Public bath

Reviews of Mitsui Garden Hotel Nagoya Premier

4 out of 5
Mitsui Garden Hotel Nagoya Premier
Nakamura-ku, Meieki 4-11-27, Symphony Toyota Building, Nagoya, Aichi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1003 reviews" "
Rating 8 - Good. 294 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Stayed 3 nights in Apr 2024
Response from Front Office Manager on 2024/4/17
Thank you for choosing to stay at Mitsui Garden Hotel Nagoya Premier.We are pleased to hear that you were satisfied with your stay.Thank you again and we hope to serve you again whenever your travels bring you back to Nagoya.

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/16
Thank you for choosing to stay at Mitsui Garden Hotel Nagoya Premier. We are pleased to hear that you were satisfied with your stay. Thank you again and we hope to serve you again whenever your travels bring you back to Nagoya. Front Office Manager

8/10 Good

Siegfried Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything we needed
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/13
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier.We are pleased to receive your good reputation for your stay with us.If you will have next opportunity to visit Ngaoya again, we look forward to welcoming you back here.

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel with amazing views in heart of Nagoya. Modern upscale hotel with lobby on the 18th floor and rooms starting from floor 19. Great location near transportation and business and tons of shopping. There was a nice amenities bar for things that weren’t in your room. Also spa/onsen baths for men and women. (Tattoos not allowed unless they could be covered). Beds were pretty comfortable albeit small. And rooms were standard Japanese sized so keep that in mind. Nice soaking friendly tub in the room! Look forward to staying here again next time I am in Nagoya!
Stayed 1 night in Mar 2024
Response from Front Office Manager on 2024/4/9
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier the other day.We are pleased to hear that you have had comfortable stay with us overall.If you have next opprtunity to visit Nagoya again, we are also looking forward to welcoming you again here.Again, we appreciate you for your great review.

10/10 Excellent

Sammie, Diamond bar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Room is small. Breakfast buffet has small, limited options. Friendly, obliging staff.
Stayed 1 night in Mar 2024
Response from Front Office Manager on 2024/4/3
Thank you very much having chosen Mitsui Garden Hotel Nagoya Premier for your visit to Nagoya and taking the time to share your experience. On the other hand, we are quite sorry to hear that the room you stayed and restaurant did not reach your expectation at this time. We will share your feedback with them to improve our services and facility. We are proud to hear that our team took good care of you. We can assure you that we will share the good comments. Thank you for your comment and we look forward to welcoming you back in the future. Mitsui Garden Hotel Nagoya Premier

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant hotel stay. A fine onsen and buffet breakfast. Very nice room with a great view.
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 2024/4/2
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier. We would also like to thank you again for your high evaluation of our hotel.We are very happy to hear that you were satisfied with our Public SPA, as we would like to provide all our guests with a relaxing and healing moment, free from the fatigue of work or travel.Again, your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future.Mitsui Garden Hotel Nagoya PremierFront Office Manager

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super nice staff.
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 2024/3/29
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay. We are pleased to hear that you were fully satisfied with your stay. As you mentioned, our hotel is located 5 mins walk from Nagoya station via a connection from the underground mall and easy to access to downtown area for shopping and eating. We are also pleased to hear your good comments about our staff. Again, thank you for valuable feedback and we do look forward to seeing you back in the near future.Front Office Manager

10/10 Excellent

Niki, Las Vegas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay this hotel great location and love to going B1 so many restaurants every where in this hotel
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 2024/3/19
Thank you very much for your detailed review of your recent stay at Mitsui Garden Hotel Nagoya Premier. We are pleased to hear that you were fully satisfied with your stay. As you know, there are many restaurants around our hotel. We glad you enjoyed food in Nagoya. Again, thank you for valuable feedback and we do look forward to seeing you back in the near future.Mitsui Garden Hotel Nagoya Premier

10/10 Excellent

KENDALL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel should have irons and board in each room.
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 2024/3/17
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and we very much appreciate your detailed review of the hotel. We are very glad to hear that you had comfortable stay with us. And also Thank you for your feedback regarding the iron. Some of the rooms in our hotel are originally equipped with an iron, but if you request at the front desk or Phone, we can lend you.Please let us know if you need The iron the next time you stay with us.Thank you for your comment and we look forward to welcoming you back in the future.

