The staff was terrific, the property was state of the art, and the location was perfect. I didn’t like the fact that breakfast wasn’t included in the deal.
Antonio
於 2025 年 7 月住了 1 晚
8/10 不錯哦
DINESH
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度和員工素質
Need to fix faucets & other fixtures all loose & hanging. Room service is very slow.
DINESH
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Laurie
團體旅遊
2025 年 7 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location in downtown Pittsburgh! The hotel staff is EXCELLENT - especially RYAN! We arrived early (Noon) knowing that check in was at 4pm. Ryan was so helpful and checked our luggage so we could start our tour bus fun! Around 1:30 pm, I received a text message from Ryan that our room was ready and he had our luggage delivered to our room so it was available upon our return from our ventures! He was so helpful and polite! Great customer service! Thank you!
Laurie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Michael
2025 年 7 月 5 日
喜歡:設施服務
Great place
Michael
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jina,Louisville
2025 年 6 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Jina
於 2025 年 5 月住了 1 晚
6/10 一般般
Pam
情侶出遊
2025 年 6 月 20 日
The Fairmont is in an excellent downtown location. It is close to the Cultural district and Market square.
The lobby is beautiful with a Starbucks.
The rooms were average size. We were disappointed in the cleanliness of the room. The walls and furniture were dirty. There was a Keurig in the room with free pods. There was chips available in the room. They were $9 for a 1.5 oz container. (Really????). We will not be staying here again.
Pam
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Phillip
2025 年 6 月 19 日
喜歡:整潔度和住宿環境和硬體
Great service, check in was flawless etc. etc….
Phillip
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Younsoo
2025 年 6 月 19 日
Younsoo
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Justin
2025 年 6 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Justin
於 2025 年 5 月住了 1 晚
8/10 不錯哦
john
情侶出遊
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Parking is expensive. Valet parking overnight at $65 is very expensive. Hotel is OK but overpriced for what it is. Getting extra pillows involved 3 phone calls. Restaurant is very slow moving so if you are in a hurry avoid it. They got my wifes hamburger order completely wrong. Very much not the Fairmont experience I have had in the past. Front desk people very nice and friendly
john
於 2025 年 6 月住了 3 晚
10/10 有夠讚
george
2025 年 6 月 7 日
george
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Jacob
情侶出遊
2025 年 6 月 6 日
不喜歡:整潔度、設施服務和住宿環境和硬體
There was no way to enter the hotel past midnight, so I had to drive 2 hours home in the middle of the night
Jacob
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Steven
2025 年 6 月 2 日
喜歡:整潔度
Steven
於 2025 年 5 月住了 1 晚
10/10 有夠讚
steve
2025 年 6 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice places, and nice downtown location
steve
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Eduardo,New York
2025 年 6 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great all around
Eduardo
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Matthew
商務旅客
2025 年 5 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In and out for a quick 24hr trip, and check-in, in-room dining and check-out were seamless.
Matthew
於 2025 年 5 月住了 1 晚
10/10 有夠讚
jennifer
2025 年 5 月 31 日
jennifer
於 2025 年 5 月住了 1 晚
6/10 一般般
Catherine
商務旅客
2025 年 5 月 31 日
不喜歡:設施服務和住宿環境和硬體
This hotel was not worth the extra spend. I did not find the staff helpful nor up to Fairmont's usual service level. Not offer of help with bags despite people at the door watching me struggle. I booked a room on a high floor. I paid extra for this. When I got there they told me this wasn't available because my stay overlapped with other people who also booked a high floor. Therefore I was given a lower floor and not offered a refund. I communicated to the hotel that this had happened and they informed me I hadn't booked a room on a high floor despite showing them my reservation details which clearly spelled that out. Overall a disappointing property.
Catherine
於 2025 年 5 月住了 4 晚
10/10 有夠讚
James
2025 年 5 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
James
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Mason
2025 年 5 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Mason
於 2025 年 4 月住了 1 晚
10/10 有夠讚
elizabeth
家庭旅遊
2025 年 5 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ryan at the front desk was wonderful. Upon hearing it was my birthday, he ordered that a bottle of champagne be sent to our suite along with an ice cream treat. He also upgraded our room for a discounted rate. Very thoughtful, professional & helpful.
elizabeth
於 2025 年 5 月住了 1 晚
10/10 有夠讚
RAJ
家庭旅遊
2025 年 5 月 28 日
喜歡:整潔度、設施服務和住宿環境和硬體
staff and management was excellant
RAJ
於 2025 年 5 月住了 1 晚
10/10 有夠讚
timothy,Indiana
2025 年 5 月 27 日
timothy
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Elliott
商務旅客
2025 年 5 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very nice property, very food gym, good restaurant. Very clean. Central location downtown.