Front of property

Reviews of The Grand Hotel

4.5 out of 5
The Grand Hotel
1 Zhongshan N Road Sec 4, Zhongshang District, Taipei

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1008 reviews" "
Rating 8 - Good. 256 out of 1008 reviews" "
Rating 6 - Okay. 70 out of 1008 reviews" "
Rating 4 - Poor. 26 out of 1008 reviews" "
Rating 2 - Terrible. 17 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Qingzheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical and cultural feelings
Stayed 1 night in Mar 2024
Response from The Grand Hotel on 2024/3/29
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Andrew P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from 圓山大飯店 on 2024/3/29
親愛的貴賓:您好!感謝您選擇住宿圓山大飯店!很高興您對飯店住宿環境及同仁的服務感到滿意,我們會繼續努力,提升住宿及服務品質,提供賓客更貼切、舒適的住宿與休閒空間。再次感謝您的肯定,期待您的蒞臨。敬祝 順心如意圓山大飯店 公關推廣部門

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of the best hotels in Taipei and we highly recommend to stay at least once in your life if you ever travel to Taiwan!
Stayed 1 night in Mar 2024
Response from The Grand Hotel on 2024/3/27
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

8/10 Good

Jie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The facility is old, the shower door is not able to close completely, so the water came out after the shower. Overall, the hotel is nice and clean. The stuff is friendly.
Stayed 2 nights in Mar 2024
Response from The Grand Hotel on 2024/3/25
Dear Guests,Thank you for coming to The Grand Hotel and for your opinions. We will keep improving to meet your requests.Sincerely yours,Public Relations Department, The Grand Hotel

10/10 Excellent

Yu-Lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tours of Eastern and Western secret tunnels are nice! Especially,the Eastern tunnel with the tour bus!
Stayed 3 nights in Mar 2024
Response from The Grand Hotel on 2024/3/26
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service good, Food is okay
Stayed 3 nights in Mar 2024
Response from The Grand Hotel on 2024/3/26
Dear valued Customer: Welcome! Thank you for your feedback on our restaurant services. We value your input very much and will continue to improve and provide even better services. Wishing you all the best.Yours Truly,The Grand Hotel, PR Department.

2/10 Terrible

Lingjie

Disliked: Staff & service, property conditions & facilities
The staff at front desk (a young man of 20s on March 19) has horrible attitude. The hotel refused to give me a standard hotel itemized checkout receipt. It is getting worse. Very crowded and noisy. Not a place to stay for business travels. I used to stay here for the past 10 years, not any more given what happened this time.
Stayed 2 nights in Mar 2024
Response from The Grand Hotel on 2024/3/25
Dear Guests,Thank you for coming to The Grand Hotel and for your opinions. We will keep improving to meet your requests.Sincerely yours,Public Relations Department, The Grand Hotel

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful historic hotel, beautifully maintained in an ideal location. Truly an icon. Treat yourself to one of the nicer rooms, definately worth spending a little more! I make it a point to stay there for at least one night when ever I am in Taipei.
Stayed 1 night in Mar 2024
Response from The Grand Hotel on 2024/3/25
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Ernest, Etobicoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique Chinese palace design hotel experience; expensive buffet breakfast or a la carte room service; regular free shuttle to the nearest subway station and also to the nearest night market on weekends; one bedroom suite is like a Hilton Homewood suite with a bar, an office table, a spacious sitting room and a large balcony but without a kitchen. It is priced about the same as a NYC area hotel. I like this hotel.
Stayed 2 nights in Mar 2024
Response from The Grand Hotel on 2024/3/25
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

2/10 Terrible

Lingjie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t give hotel itemized checkout sheet which is required for business reimbursement. This is the first time I had such an issue during the last 20 years of business travels. This is horrible. I have to pay the business expenses by myself.
Stayed 1 night in Mar 2024
Response from The Grand Hotel on 2024/3/20
Dear Guests,Thank you for coming to The Grand Hotel and for your opinions. We will keep improving to meet your requests.Sincerely yours,Public Relations Department, The Grand Hotel

10/10 Excellent

Falin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Taiwan with Chinese palace architecture. It is like visiting national museum.
Stayed 2 nights in Mar 2024
Response from The Grand Hotel on 2024/3/20
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Huichun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from 圓山大飯店 on 2024/3/20
親愛的貴賓:您好!感謝您選擇住宿圓山大飯店!很高興您對飯店為您安排的房間、同仁的服務及餐廳的餐點感到滿意,您的肯定更是我們提昇服務品質的動力。再次感謝您的支持,更期待您的再度光臨。敬祝 順心如意圓山大飯店 公關推廣部門

