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The Haven by JetQuay

Star Rating
3.5 out of 5



3.7 / 5Good
134 reviews


  • Free WiFi
  • Air Conditioning
  • Business Services
  • Bar


What's nearby

  • Airport
    Singapore (SIN-Changi)
    4 min drive
  • Popular Location
    Singapore Expo
    7 min drive
  • Popular Location
    Mustafa Centre
    18 min drive
  • Popular Location
    Singapore Flyer
    21 min drive

Choose your room

Book online or call:

02 7743 8472
  • Double Nap Room (2 Connecting 1 Bed Nap Rooms)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Sep 22
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    10% off
    Price was NT$6,745Price is now NT$6,071
    per night
    We have 1 left
    It only takes 2 minutes
  • 1 Bed Nap Room

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
    Exceeds max adults

About this area


Near a metro station, The Haven by JetQuay is in an area with good airport proximity. Bugis Street Shopping District and Raffles City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore East Coast Park and Merlion Park. Check out an event or a game at Singapore National Stadium, and consider making time for Downtown East, a top attraction not to be missed.

What's nearby

  • Popular Location
    Singapore Expo - 7 min drive
  • Popular Location
    Bugis Street Shopping District - 17 min drive
  • Popular Location
    Mustafa Centre - 18 min drive
  • Popular Location
    Singapore Flyer - 21 min drive
  • Popular Location
    ArtScience Museum - 23 min drive

Getting around

  • Changi Airport Station - 1 min walk
  • JB Sentral - 34 min drive
  • Singapore (SIN-Changi) - 4 min drive


  • Lounge – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily. Open 24 hours. Kids' menu available.

About this property

The Haven by JetQuay

This smoke-free hotel features a bar/lounge, a snack bar/deli, and a 24-hour business center. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk. All 18 rooms offer free WiFi, living rooms, and LED TVs with cable channels. Other amenities available to guests include rainfall showerheads, free bottled water, and hair dryers. Private bathrooms are not ensuite.



Check-in available 24 hours
Minimum check-in age - 18

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
This property is located on Level 1, Terminal 3 Arrival Hall. Guests arriving on an inbound flight or in transit must clear baggage claim and pass through immigration control before proceeding to the lounge.

To reach the property from Terminal 1 or 2, guests should board the free skytrain located in the public area of the departure hall to Terminal 3. Or, guests can walk from Terminal 2 to Terminal 3 via the mezzanine-level bridge above the MRT station.

For more details, please contact the office using the information on the reservation confirmation received after booking.


Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • Pets not allowed (service animals welcome)

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and Drink

  • Food and drink
  • 1 bar
  • Coffee/tea in common area(s)

Family friendly

  • Separate living room
  • Family property
  • Free WiFi
  • Snack bar/deli

Guest Services

  • 24-hour front desk
  • Daily housekeeping
  • Concierge

Business Services

  • Meeting Rooms


If you have requests for specific accessibility needs, please note them at check-out when you book your room.
  • Accessible bathroom

Room amenities


  • Air conditioning


  • Shower
  • Hair dryer
  • Private bathroom
  • Free toiletries


  • Flat-screen TV
  • Cable channels

Nearby things to do

Where to eat

Where to eat
Lounge – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily. Open 24 hours. Kids' menu available.
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

Unique-bathrooms. Dry clean and modern Room - dry small Food average

Stayed 1 night in Aug 2019

4/5 Good

This traveler didn’t leave comments with their review
Stayed 2 nights in Aug 2019

5/5 Excellent

Excellent location and quality

It's the second stay at this airport lounge/hotel. The customer service, cleanliness, and location are outstanding. Room price is fair for location. Bring an adaptor because the Singaporean wall outlet won't let you plug in the US devices. Wifi was fast. TV in room only 2 working channels.

Stayed 1 night in Jul 2019

4/5 Good

Location quiet good , clean but no vegetarian food provide .

Stayed 1 night in Jul 2019

5/5 Excellent

True Haven

The Haven by Jetquay is a ‘must’ and part of my trip costs to Spore. My plane arrived late and it is a relief to just check in and rest till the next day before heading downtown, The staff led by Zaleha is pleasant and service oriented: Haryani, Ann, others who worked behind the scenes eg. Housekeeping. Great service and value for tired travelers.

Stayed 1 night in Jul 2019

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