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Hotel Jen Orchardgateway Singapore by Shangri-La

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
1,993 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Orchard Central
    5 min walk
  • Popular Location
    National Museum of Singapore
    16 min walk
  • Popular Location
    Peranakan Museum
    3 min drive
  • Airport
    Singapore (SIN-Changi)
    19 min drive

Choose your room

Book online or call:

02 7743 8472

Your dates need to occur after 2019-10-14. Try updating your dates to see prices for your trip.

    About this area

    Singapore

    In the city center and near a metro station, Hotel Jen Orchardgateway Singapore by Shangri-La is in an area with good shopping. Merlion and Thian Hock Keng Temple are notable landmarks, and travelers looking to shop may want to visit Orchard Road and Raffles City. Check out an event or a game at Singapore National Stadium, and consider making time for Singapore Botanic Gardens, a top attraction not to be missed. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Orchard Central - 5 min walk
    • Popular Location
      National Museum of Singapore - 16 min walk
    • Popular Location
      Peranakan Museum - 3 min drive
    • Popular Location
      Raffles City - 3 min drive
    • Popular Location
      Boat Quay - 4 min drive

    Getting around

    • Somerset Station - 1 min walk
    • JB Sentral - 23 min drive
    • Singapore (SIN-Changi) - 19 min drive

    Restaurants

    • Makan at Jen – Restaurant offering international cuisine. Serves breakfast, brunch, and lunch. Kids' menu available.
    • Bay Watch at Jen – Poolside rooftop bar. Serves light fare.
    • Lounge at Jen – Bar.

    About this property

    Hotel Jen Orchardgateway Singapore by Shangri-La

    This hotel features a restaurant, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a coffee shop/café are onsite. All 499 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. 24-hour room service, coffee makers, and free local calls are among the other amenities available to guests.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Limited parking spaces

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10 AM: SGD 35.31 for adults and SGD 17.66 for children
    • 1 restaurant and 1 coffee shop/café
    • 2 bars/lounges and 1 poolside bar
    • 24-hour room service

    Things to do

    • 24-hour health club
    • Outdoor pool
    • Spa tub

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Outdoor pool
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Vending machine

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English
    • Malay

    Business services

    • Computer station
    • Meeting rooms
    • Conference space (452 square feet)

    Outdoors

    • Free pool cabanas
    • Pool sun loungers
    • Pool umbrellas
    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer

    Entertainment

    • 40-inch flat-screen TV
    • Cable channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Iron/ironing board (on request)
    • Laptop-compatible safe
    • Phone
    • Slippers

    Nearby things to do

    Where to eat

    • Makan at Jen – Restaurant offering international cuisine. Serves breakfast, brunch, and lunch. Kids' menu available.
    • Bay Watch at Jen – Poolside rooftop bar. Serves light fare.
    • Lounge at Jen – Bar.
    4.4

    Excellent

    5 - Excellent
    1,070
    4 - Good
    762
    3 - Okay
    121
    2 - Mediocre
    28
    1 - Poor
    12
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.5
    Amenities
    4.5
    Property condition

    5/5 Excellent

    Wonderful hotel with a large pool on the roof top and spacious rooms. Amazing breakfast. The hotel is located above Somerset MRT station.

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    The view from the pool side . Can see the beautiful city light at night.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    Hotel Jen was great, the facilities offered to those with club rooms was phenomenal and I felt very safe here. The hotel staff were incredibly accommodating when my husband joined my children and I at very late notice. Breakfast is incredible, pool is divine and the club lounge a welcome relief at the end of a big day. Rooms very spacious and in beautiful condition.

    Stayed 3 nights in Sep 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    5/5 Excellent

    Great location

    Convenient location right next to the MRT and shopping centres. We loved the Food Republic foodcourt in the 313 building next door. And of course the rooftop pool has an amazing view.

    Stayed 4 nights in Oct 2019

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