Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

5.0 star property
Luxury Surabaya hotel connected to a shopping center, walk to Ciputra World Mall

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Photo gallery for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Outdoor pool
Exterior
Suite | Minibar, in-room safe, desk, laptop workspace
Daily cooked-to-order breakfast for a fee
Interior entrance

Overview of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

8.8

Excellent

Popular amenities

  • Spa
  • Hot Tub
  • Breakfast available
  • Pool
  • Parking included
  • Parking available
The price is NT$1,878
Price available on 2024/3/30

Check out the area

Jl. Mayjen Sungkono Kav. 87, Surabaya, East Java, 60225
  • Popular LocationCiputra World Mall1 min walk
  • Popular LocationSurabaya Zoo4 min drive
  • Popular LocationTunjungan Plaza9 min drive
  • AirportSurabaya (SUB-Juanda)34 min drive
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Room options

Grand Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 11 Ping (36 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room (Twin Bed)

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 9.08 Ping (30 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Grand Deluxe

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 11.19 Ping (37 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Deluxe

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 9.98 Ping (33 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Club Deluxe

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Executive Club Grand Deluxe

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Suite

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 9.98 Ping (33 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 9 Ping (30 square meters)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Surabaya

Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is connected to a shopping center. Ciputra World Mall and Ciputra Golf Club are two other places to visit that come recommended.

What's nearby

  • Ciputra World Mall - 1 min walk
  • Surabaya Zoo - 4 min drive
  • Royal Plaza Surabaya - 8 min drive
  • Surabaya Plaza Shopping Mall - 8 min drive
  • Tunjungan Plaza - 9 min drive

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 20 min drive
  • Surabaya (SUB-Juanda) - 35 min drive

Restaurants

  • Starbucks - 5 min walk
  • Sushi Tei-Ciputra World - 1 min walk
  • Linkafe - 2 min walk
  • The Duck King - 4 min walk
  • Domi Deli - 1 min walk

About this property

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Luxury hotel near Ciputra World Mall
Located close to Ciputra Golf Club, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. Indulge in a body scrub, aromatherapy, and a massage at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Massage treatment rooms, ATM/banking services, and a front-desk safe
Room features
All 212 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 60,000 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM–10:00 AM for a fee: IDR 302,500–302,500 for adults and IDR 151,250–151,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 500000.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 302500–302500 for adults, and IDR 151250–151250 for children
  • Airport shuttle fee: IDR 440220 per vehicle (one-way)
  • Valet parking fee: IDR 60000 per day
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ciputra World Surabaya
Hotel Ciputra World
Ciputra World Surabaya
Ciputra World
Hotel Ciputra World Surabaya, Java
Hotel Ciputra World Surabaya

Frequently asked questions

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–5:00 PM.

How much does it cost to stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

As of 2024/3/28, prices found for a 1-night stay for 2 adults at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International on 2024/3/30 start from NT$1,878, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ciputra World Surabaya managed by Swiss-Belhotel International pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Self parking is free at this property.

What time is check-in at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Check-out is at noon.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 440220 per vehicle applies.

Where is Hotel Ciputra World Surabaya managed by Swiss-Belhotel International located?

Situated in the business district, this luxury hotel is 0.1 mi (0.1 km) from Ciputra World Mall and 7.6 mi (12.2 km) from Ciputra Golf Club.

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 222 reviews" "
Rating 8 - Good. 83 out of 222 reviews" "
Rating 6 - Okay. 13 out of 222 reviews" "
Rating 4 - Poor. 7 out of 222 reviews" "
Rating 2 - Terrible. 1 out of 222 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHAN FAI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality.
Stayed 2 nights in Mar 2024

10/10 Excellent

August

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel in Surabaya
Ciputra World is always the best place to stay in Surabaya. It's been my go to place for several years. Too bad the connected shopping mall is not doing too well.
Stayed 2 nights in Sep 2023

8/10 Good

Yoshiaki

Stayed 3 nights in Aug 2023

10/10 Excellent

Joni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great hotel and excellence service but wish the pool was heated.
Stayed 3 nights in Jun 2023

8/10 Good

Stephen Chia

Stayed 3 nights in Jun 2023

8/10 Good

adi

Liked: Property conditions & facilities
Stayed 7 nights in Jun 2023

8/10 Good

Leonard, Ketchikan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hot water was only warm. Starting to show its age
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed stay
Stayed 3 nights in Aug 2022

8/10 Good

Stephen Chia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfort stay
Overall good. Only first 2 nights the drainage pipes gave off foul smell. Breakfast spread are fantastic.
Stayed 5 nights in May 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transit stay
The arrival and parking arrangements were both unclear and inconvenient. The room was good but the breakfast indifferent. I would stay again but the hotel may not be my first choice.
Stayed 1 night in May 2022