- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Okay Place, But Be Aware of Certain Things
The Ryokan was well maintained and we were pleased with the facilities overall. Two things to keep in mind: 1) the rooms are cleaned once every two days, so don't expect sheets to be changed every day. They do change the towels, at least, but it was never clear to us whether we had to take out our own garbage (we did it because it was still there after two days). 2) hotel staff don't seem to be present. No one was there when we checked in or out, or anytime we were there over the course of a three night stay, and we had to do a self check in and dropped off the key in a box on the way out. This isn't clear from the description, and can be unnerving if you're visiting an unfamiliar city/place. The room was spacious, at least, and you can use an Apple TV that is in the room (just log in with your apple ID). Shower was very nice. We had to sleep on the tatami floor with a very thin cushion, but it was okay. But some may not be as keen to sleep this way. The stay was okay, but we probably wouldn't book again.