This hotel is located right next to Kitahama Station what makes travel via train very convenient. The staff are friendly and very helpful. Coffee, tea and is water available for guests anytime. The coffee was so delicious! The staff put out toiletries and face masks for guests daily. The rooms are very clean, the bathroom was spacious, and the bed was comfortable. The gym was great. Pajamas, slippers and toothbrushes are provided to all guests. The area around the hotel is very clean and there are many shops within walking distance. We really enjoyed our stay in Osaka thanks to the kind staff and great service here.