Great stay close to the beach and downtown St Augustine. Clean, excellent staff from the front desk to the valet parking.
Lika
於 2025 年 7 月住了 4 晚
6/10
I liked that it was walking distance to the beach and the grocery store. There were a few good restaurants within walking distance of the hotel. I do wish that the hotel had more amenities or things to do within the facility. Overall, we had a great experience.
Steven
於 2025 年 7 月住了 4 晚
10/10
Everything all good.
RAFAEL
於 2025 年 7 月住了 1 晚
6/10
The room cleanliness is excellent, but the breakfast has little variety and is expensive considering that lack of variety.
adolfo
於 2025 年 7 月住了 3 晚
10/10
Staff was friendly, hotel was clean and plenty to do in the area! We will definitely be back
Candyce
於 2025 年 7 月住了 2 晚
8/10
Beautiful property and spacious rooms. Walk to the beach
Chad
於 2025 年 7 月住了 1 晚
10/10
Service and staff was great. We were staying with small kids and they made it feel very welcomed and cared.
Tripti
於 2025 年 7 月住了 5 晚
10/10
Very family friendly. Easy walk to the beach and several restaurants.
Tara
於 2025 年 7 月住了 5 晚
10/10
This will definitely be a new favorite hotel for my family and I. The staff were very friendly, polite and made us feel welcome. The breakfast buffet was lovely and had lots if variety. The Vilano Beach area is beautiful and there are several restaurants and shops within walking distance as well.
Ashley
於 2025 年 7 月住了 1 晚
10/10
Great location!! You can also save parking fees by street parking!!!
Amanda
於 2025 年 7 月住了 3 晚
10/10
thank you
Stephen
於 2025 年 6 月住了 4 晚
2/10
These people steal your money right in front of you. We have a small pug who is a service animal for my son who is super allergic. The day we checked in, the person at the front desk told us they wouldn't charge us anything because our dog was a service animal and that we wouldn't have to pay any fees. Three days after we left I see two charges on our card $79 for the three days of parking and $111 for pet cleaning service. When I called to claim the money for the cleaning fee they told me that my dog was not a service animal and that we had left a mess in the room because of the dog. When I am 100% sure that we did not leave any kind of mess in that room. We left the room cleaner than we received it. They were sorry but they could not give us our money back. I feel like they are stealing my money right in front of me. My dog is a service animal. I showed them proof the day I checked in and they told me they would not charge me anything. Besides, our dog is super well trained and did not make any kind of mess in the hotel room. In the three days that we were there I put the sign on the door stating that they should not clean the room because the dog was inside and we cleaned it ourselves every day. And now when I call to claim my money back they tell me They say they can't return it without any valid reason. Anyway, be careful when they tell you they accept animal services without a fee. It's all a lie and they charge you anyway without consent.
Olivia
於 2025 年 6 月住了 3 晚
10/10
Everything was great and the staff amazing.
Camilia
於 2025 年 6 月住了 3 晚
10/10
We love the service and the hotel room is neat and spacious. The beach is just few steps away also the grocery store around the corner.
sofia
於 2025 年 6 月住了 1 晚
2/10
Never got my free breakfast that I was entitled to get which I did pay for! Had to leave a day early no refund!!!
James
於 2025 年 6 月住了 3 晚
10/10
Our visit at the Hyatt Place was nice. The hotel was clean and the location was perfect. The beach and pier are both in walking distance. Then entertainment at the rooftop bar was great!
Jessica
於 2025 年 6 月住了 2 晚
10/10
It was really great!
Natasha
於 2025 年 6 月住了 4 晚
10/10
Loved the beach access. Rooftop bar was beautiful even if the music was too loud to enjoy talking with friends. Not a lot of dining in the walkable part of the area unless you like fast-food type of options.
Dawn
於 2025 年 4 月住了 2 晚
10/10
The hotel restaurant was excellent. Staff included. Easy access to stores and the coffee shop on the corner is great!
Kevin
於 2025 年 6 月住了 3 晚
10/10
Jade
於 2025 年 6 月住了 1 晚
8/10
My stay was good!
Harold
於 2025 年 6 月住了 1 晚
10/10
Great stay. Staff well trained. Friendly people. Rooms clean and comfortable beds. Bathroom was impressive. Loved the room. Would definitely recommend it to anyone.
Melvin
於 2025 年 6 月住了 1 晚
10/10
Very clean spacious rooms. The staff was nice. They were very accommodating with our wedding party. The golf cart shuttle to the beach was very useful.
Kierston
於 2025 年 6 月住了 3 晚
10/10
Excellent in every way.
Anthony
於 2025 年 6 月住了 2 晚
10/10
Very clean in a great spot walkable to shopping and food