10/10 Excellent

KA YU GARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2024
Response from Front office manager on 2024/3/15
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.Thank you again for taking the time out of your busy schedule to post.Thank you for your compliments regarding our location.We will continue to strive to further expand our services so that we can meet the expectations of our customers. If you notice anything, please let us know.We look forward to your next visit.Mitsui Garden Hotel Nagoya Premier

8/10 Good

Ada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is excellent but public bath is small and busy.
Stayed 2 nights in Feb 2024
Response from Front Office Manager on 2024/2/20
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay. We are sorry for the inconvenience for the capacity and busyness of the public bath.Kindly note that we have addressed your comment with the concerned department heads for further improvement in the future.Let me stress once again, your feedback is truly valuable and we look forward to the opportunity to welcome you back to the Mitsui garden Hotel Nagoya Premier in the future.

10/10 Excellent

Jesse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was pleasant! The beds were very comfortable!
Stayed 4 nights in Feb 2024
Response from Front Office Manager on 2024/2/11
Thank you for choosing to stay at Mitsui Garden Hotel Nagoya Premier.We are pleased to hear that you were fully satisfied with your stay.We hope that you also enjoyed the public large space bath ‘SPA’, guests of all ages can relax, recharge and rejuvenate.Thank you again and we hope to serve you again whenever your travels bring you back to Nagoya.Front Office Manager

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good room. Very convenient location. Service & facilities are good.
Stayed 2 nights in Feb 2024
Response from Front office manager on 2024/2/3
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.Thank you again for taking the time out of your busy schedule to post.Thank you for your compliments regarding our location, services, and facilities.We will continue to strive to further expand our services so that we can meet the expectations of our customers. If you notice anything, please let us know.We look forward to your next visit.Mitsui Garden Hotel Nagoya Premier

10/10 Excellent

Orlando, Miami Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the station. Very clean and nice spa.
Stayed 2 nights in Jan 2024
Response from Front Office Manager on 2024/2/1
Thank you for choosing to stay at Mitsui Garden Hotel Nagoya Premier. We are pleased to hear that you were fully satisfied with your stay. Your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future.

10/10 Excellent

Ri Na

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Front Office Manager on 2024/1/22
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay. Your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future. Front Office Manager

10/10 Excellent

Kin Lok

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitsui Garden hotels are guaranteed quality for price. Stayed a night in the basic double room, very clean and bed is comfortable. Access to underground shopping mall and food court and airport transport.
Response from Front Office Manager on 2024/1/18
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.We are glad to hear that you had a pleasant stay with us.Our hotel is popular with many guests because of its proximity to Nagoya Station and its easy access to restaurants and other places of interest.We will continue to make every effort to satisfy our guests.Thank you very much for taking time out of your busy schedule to write this message.We all look forward to welcoming you again.Mitsui Garden Hotel Nagoya Premier

6/10 Okay

WAN FEI CALVIN

Traveled with partner
Liked: Staff & service
It’s our third or fourth time staying at Mitsui Garden Hotels, this one in Nagoya is our 2nd time. Very typical Mitsui Garden hotel, nothing wrong with their services and facilities, but also nothing excellent. Staffs are polite but somehow not extraordinary and you don’t feel the warmth once you stepped into their hotel, is it because of their color tone chosen? I’m not sure… But their WiFi was really terrible, we’re assigned at “01” room, and the WiFi just never worked properly and smoothly, the connection was so weak and it just keep cutting off, I gave up finally and connect with my cellular. It makes me thinking, whether I should stay at Mitsui garden Nagoya again next time visiting this lovely city.
Stayed 3 nights in Jan 2024
Response from Front Office Manager on 2024/1/18
We would like to take this opportunity to thank you for your constructive comment.Please accept our sincerest apologies for the inconvenience you have experienced during your stay.Kindly note that we have addressed your comment about our WiFi with the concerned department heads for further improvement in the future.Let me stress once again, your feedback is truly valuable and we look forward to the opportunity to welcome you back the Mitsui Garden Hotel Nagoya Premier in the near future.

