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Reviews

3.5 / 5Good
483 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Lucky Plaza
    12 min walk
  • Popular Location
    Bugis Street Shopping District
    8 min drive
  • Popular Location
    Singapore City Hall
    9 min drive
  • Airport
    Singapore (SIN-Changi)
    24 min drive

Book online or call:

02 7743 8472

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Singapore

    In the city center and near a train station, Hotel Chancellor@Orchard is in an area with good shopping. Orchard Road and Bugis Street Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Singapore Flyer. Check out an event or a game at Singapore National Stadium, and consider making time for National Orchid Garden, a top attraction not to be missed. Our guests appreciate the hotel's location for the sightseeing and nightlife.

    Visit our Singapore travel guide
    Popular Location

    What's nearby

    • Lucky Plaza - 12 min walk
    • Bugis Street Shopping District - 8 min drive
    • Singapore City Hall - 9 min drive
    • Mustafa Centre - 10 min drive
    • Raffles Place - 10 min drive

    Getting around

    • Somerset Station - 6 min walk
    • JB Sentral - 36 min drive
    • Singapore (SIN-Changi) - 24 min drive

    Restaurants

    • Bistro@Chancellor – Serves breakfast, lunch, and dinner.

    About this property

    Hotel Chancellor@Orchard

    A restaurant, an outdoor pool, and self parking are available at this hotel. WiFi in public areas is free. Additionally, meeting rooms, a children's pool, and dry cleaning are onsite. All 488 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LED TVs come with cable channels, and guests will also find coffee makers and safes.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: SGD 10 per day

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–10 AM: SGD 20 for adults and SGD 15 for children
    1 restaurant
    Room service available

    Things to do

    Children's pool
    Outdoor pool
    Playground

    Family friendly

    Children's pool
    Dry cleaning service
    Laundry facilities
    Outdoor pool
    Playground
    Refrigerator (on request)
    Soundproofed rooms

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance

    Languages spoken

    Chinese
    English
    Korean
    Malay

    Business services

    4 meeting rooms

    Outdoors

    Garden
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Free toiletries
    Shower

    Entertainment

    32-inch LED TV
    Cable channels

    Food and drink

    Coffee/tea maker
    Refrigerator (on request)

    More

    Desk
    Safe
    Soundproofing
    5 - Excellent
    77
    4 - Good
    190
    3 - Okay
    143
    2 - Mediocre
    51
    1 - Poor
    22
    3.6
    Cleanliness
    3.5
    Service and Staff
    3.2
    Amenities
    3.4
    Property condition

    3/5

      Slow during check-in with 5 stuff at the reception counter but only 1 entertained with 1 customer at that time. Was standing there for 5-10mins but no one seems to bother😬. Check out early morning also same, even with only one stuff on duty (1 to 1). Toilet bit of smelly on day one due to maybe not wash properly.

      Stayed 3 nights in Jan 2020

      2/5

      • Liked: Cleanliness
      • Disliked: Staff & service, property conditions & facilities

      The good thing about the hotel is its central location. Despite being slightly old, the room can still be considered comfortable and value for money, considering its location. However, I have serious issues with the staff and services, namely: - The lack of shower gel; and - The lacklustre attitude of the staff. First, housekeeping did not ensure that shower gel was topped up. Second, when I realised there was no shower gel in the dispenser only at midnight, I was informed that housekeeping knocked off at 9-10pm, and there was nothing they could do except provide soap bar for me. Third, after I voiced my displeasure of not getting what I paid for, the room service lied and said that shower gels were not provided in all rooms. This is not logical as there are dispenser in the shower room. Upon checking with the manager at the concierge, it was clarified that the room service staff had lied. Hotel needs improvement in [1] allowing staff to have access to basic amenities when housekeeping knocks off and [2] conveying to staff the importance of good service, and importantly, do not lie or brush off guests.

      Stayed 1 night in Jan 2020

      3/5

      • Disliked: Cleanliness, room comfort

      Very good location but the hotel need to be upgraded. The bathroom was smelly and mouldy.

      Stayed 5 nights in Dec 2019

      3/5

        sound proof door needed

        Awake in the middle of the night as people walking along the corridor talked too loud and can hear quite clearly.

        Stayed 1 night in Dec 2019

        3/5

        • Disliked: Cleanliness, staff & service, property conditions & facilities

        Stayed 5 nights in Dec 2019

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