10/10 Excellent

Quinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from 圓山大飯店 on 2024/3/18
親愛的貴賓:您好!感謝您選擇住宿圓山大飯店!很高興您對飯店為您安排的房間、同仁的服務及餐廳的餐點感到滿意,您的肯定更是我們提昇服務品質的動力。再次感謝您的支持,更期待您的再度光臨。敬祝 順心如意圓山大飯店 公關推廣部門

10/10 Excellent

Huimin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from 圓山大飯店 on 2024/3/18
親愛的貴賓:您好!感謝您選擇住宿圓山大飯店!很高興您對飯店為您安排的房間、同仁的服務及餐廳的餐點感到滿意,您的肯定更是我們提昇服務品質的動力。再次感謝您的支持,更期待您的再度光臨。敬祝 順心如意圓山大飯店 公關推廣部門

10/10 Excellent

Sunny, YORBA LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a lot of history and it is fun to explore around the hotel.
Stayed 1 night in Feb 2024
Response from The Grand Hotel on 2024/3/18
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

8/10 Good

Nanelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here if you plan on using public transportation to get around. Taxi drivers need to go around in circles cause only one entrance getting into the hotel. Upon lots of traffic and this circling is like an 15-30 min depending on which direction you are coming from. Very formal and clean. Nice to just stay once and probably not leave the premises. You see this beautiful building from afar and pretty grand and RED when you get inside.
Stayed 1 night in Mar 2024
Response from The Grand Hotel on 2024/3/18
Dear Guests,Thank you for coming to The Grand Hotel. We provide free shuttle bus service for our guests. Please notify us at the counter in advance next time you come to The Grand Hotel, and we will arrange transportation to take you to our recreation facilities. Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

8/10 Good

Ernest, Etobicoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique hotel in Classical Chinese palace style with modern plumbing. The economy room is small but well designed. It can accommodate a couple without much luggage without any problem. Good bathroom with bath tub and separate shower. Expensive buffet breakfast crowded with group tour travelers in a hurry. I enjoy my stay here.
Stayed 3 nights in Mar 2024
Response from The Grand Hotel on 2024/3/18
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

beien

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful
Stayed 1 night in Mar 2024
Response from The Grand Hotel on 2024/3/15
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

6/10 Okay

pei chi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washroom is pretty good. Bed mattress is too hardnot soft enough.
Stayed 4 nights in Mar 2024
Response from The Grand Hotel on 2024/3/14
Dear Guests,Thank you for coming to The Grand Hotel and for your opinions. We will keep improving to meet your requests.Sincerely yours,Public Relations Department, The Grand Hotel

10/10 Excellent

William

Stayed 1 night in Feb 2024
Response from 圓山大飯店 on 2024/3/12
親愛的貴賓:您好!感謝您選擇住宿圓山大飯店!很高興您對飯店為您安排的房間、同仁的服務及餐廳的餐點感到滿意,您的肯定更是我們提昇服務品質的動力。再次感謝您的支持,更期待您的再度光臨。敬祝 順心如意圓山大飯店 公關推廣部門

8/10 Good

Xiao

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from 圓山大飯店 on 2024/3/12
親愛的貴賓:您好!感謝您選擇住宿圓山大飯店!很高興您對飯店為您安排的房間、同仁的服務及餐廳的餐點感到滿意,您的肯定更是我們提昇服務品質的動力。再次感謝您的支持,更期待您的再度光臨。敬祝 順心如意圓山大飯店 公關推廣部門

10/10 Excellent

Bernice

Liked: Amenities
Unique decor with cultural elements, clean and elegant.
Stayed 1 night in Mar 2024
Response from The Grand Hotel on 2024/3/11
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

TONG

Stayed 1 night in Mar 2024
Response from 圓山大飯店 on 2024/3/11
親愛的貴賓:您好!感謝您選擇住宿圓山,歡迎您再度光臨,享受我們尊榮的服務。敬祝 順心如意圓山大飯店 公關暨企劃行銷部門

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Grand hotel matches its name and the great value stay.
Stayed 1 night in Mar 2024
Response from The Grand Hotel on 2024/3/8
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Joy