6/10 Okay

Grace

Traveled with family
Liked: Staff & service, amenities
The location is very near to the train station. The staff were polite and willing to assist. The room that we stayed in with 3 single beds was too cramp, there’s no space to open our suitcase. The deco of the room and carpet were all a little worn out for Japanese hotels standard.
Stayed 1 night in Jan 2024
Response from Front Office Manager on 2024/1/11
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.Our hotel is very conveniently located near Nagoya Station.We are very pleased to hear your compliments about our staff's service.We apologize for any inconvenience caused by the small size and old-fashioned feel of the rooms and interior.We will make a concerted effort to make the hotel more comfortaMitsui Garden Hotel Nagoya Premier

8/10 Good

Bee-Lee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel which is only about 10 mins walk from Nagoya station. The room is small like most Japanese hotels, but it has most things we need in the room. The only reason why I gave this hotel 4 stars is it has only 2 washers/dryers in the hotel. A few of the hotel guests have to queue to do their laundries, including us. Fortunately we arrived early, and the previous guests whose laundry was left in the washer, we had the front desk staffs to clear the washers so that we are able to load ours. Before we finished our laundry, another hotel guest showed up. We ended up coordinating the time ourselves so they do not need to wait for the washers. Hope the hotel can install another two washers.
Stayed 4 nights in Dec 2023
Response from Front Office Manager on 2024/1/9
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay.We are very glad to hear that you had comfortable stay with us.On the other hand, we are sorry to hear that you were dissatisfied with the coin washing machine service.It has got very limited space to put any equipment, but we are constantly maintaining and upgrading our facilities.However, we have addressed your comment with the concerned department for further improvement in future.Again, your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future.Mitsui Garden Hotel Nagoya Premier

10/10 Excellent

Pay

Stayed 2 nights in Dec 2023
Response from Front Office Manager on 2024/1/10
Thank you for staying at Mitsui Garden Hotel Nagoya Premier.We are very pleased that you gave us a high rating.We are glad to hear that you were satisfied with our services.We will continue to make every effort to satisfy our guests and our staff members will work together as one.Thank you very much for taking the time to write to us.We look forward to serving you again.Mitsui Garden Hotel Nagoya Premier

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay at a great location!
Stayed 2 nights in Dec 2023
Response from Mitsui Garden Hotel Nagoya Premier Room Manager on 2024/1/6
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier. We thank you again for taking the time to provide us with your feedback on your stay with us. All of our staff will continue to strive to improve our services to ensure your continued satisfaction with our hotel. We hope that you will have another opportunity to stay at Mitsui Garden Hotel Nagoya Premier. We look forward to welcoming you next time.

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a new facility in a sparkling downtown, designed with modern attention to details.
Stayed 1 night in Dec 2023
Response from Front Office Manager on 2023/12/31
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay. We are pleased to hear that you were fully satisfied with your stay and our desing. The artworks installed in the lobby, spa, and elevator hall to the guest rooms have been produced by Studio Sawada Design, a design firm based in Aichi's Tokoname who work all over the world. Thank you once again for your compliments and if you’re traveling to Nagoya again, as we would be honoured to have you return to our hotel in the future.Mitsui Garden Hotel Nagoya Premier

10/10 Excellent

Zac

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office Manager on 2023/12/30
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay. We are very glad to hear that you had comfortable stay with us.Again, your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future.

