Parking was awful! The staff couldn't really easily explain where to park. The closest parking garage had no working elevators. We would not stay here again due to the inconvenience of having to park 2 blocks away.
Tiffany
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Janise
2025 年 7 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great
Janise
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Oscar
2025 年 7 月 12 日
喜歡:整潔度
Is ok
Oscar
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Lauren
情侶出遊, 家庭旅遊
2025 年 7 月 3 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
DO NOT BOOK THIS HOTEL. Nothing like the one in New York.
Lauren
於 2025 年 6 月住了 1 晚
2/10 很糟糕
David
家庭旅遊
2025 年 7 月 1 日
不喜歡:員工素質
We arrived in a thunderstorm. There was no parking in the four spaces that were for “loading” so we had to park off- site and wheel our bags through the torrential rain. We later learned the staff was using the passenger loading area to park their personal vehicles. Front desk staff was very unfriendly. We had two rooms, and asked for an extra hour extension for checkout. They refused. Would not recommend booking here.
David
於 2025 年 6 月住了 1 晚
4/10 不太好
Jerome
2025 年 6 月 28 日
不喜歡:住宿環境和硬體
We came down for the baseball game and picked this hotel because it was central location to the ballpark and the Arch. When we went to check in at 3:15 the room was not ready we didn't get into the room till 4pm. The room was nice but when my wife went to turn on the water to cold it was real hot, she let it run but never got cold when she turned the water to hot it was so hot you could not touch it. We informed the front desk of the problem and they sent someone up to look into the cause. We went to the game and when we got back the water issue was still not fixed so we had to shower in another room. The next day we were moved to another room. The day we were leaving there was only one elevator working so I had to carry the luggage down the stairs because the wait was taking to long. The manager did make and moved us to another room.
Jerome
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Cinthya Del Valle Uzcategui
2025 年 6 月 24 日
Cinthya Del Valle Uzcategui
於 2025 年 6 月住了 5 晚
10/10 有夠讚
GJoy
團體旅遊
2025 年 6 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location and beautiful room. Staff great!
GJoy
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Katrina,Brea
2025 年 6 月 10 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Katrina
於 2025 年 6 月住了 3 晚
6/10 一般般
Tamra
團體旅遊
2025 年 6 月 6 日
不喜歡:員工素質
Staff lied about readiness of room and me contacting them about it. Stated, “I cussed them out and was rude.” I had them on speaker with my husband present and they hung up on me and asked to speak the their manager. They told my son this as he was trying to check in. No customer service at all.
Tamra
於 2025 年 6 月住了 1 晚
4/10 不太好
Austin
商務旅客, 家庭旅遊
2025 年 6 月 1 日
不喜歡:整潔度和住宿環境和硬體
The room did not have a pleasing smell, there were multiple stains on the bed and bedding set.
Hard to find any one who worked there. No one was at the front desk. Only two ice machines in the building on 2nd and 4th floors. No microwaves or fridges in rooms. Rooms are very sma
Austin
於 2025 年 5 月住了 1 晚
6/10 一般般
Travis
2025 年 5 月 12 日
喜歡:員工素質
不喜歡:住宿環境和硬體
No parking at hotel.
Travis
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Stephanie
情侶出遊
2025 年 5 月 10 日
喜歡:員工素質、設施服務和住宿環境和硬體
Great location and available parking
Stephanie
於 2025 年 5 月住了 2 晚
4/10 不太好
Ashley
商務旅客
2025 年 4 月 29 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
My room was very dirty. You could tell the floor had not been swept or vacuumed. There was multiple toenails I could see on the floor as well as hair. When I turned on the shower the water ran dirty into the drain... never have I seen that happen in a hotel. The front desk staff was very friendly and helpful during my stay. However, the overall cleanliness of the property was disappointing.
Ashley
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Stephanie
2025 年 4 月 27 日
Stephanie
於 2025 年 4 月住了 4 晚
6/10 一般般
Wendy
家庭旅遊
2025 年 4 月 13 日
Parking was very inconvenient. I felt very unsafe at night walking to my car in the parking garage. The beds were fine, room was OK. Some staff were great, others were not helpful at all.
Wendy
於 2025 年 4 月住了 2 晚
8/10 不錯哦
nathan j
2025 年 4 月 8 日
nathan j
於 2025 年 4 月住了 2 晚
4/10 不太好
SHERELLE,Parma
親子旅遊
2025 年 4 月 1 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
I like the view of the room to see downtown. The hotel was convenient to the Arch and other destinations besides Union Station. The room was clean and I like the painting on the wall. The phone didn’t work, no fridge or microwave. The microwave is small and shared on the 4th floor and the ice machine didn’t work. The roof top bar has been closed about a year we were told by staff. The elevator barely fits 4 people and their luggage it’s so small. And parking is not $25 with in and out privileges. I was told if you pay the hotel directly you can have those privileges. It’s $13-$25 every time you go in AND come out. The parking lot is around the corner from the hotel. I suggest downloading the parking app and pay that way. It’s cheaper. It’s $40 without it. The employees parking in the loading zone made it very difficult to unload our bags because who about to walk a whole block with luggage. Breakfast wasn’t just $10, it was more and I prepaid for mine when I booked and didn’t eat. The staff ware nice and friendly but I felt mislead by the advertising of the hotel. I’ll only book again if it’s the last resort.
SHERELLE
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Charles
商務旅客
2025 年 3 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed my stay at the Hotel Indigo! The room was so clean and the staff were super helpful and kind. I had a great experience and will consider staying at this hotel again. I was super close to the convention center which was a HUGE plus for me. Thank you!
Charles
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Mikael
2025 年 3 月 10 日
Mikael
於 2025 年 3 月住了 3 晚
6/10 一般般
alec
商務旅客, 家庭旅遊
2025 年 2 月 27 日
喜歡:整潔度和員工素質
N/A
alec
於 2025 年 2 月住了 3 晚
6/10 一般般
真實旅客
商務旅客
2025 年 2 月 19 日
喜歡:整潔度
不喜歡:客房舒適度
Freezing
It was freezing in my room and in the sitting area of the lobby. My room's heat was set to 77 and it was still cold. It almost feels like they're trying to save on heating, or they need to make insulation updates to the rooms that are closer to the ground.