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Reviews of Okinawa Grand Mer Resort

4 out of 5
Okinawa Grand Mer Resort
2-8-1 Yogi, Okinawa, Okinawa-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 1002 reviews" "
Rating 8 - Good. 386 out of 1002 reviews" "
Rating 6 - Okay. 87 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ivan

Traveled with family and small children
Liked: Cleanliness, staff & service
Sound proofing was not great. As the hotel was on a small hill, dining options were limited. The room did not seem to be weather proofed as we felt very cold even with the ac turned off.
Stayed 3 nights in Dec 2023

10/10 Excellent

Anita

Stayed 5 nights in Jan 2024

4/10 Poor

veronica

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs major renovations to be 4starts.
Stayed 2 nights in Dec 2023

10/10 Excellent

meg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very helpful and welcoming and very accommodating.
Stayed 4 nights in Oct 2023

10/10 Excellent

Phil

Stayed 1 night in Oct 2023

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okinawa
Our stay was very nice. The staff was helpful and the room was nice.. It was great having a pool. We enjoyed the breakfasts with a wide assortment of choices. The location was convenient .
Stayed 2 nights in Oct 2023

10/10 Excellent

Reiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we drove up to the time that we drove away, the staff went above and beyond all expectations. They made our stay feel extraordinary. We could not have asked for a better experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

Chie

Stayed 3 nights in Jul 2023

10/10 Excellent

Keith

Stayed 2 nights in May 2023

10/10 Excellent

Man Yi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacous room and very helpful staff. No worries at all on parking.
Stayed 3 nights in May 2023

10/10 Excellent

Kin-Ling

Stayed 1 night in Apr 2023

8/10 Good

Chung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for Japanese girl standard, clean, and close to nearby large shopping centre, Aeon Rycom
Stayed 1 night in Apr 2023

8/10 Good

Magi

Traveled with family
Liked: Cleanliness, staff & service
The property need and urgent update and specially, the pool. The staff is pretty friendly but some of them are forgetting to greed you when they see you.
Stayed 4 nights in Mar 2023

8/10 Good

Ginni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful. Room is large. However, location of the hotel is not convenient if no car is rented.
Stayed 2 nights in Feb 2023

10/10 Excellent

Tilak

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Ver nice hotel, clean, excellent customer service, view of the city and partial ocean. There are no nearby restaurants, but hotel has good one inside, AEON mall is the closest for variety food and shopping options. My room was large and can sleep 4 people easily. Bed is medium hard. If visitor wants a softer mattress, better request it. It was not an issue to me. Streets are narrow in this area of the city and I believe it might be the same in Okinawa, Kadena area.
Stayed 7 nights in Jan 2023

6/10 Okay

SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at the resort. My room was super clean, comfortable, and spacious. The downstairs restaurant had a variety of good food and the staff was very helpful. Also, some of the staff new how to speak English.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, provided clear information on parking and breakfast. Excellent basic hotel.

10/10 Excellent

Priscila midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it !

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Lashai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, the pool was warm but the walls and ceiling has mold all over the pool area.... so there is a smell from that. The room and hotel otherwise was very clean and staff there are very friendly!
Stayed 1 night in May 2022

10/10 Excellent

Linnea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2022

10/10 Excellent

John, FPO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly staff. Beautiful hotel. Clean comfortable rooms
Stayed 2 nights in Feb 2022

10/10 Excellent

Omer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

MEI

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Stayed 3 nights in Dec 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected.
Pro: Room was HUGE when compared to other hotels. Reserved a double bed, turns out there were two more beds underneath. The couch doubles as a bed too. Could easily fit five adults in the room. The toilet and bath are separate, and it makes sense, though not at first. The tub is deep and great for soaking. Pool was nice. Food variety was good. Very polite staff. Con: Bit difficult to find, even with GPS. Food was a bit expensive compared to other hotel restaurants.workout room was under repairs, but the equipment looked good. Two small elevators, so it took a few trips to get a lot of luggage to and from the room. Overall: Recommend, and will stay again.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the hotel is a bit old, it’s clean and well maintained overall.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed.
Very nice vibe and located convenient to a very big shopping mall.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was sometimes not feeling comfy with the room tempature but couldn't control the thermostat of the air conditioner.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is isolated and interior is outdated but service attitude and concierge helpfulness make up for some shortfalls.
Stayed 2 nights in Dec 2019

10/10 Excellent

Lai Ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy customer
Reception counter staff was very polite and welcoming even it was a last min request that we decided to change from the Japanese tatami room to the normal room .The room was big and clean.There were staffs guiding us to the car park lots even late into the night. Thank you
Stayed 4 nights in Nov 2019

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment, but a bit remote even if you are driving, parking is a bit far if you come back late. Overall experience is great.
Stayed 6 nights in Nov 2019

8/10 Good

Yuk keung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good conditions, well recommended
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
1. Staff are friendly. We forgot something in our room. The staff has helped us to locate the item such that we can collect it from front desk on our way back to Naha area. 2. Breakfast area was quite warm (uncomfortably warm). More variety of food is preferred.
Stayed 1 night in Nov 2019

8/10 Good

CHUEN HAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The twin room is quite big , it actually fits 3 single beds !! Room is clean and tidy ! One suggestion tho. need a bigger hotel sign on 国道329号 .. i always miss to turn left and ride uphill =p
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Oct 2019

8/10 Good

Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is great! especially the Japanese style room. LOVE it!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Room was perfect.. Some late night repairs on upper floors were sometimes noisy
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019