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Expedia Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Deluxe Twin Room
Room with view
32 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Club Room, 1 King Bed
Room with view
27 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Deluxe Room, 1 King Bed
Room with view
32 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Panorama Club Room, 1 King Bed
Room with view
55 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room, City View
Room with view
27 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Panorama Club Twin Room
Room with view
55 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room
27 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed
27 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed, City View
Room with view
27 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room (Family)
Room with view
47 square meters
1 King Bed and 1 Large Twin Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
Room with view
32 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Twin Room
Room with view
27 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star shopping hotel connected to a shopping center in Orchard

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Laundry facilities

Location

Located in Orchard, this hotel is within 1 mi (2 km) of Orchard Central, National Museum of Singapore, and Peranakan Museum. Somerset Station is only a 2-minute walk and Dhoby Ghaut Station is 9 minutes.

Hotel Features

This hotel features a restaurant, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 499 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. 24-hour room service, coffee makers, and free local calls are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Jen Orchardgateway Singapore by Shangri-La

277 Orchard Road, Singapore, 238858

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Hotel Jen Orchardgateway Singapore by Shangri-La provides a 24-hour health club and a spa tub. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 452 square feet (42 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Jen Orchardgateway Singapore by Shangri-La has designated areas for smoking.

  • Express check-in
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms
  • Coffee shop or café
  • Free pool cabanas
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Outdoor pool
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 42
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 452
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Vending machine
  • Spa tub
  • Total number of rooms - 499
  • Number of floors - 10
  • 24-hour health club
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Malay
  • Chinese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Jen Orchardgateway Singapore by Shangri-La offers 499 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Rollaway/extra beds (surcharge)
  • Air conditioning
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Phone
  • Free bottled water
  • Desk
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Flat-panel TV

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Makan at Jen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Bay Watch at Jen - This poolside rooftop bar serves light fare only.

Lounge at Jen - Onsite bar.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 105.93 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

One child stays free

No pets or service animals allowed

Debit cards

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 35.31 for adults and SGD 17.66 for children (approximately)
  • Rollaway bed fee: SGD 105.93 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Traders Hotel
  • Traders Orchardgateway Hotel Singapore
  • Traders Orchardgateway Singapore
  • Hotel Jen Orchardgateway Singapore Shangri-La
  • Hotel Jen Orchardgateway
  • Jen Orchardgateway Singapore
  • Jen Orchardgateway
  • Hotel Jen Orchardgateway Shangri-La
  • Jen Orchardgateway Shangri-La
  • Hotel Jen Orchardgateway Singapore by Shangri La
  • Hotel Jen Orchardgateway Singapore Shangri-La
  • Hotel Jen Orchardgateway Shangri-La
  • Jen Orchardgateway Singapore Shangri-La
  • Jen Orchardgateway Shangri-La
  • Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore
  • Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel
  • Hotel Hotel Jen Orchardgateway Singapore by Shangri-La
  • Traders Orchardgateway Hotel Singapore
  • Hotel Jen Orchardgateway Singapore by Shangri La
  • Hotel Jen Orchardgateway Singapore by Shangri-La Singapore
  • Hotel Jen Orchardgateway Singapore
  • Jen Orchardgateway Shangri La
  • Hotel Jen Orchardgateway Singapore by Shangri-La Hotel
  • Hotel Jen Orchardgateway Singapore by Shangri-La Singapore
  • Hotel Jen Orchardgateway Singapore by Shangri-La Hotel Singapore

We should mention

Pool access available from 6:00 AM to 11:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

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