8/10 Good

SHIANG JAAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front office manager on 2023/12/29
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.Thank you again for taking the time out of your busy schedule to post.Thank you for your positive review of our hotel.In the future, we will strive to further expand our services so that we can receive better evaluations from our customers. If you notice anything, please let us know.We look forward to your next visit.Mitsui Garden Hotel Nagoya Premier

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Dec 2023
Response from Front Office Manager on 2023/12/27
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.Thank you very much for your high evaluation.All of us at Mitsui Garden Hotel Nagoya Premier will continue to make every effort to provide services that satisfy our guests.Thank you very much for your kind contribution.We look forward to serving you again.Mitsui Garden Hotel Nagoya Premier

8/10 Good

Peck San

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easily assessable to meitetsu bus terminal, shinkansen, jr rail and cam be linked via underground. Family mart and 7-eleven hust opposire the hotel. Hotel located from L18 onwards so nice view. Free onsen for inhouse guest. Only downside is room is too small
Stayed 1 night in Dec 2023
Response from Mitsui Garden Hotel Nagoya Premier Room Manager on 2023/12/26
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier. We thank you again for taking the time to provide us with your feedback on your stay with us. All of our staff will continue to strive to improve our services to ensure your continued satisfaction with our hotel. We hope that you will have another opportunity to stay at Mitsui Garden Hotel Nagoya Premier. We look forward to welcoming you next time.

10/10 Excellent

Ai Hui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from 三井ガーデンホテル名古屋プレミア  宿泊支配人 on 2023/12/24
この度は、三井ガーデンホテル名古屋プレミアにご宿泊頂き誠にありがとうございます。今回のご宿泊に際し評価をいただき重ねて感謝申し上げます。 引き続きご満足いただけるホテルを目指しスタッフ一同、サービスの向上に努めてまいります。 またの機会がございましたら、ぜひ三井ガーデンホテル名古屋プレミアをご利用くださいませ。 次回のお越しを心よりお待ち申し上げております。

10/10 Excellent

Griff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff. Nice hotel. Good location. Great place to stay for a couple of nights.
Stayed 2 nights in Nov 2023
Response from Front Office Manager on 2023/12/1
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay. We are delighted to hear that you are satisfied with your stay and location. And also we are very proud to hear our team took good care of you and we will share your lovely comments with them. Again, your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future. Front Office Manager

10/10 Excellent

Nagisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, close to Nagoya station, lots of restaurants and shops around. The view from the room was nice too. I will use this hotel in the future again.
Stayed 1 night in Nov 2023
Response from Front office manager on 2023/11/29
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.Thank you again for taking the time out of your busy schedule to post.Thank you for your compliments regarding the location and view.We will continue to strive to further expand our services so that we can meet the expectations of our customers. If you notice anything, please let us know.We look forward to your next visit.Mitsui Garden Hotel Nagoya Premier

10/10 Excellent

Yasushi

Stayed 2 nights in Nov 2023
Response from Front Office Manager on 2023/12/18
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay. We are pleased to hear that you were fully satisfied with your stay.Thank you once again for your compliments and if you’re traveling to Nagoya again, as we would be honoured to have you return to our hotel in the future.

10/10 Excellent

Stacy

Stayed 2 nights in Nov 2023
Response from Front Office Manager on 2023/12/14
Thank you very much having chosen Mitsui Garden Hotel Nagoya Premier for your visit to Nagoya and taking the time to share your experience. We are pleased to hear that you were fully satisfied with your stay. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.Mitsui Garden Hotel Nagoya Premier

10/10 Excellent

Hirohiko

Stayed 1 night in Nov 2023
Response from 三井ガーデンホテル名古屋プレミア 宿泊支配人 on 2023/11/22
この度は、三井ガーデンホテル名古屋プレミアにご宿泊いただきまして誠にありがとうございます。また、今回のご宿泊に際し高評価を賜り重ねて感謝申しあげます。次回の機会も是非ご宿泊いただければ幸いでございます。ご来館心よりお待ち申しあげます。三井ガーデンホテル名古屋プレミア 宿泊支配人

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice looking hotel snd beautiful views of the city. Very modern and comfortable. Very close to the train station.
Stayed 2 nights in Nov 2023
Response from Mitsui Garden Hotel Nagoya Premier Room Manager on 2023/11/21
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier. We thank you again for taking the time to provide us with your feedback on your stay. All of our staff will continue to strive to improve our services to ensure your continued satisfaction with our hotel. We hope that you will have another opportunity to stay at Mitsui Garden Hotel Nagoya Premier. We look forward to welcoming you next time.

