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Reviews

4.5 / 5Excellent
2,051 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Orchard Central
    5 min walk
  • Popular Location
    National Museum of Singapore
    16 min walk
  • Popular Location
    Peranakan Museum
    3 min drive
  • Airport
    Singapore (SIN-Changi)
    19 min drive

Book online or call:

02 7743 8472

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    Singapore

    Located in Singapore, Hotel Jen Orchardgateway Singapore by Shangri-La is in the city center and connected to a shopping center. National Museum of Singapore and National Gallery Singapore are cultural highlights, and some of the area's popular attractions include Singapore Botanic Gardens and Singapore Flyer. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Singapore Indoor Stadium. Our guests love the hotel's central location.

    Visit our Singapore travel guide
    Popular Location

    What's nearby

    • Orchard Central - 5 min walk
    • National Museum of Singapore - 16 min walk
    • Peranakan Museum - 3 min drive
    • Bugis Street Shopping District - 3 min drive
    • Mustafa Centre - 3 min drive

    Getting around

    • Somerset Station - 1 min walk
    • JB Sentral - 23 min drive
    • Singapore (SIN-Changi) - 19 min drive

    Restaurants

    • Makan at Jen – Restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner. Kids' menu available.
    • Bay Watch at Jen – Poolside rooftop bar. Serves light fare.
    • Lounge at Jen – Bar.

    About this property

    Hotel Jen Orchardgateway Singapore by Shangri-La

    Along with a restaurant, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a coffee shop/café are onsite. All 499 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. 24-hour room service, coffee makers, and free local calls are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Limited parking spaces

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10 AM: SGD 35.31 for adults and SGD 17.66 for children
    1 restaurant and 1 coffee shop/café
    2 bars/lounges and 1 poolside bar
    24-hour room service

    Things to do

    24-hour health club
    Outdoor pool
    Spa tub

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Vending machine

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Tour/ticket assistance

    Languages spoken

    Chinese
    English
    Malay

    Business services

    Computer station
    Meeting rooms
    Conference space (452 square feet)

    Outdoors

    Free pool cabanas
    Pool sun loungers
    Pool umbrellas
    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer

    Entertainment

    40-inch flat-screen TV
    Cable channels

    Food and drink

    Coffee/tea maker
    Free bottled water

    More

    Connecting rooms available
    Desk
    Free local calls
    Iron/ironing board (on request)
    Laptop-compatible safe
    Phone
    Slippers
    4.5

    Excellent

    5 - Excellent
    1,160
    4 - Good
    741
    3 - Okay
    114
    2 - Mediocre
    25
    1 - Poor
    11
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.6
    Amenities
    4.5
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very comfortable room/bed! Great shower pressure! Super friendly/helpful staff! Small downfall, locating reception desk!

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Staff & service, property conditions & facilities, room comfort
    • Disliked: Cleanliness

    Great location but the smell of the room was not so fresh. Overall, it’s a nice hotel!

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hotel Jen Orchardgateway is the perfect hotel for a stay in Singapore. Easy access to subway, shopping & entertainment. Hotel is modern, well designed guest rooms, great bathroom, comfortable bed and great pillows. Thank you for a wonderful stay.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good location, Great facilities and value for money for the family or business executive

    Stayed 1 night in Jan 2020

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