The Grand Hotel is a landmark of Taiwan and none of the other hotels can match the grandeur and extravagant historical background. The staff are very professional and beneficial which gives a pleasant experience to our stay at the Grand Hotel.
Stayed 2 nights in Feb 2024
Response from The Grand Hotel on 2024/3/7
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
THE POOL WAS NOT OPEN - No advance notice. We switched from another hotel when they notified us of their pool closure. Very disappointed. Otherwise a very nice hotel. Very elaborate and upscale. Not many guests from America. English was sometimes hard to use. Nothing nearby but free shuttle bus will take you to MRT station and a night market.
Stayed 2 nights in Feb 2024
Response from The Grand Hotel on 2024/3/4
Dear Guests,Thank you for coming to The Grand Hotel and for your opinions. We will keep improving to meet your requests.Sincerely yours,Public Relations Department, The Grand Hotel

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
very good
Stayed 2 nights in Feb 2024
Response from The Grand Hotel on 2024/3/4
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Ayano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Taiwanese traditional experience !!
Stayed 2 nights in Feb 2024
Response from The Grand Hotel on 2024/3/4
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The lobby, restaurant, shopping areas are gorgeous but the conditions inside the room are old and not up to the standard. All towers are old, no toothbrush, no toothpaste, no shower caps, ….
Stayed 1 night in Feb 2024
Response from The Grand Hotel on 2024/2/29
Dear Guests,Thank you for choosing to stay at The Grand Hotel. We will reinforce the location indicators and information of the hotel. Thank you for your feedback and welcome to visit us again..Sincerely yours,Public Relations Department, The Grand Hotel

10/10 Excellent

Soraya, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff. They went above and beyond to assist their guests. Will definitely recommend hotel to friends and families.
Stayed 4 nights in Feb 2024
Response from The Grand Hotel on 2024/2/26
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Grace

Traveled with family
Excellent view!
Stayed 1 night in Feb 2024
Response from The Grand Hotel on 2024/2/26
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

KEVIN, Temple City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Feb 2024
Response from The Grand Hotel on 2024/2/23
Dear Valued Customer: Welcome! Thank you for your continual support for the Grand Hotel. We look forward to see you again soon and hope that you will find enjoyment in our excellent, comprehensive service and the serene beauty of the Grand Hotel. Wishing you all the best. Yours Truly,The Grand Hotel, PR Department.

8/10 Good

katty, Salem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very unique place, but carpets are old and dirty.
Stayed 3 nights in Feb 2024
Response from The Grand Hotel on 2024/2/23
Dear Valued Customer: Welcome! Thank you for choosing to stay with us at the Grand Hotel. We have informed the relevant departments the feedback you have provided regarding the guest room facilities and improvements will be made immediately. We are happy that our service proved to be satisfactory for you. We hope to see you again soon. Wishing you all the best.The Grand Hotel, PR Department.

10/10 Excellent

Family3

Liked: Cleanliness, staff & service, property conditions & facilities
Inconvenient location; although there are shuttles, the frequency isn't sufficient
Stayed 2 nights in Feb 2024
Response from The Grand Hotel on 2024/2/23
Dear Valued Customer: Welcome! Thank you for choosing to stay with us at the Grand Hotel. We have informed the relevant departments the feedback you have provided regarding the guest room facilities and improvements will be made immediately. We are happy that our service proved to be satisfactory for you. We hope to see you again soon. Wishing you all the best.The Grand Hotel, PR Department.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay at this hotel. Everything is very convenient in the area. Close to the night market and great food. Recommended for anyone traveling to Taipei!
Stayed 2 nights in Feb 2024
Response from The Grand Hotel on 2024/2/21
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Haitian, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2024
Response from 圓山大飯店 on 2024/2/19
親愛的貴賓:您好!感謝您選擇住宿圓山,歡迎您再度光臨,享受我們尊榮的服務。敬祝 順心如意圓山大飯店 公關暨企劃行銷部門

10/10 Excellent

Jeady, Kissimmee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience traveling in Taiwan, a must stay once in a life time.
Stayed 2 nights in Feb 2024
Response from The Grand Hotel on 2024/2/15
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Monika, Harrogate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. They even surprised us with a bottle of wine since it was our anniversary. Hotel is old but we thought it had character and was great. The room was very nice and updated. Easy transport shuttle to metro, we used it the whole time. Several restaurants on premises, we had breakfast there and it was great. All and all a great experience, and even though it’s a little out of the city center, it was easy to get to places. We loved it and plan to be back!
Stayed 4 nights in Feb 2024
Response from The Grand Hotel on 2024/2/6
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

yufan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from 圓山大飯店 on 2024/2/1
親愛的貴賓:您好!感謝您選擇住宿圓山,歡迎您再度光臨,享受我們尊榮的服務。敬祝 順心如意圓山大飯店 公關暨企劃行銷部門