10/10 Excellent

Lois

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Mitsui Garden chain. They never disappoint in cleanliness and service. We were about 5 minutes walking distance from both the Meitetsu and Nagoya stations which made it convenient.
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 2023/11/20
Thank you very much for your continued patronage of Mitsui Garden Hotels. We would also like to thank you again for taking the time to provide us with your feedback on your stay. We are pleased to hear that you had a pleasant stay with us. As you mentioned in your comment, our hotel is located about 5 minutes on foot from Nagoya Station, making it easy to access, and we have been well received by many of our guests.We are also accessible via the underground passage, so you can come here even on rainy days.We hope you will have another opportunity to stay at the Mitsui Garden Hotel Nagoya Premier. We all look forward to welcoming you next time.

8/10 Good

Pauline

Stayed 1 night in Nov 2023
Response from Front Office Manager on 2023/12/9
Thank you for choosing to stay at Mitsui Garden Hotel Nagoya Premier.We are pleased to hear that you were satisfied with your stay.Thank you again and we hope to serve you again whenever your travels bring you back to Nagoya.

8/10 Good

Tiak Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good linkage to transport.
Stayed 5 nights in Nov 2023
Response from Mitsui Garden Hotel Nagoya Premier Room Manager on 2023/11/18
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier. We thank you again for taking the time to provide us with your feedback on your stay with us. All of our staff will continue to strive to improve our services to ensure your continued satisfaction with our hotel. We hope that you will have another opportunity to stay at Mitsui Garden Hotel Nagoya Premier. We look forward to welcoming you next time.

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
nice view of the city
Stayed 1 night in Nov 2023
Response from Mitsui Garden Hotel Nagoya Premier Room Manager on 2023/11/16
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier. We thank you again for taking the time to provide us with your feedback on your stay with us. All of our staff will continue to strive to improve our services to ensure your continued satisfaction with our hotel. We hope that you will have another opportunity to stay at Mitsui Garden Hotel Nagoya Premier. We look forward to welcoming you next time.

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 2 nights in Nov 2023
Response from Mitsui Garden Hotel Nagoya Premier on 2023/11/16
Thank you for choosing to stay at Mitsui Garden Hotel Nagoya Premier. We are delighted to hear that you were satisfied with the location.With regards to the location, the hotel is conveniently located to Nagoya station of JR and Meitetsu Line by 5 min walk. In addition to this, our hotel is located in very central area so that in location is convenient for not only business but also sightseeing. Your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future. Front Office Manager

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a fantastic location to explore Nagoya and surrounding areas from the train station. Be aware that it is a very high building with the hotel lobby in floor 18!
Stayed 2 nights in Oct 2023
Response from Mitsui Garden Hotel Nagoya Premier Room Manager on 2023/11/13
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier. We thank you again for taking the time to provide us with your feedback on your stay with us. All of our staff will continue to strive to improve our services to ensure your continued satisfaction with our hotel. We hope that you will have another opportunity to stay at Mitsui Garden Hotel Nagoya Premier. We look forward to welcoming you next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable hotel near station station
Clean & Comfortable. Within walking distance to train station Underground access to train station requires a lot more walking than expected Tasty breakfast with good variety
Stayed 7 nights in Nov 2023
Response from 三井ガーデンホテル名古屋プレミア  宿泊支配人 on 2023/11/11
この度は、三井ガーデンホテル名古屋プレミアにご宿泊頂き誠にありがとうございます。今回のご宿泊に際しご感想をお寄せいただき重ねて感謝申し上げます。 引き続きご満足いただけるホテルを目指しスタッフ一同、サービスの向上に努めてまいります。 またの機会がございましたら、ぜひ三井ガーデンホテル名古屋プレミアをご利用くださいませ。 次回のお越しを心よりお待ち申し上げております。

10/10 Excellent

Koshiki

Stayed 1 night in Nov 2023
Response from Front Office Manager on 2023/11/30
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and we very much appreciate your detailed review of the hotel. We are pleased to hear that you were fully satisfied with your stay. Thank you for your comment and we look forward to welcoming you back in the future.

