I would not stay here again. Breakfast was stone cold and we requested a shuttle to the airport in the morning which never showed up. When we inquired why it was late, they gave us a runaround story about it being at the airport picking someone up, but that it would be back in 5 minutes. Meanwhile, we were waiting to make our flight and the inquired 3 times as to the whereabouts of our shuttle, but Bailey just stood their unsure of how to offer actual customer service. After protesting, they finally called us a cab, which luckily came within a couple of minutes. We made our check-in with only two minutes to spare, but had originally given ourselves 40 minutes - an hour before our flight was to leave. This hotel needs to train their staff in customer service, or maybe don't have kids run the front desk. Never again!