10/10 Excellent

Yigong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2024
Response from The Grand Hotel on 2024/1/30
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Definitely worth staying here once for the experience, but be aware that the property is definitely 5 star history with 4 star rooms. The decor is a bit run down and in need of renovation - though definitely pleasant enough. City view rooms have a great view, but are a bit noisy due to the proximity to the motorway and flight path into Songshan airport. We had some issues with the airconditioning not cooling the room sufficiently - the staff didn't seem to understand what the problem was.
Stayed 4 nights in Jan 2024
Response from The Grand Hotel on 2024/1/30
Dear Guests, Thank you for choosing to stay at The Grand Hotel.We sincerely apologize for the uncomfortable environment of our room during your stay. We already actively improved the issues. Thank you for your suggestions, and we will look forward to your visit again. Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

YUTING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from 圓山大飯店 on 2024/2/2
親愛的貴賓:您好!感謝您選擇住宿圓山,歡迎您再度光臨,享受我們尊榮的服務。敬祝 順心如意圓山大飯店 公關暨企劃行銷部門

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience. Highly recommended.
Stayed 1 night in Jan 2024
Response from The Grand Hotel on 2024/1/29
Dear Valued Customer: Welcome! Thank you for your continual support for the Grand Hotel. We look forward to see you again soon and hope that you will find enjoyment in our excellent, comprehensive service and the serene beauty of the Grand Hotel. Wishing you all the best. Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from 圓山大飯店 on 2024/1/23
親愛的貴賓:您好!感謝您選擇住宿圓山,歡迎您再度光臨,享受我們尊榮的服務。敬祝 順心如意圓山大飯店 公關暨企劃行銷部門

10/10 Excellent

Ling, KATY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not an ordinary hotel. It is a place with lots of history and great architecture style. The view is unbeatable ! Highly recommend !
Stayed 1 night in Jan 2024
Response from The Grand Hotel on 2024/1/22
Dear Valued Customer: Welcome! Thank you for your continual support for the Grand Hotel. We look forward to see you again soon and hope that you will find enjoyment in our excellent, comprehensive service and the serene beauty of the Grand Hotel. Wishing you all the best. Yours Truly,The Grand Hotel, PR Department.

10/10 Excellent

Tian Hong

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from 圓山大飯店 on 2024/1/18
親愛的貴賓:您好!感謝您對圓山的支持,希望我們的服務能令您滿意,歡迎您再度光臨。敬祝 順心如意圓山大飯店 公關暨企劃行銷部門

10/10 Excellent

liang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jan 2024
Response from 圓山大飯店 on 2024/1/16
親愛的貴賓:您好!感謝您對圓山的支持,希望我們的服務能令您滿意,歡迎您再度光臨。敬祝 順心如意圓山大飯店 公關暨企劃行銷部門

10/10 Excellent

Peixiong

Business traveler
Stayed 1 night in Jan 2024
Response from 圓山大飯店 on 2024/1/15
親愛的貴賓:您好!感謝您選擇住宿圓山,歡迎您再度光臨,享受我們尊榮的服務。敬祝 順心如意圓山大飯店 公關暨企劃行銷部門

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jan 2024
Response from The Grand Hotel on 2024/1/15
Dear Valued Customer:Thank you for choosing to stay at The Grand Hotel!We are very glad to know that you were satisfied with your room, our service and meals in Restaurant. Your approval is certainly the motive for us to improve our service quality.Thank you once again for your support, and we look forward to serving you again.Wishing you all the best! Yours Truly,The Grand Hotel, PR Department.

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel that is steeped in history. Polite staff and very well maintained.
Stayed 2 nights in Dec 2023
Response from The Grand Hotel on 2024/1/15
Dear Valued Customer: Welcome! Thank you for your continual support for the Grand Hotel. We look forward to see you again soon and hope that you will find enjoyment in our excellent, comprehensive service and the serene beauty of the Grand Hotel. Wishing you all the best. Yours Truly,The Grand Hotel, PR Department.