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from 三井ガーデンホテル名古屋プレミア 宿泊支配人 on 2023/11/9
この度は、三井ガーデンホテル名古屋プレミアにご宿泊いただきまして誠にありがとうございます。また、今回のご宿泊に際し評価を賜り重ねて感謝申しあげます。引き続き皆様にご愛顧いただけるホテルを目指し、スタッフ一同サービスの向上に励んでまいります。是非また名古屋にお越しの際は、三井ガーデンホテル名古屋プレミアをご利用くださいませ。心よりお待ち申しあげております。

8/10 Good

Masazumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with many casual dinner places
convenient location. Large bath is big plus.
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 2023/11/6
Thank you for choosing to stay at Mitsui Garden Hotel Nagoya Premier.We are delighted to hear that you are satisfied with your stay and our convenient location.Thank you again and we hope to serve you again whenever your travels bring you back to Nagoya.Front Office Manager

10/10 Excellent

Jacy

Traveled with family
Liked: Amenities
Very enjoyable!
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 2023/11/2
Thank you for choosing to stay at Mitsui Garden Hotel Nagoya Premier. We are pleased to hear that you were fully satisfied with your stay. Thank you again and we hope to serve you again whenever your travels bring you back to Nagoya.Front Office Manager

8/10 Good

Ana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay but room is small
Overall was not disappointed with the stay staff was friendly and accommodating. The room was smaller than expected
Stayed 1 night in Oct 2023
Response from Front Office Manager on 2023/10/30
Thank you for choosing to stay at Mitsui Garden Hotel Nagoya Premier.We are very glad to hear that you had comfortable stay with us.We really appreciate your compliment for our staff. It encourages us to continue improving our skills and services. On the other hand, we are quite sorry to hear that the room you stayed did not reach your expectation at this time. If we may, it would be grateful if you could try to stay in a larger space room next time.Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.Front Office Manager

10/10 Excellent

Francis

Stayed 1 night in Oct 2023
Response from Front Office Manager on 2023/10/27
Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.Thank you again for taking time out of your busy schedule to write us.We are very pleased to hear that you are satisfied with our services. We will continue to strive to improve our services to meet your expectations. If there is anything you have noticed, please do not hesitate to let us know.We sincerely look forward to your next visit.Mitsui Garden Hotel Nagoya Premier

10/10 Excellent

Asif

Stayed 1 night in Oct 2023
Response from 三井ガーデンホテル名古屋プレミア  宿泊支配人 on 2023/10/26
この度は、三井ガーデンホテル名古屋プレミアにご宿泊いただきまして誠にありがとうございます。またお忙しい中ご投稿頂きまして重ねて御礼申し上げます。ご満足頂け、私共も大変嬉しく存じます。これからもお客様のご期待に沿った対応ができますよう、より一層のサービス拡充に努めて参ります。もし何かお気づきの点がございましたら、是非ご指摘くださいませ。次回のご来館を心よりお待ち申し上げております。

8/10 Good

Keiko

Liked: Staff & service, amenities, property conditions & facilities
very nice. staff was kind.
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 2023/10/24
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay. We are very glad to hear that you have enjoyed your stay.Thank you once again for your valuable feedback and we certainly hope to welcome you back at Mitsui Garden Hotel Nagoya Premier in near future.

10/10 Excellent

Petar-Vasilij

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet staff. Spa available and laundry! Make sure not to put too much laundry inside, it might not dry all the way. Really beautiful view!
Stayed 1 night in Oct 2023
Response from Front Office Manager on 2023/10/22
Thank you very much for staying with us this time.We are also very happy to receive your compliments regarding our staff.The lobby of our hotel is on the 18th floor, and the guest rooms are located on the 19th to 25th floors.The scenery is very beautiful and has received high praise.We will continue to strive to satisfy our customers.Thank you for taking the time out of your busy schedule to post.We look forward to seeing you again.Mitsui Garden Hotel Nagoya Premier

10/10 Excellent

Eric, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Oct 2023
Response from Front Office Manager on 2023/10/22
Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and we very much appreciate your detailed review of the hotel.We are pleased to hear that you were satisfied with your stay.Again, your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future.