel TImeo is the hotel with the best service we have ever experienced. Every person who works in the hotel industry should learn there service skills here. We called the day before we arrived and Benedetto arranged a lunch at A Michelin Star Restaurant and the wonderful tour guide Antonella. Simona was wonderful at check in and uograded us to a lovely room with a view of the water and Mt Etna. The room was relatively simple but the balcony view was the best. I do suggest lighting options in the bathroom that aid the enjoyment of a bath at night. Only glaring lights are possible. Also the full length mirror was on the wrong closet door making it virtually unusable. Clearly women are not designers of hotel rooms - they should be. When we called down to the front desk to ask them to print a couple of prescriptions they not only did it but they arranged to have the prescriptions filled and they collected them - all without being asked to - Davide did this as well as helped us navigate our car to the hotel. If you want to get away and be in a beautiful place come here! We were here in early November - the off season so we can only imagine how busy the town and this hotel is in the summer, but it truly a gem and since a huge part of a place is the people we couldn't recommend this one enough. It is on our short list of places to come back to - and we will.