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"Great stay! Excellent location. "

"Although it was one night and our last night in Japan, I couldn't ask for a better place to spend it at. We came quite late around 10pm or so, but the staff was ready to service us even before coming up to the reception desk. Check-in was smooth and easy. The room was the most spacious we had on our travel, and the beds were comfy. The view was amazing as the Tokyo Skytree Tower was on our side, right in the middle. Of course, we did splurge a little to view it. I really enjoyed the services they offered like holding our bags for a couple of hours after check-out as well as having a service that took us and our luggage straight to Narita airport. Overall, I would recommend this hotel. Big plus is there is a 7-11 and Lawson right across and a train station nearby. Definitely worth it for our trip. "

"5 Star for multiple reasons!"

"Rooms were fine; typical size for Tokyo. Top marks for concierge service, who booked and cancelled several reservations very patiently as we were navigating Tokyo restaurants "

"Great hotel with excellent customer service. Also super convenient for me to walk to our Tokyo office. Only thing I can say is the gym needs to be a bit bigger as I saw myself and others waiting for equipment (bikes, treadmills, etc.). "

"Five star all the way"

"Shinagawa Prince Hotel has the best location. Very easy access to train station. Room is decent size. Bed is comfortable. Bathroom is due to update. This hotel has long line for breakfast. They have some challenges to manage volume of guests in the morning. "